Odd Bunch Reviews 1,483

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting it surpasses what's available in regular grocery stores. Many appreciate the value for money, finding the prices significantly lower and the quantity generous, which helps them save money and eat healthier. The delivery service is frequently highlighted as reliable and well-communicated, bringing convenience to their doorstep. People also enjoy the variety, which encourages them to try new fruits and vegetables and get creative in the kitchen. However, some customers have experienced issues with delivery, including missed deliveries, late arrivals, or boxes being left in inappropriate locations. A few people were dissatisfied with the quality of certain items, reporting squashed, over-ripe, or inedible produce. There were also occasional concerns about the quantity and variety of items in some boxes, with some feeling they received too much of one item and not enough of others, or that the portions didn't make sense for their needs.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the freshness and quality of... See more

Quality

Customers had positive experiences with quality, often praising the freshness and taste of the produce, with... See more

Delivery service

Users describe positive interactions with delivery service, often praising the quick, reliable, and... See more

Value for money

Clients share positive opinions on value for money, consistently highlighting significant savings compared to... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boxes are an excellent way to incorporate more fruits and vegetables into your diet and weekly meal planning. I have had some issues (over-ripe or damaged produce, missed items etc.) but Odd Bu... See more

Rated 5 out of 5 stars

I purchased the boxes for my daughter and family in Winnipeg. I was very excited to find a service that actually delivered to Winnipeg. My daughter and granddaughter are very excited to open thei... See more

Rated 5 out of 5 stars

The produce has been fresh with lots of variety, the price is about half of what I'd pay in store, and the customer service is rapid and excellent! We are eating healthier with more fruit and veg than... See more


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 89% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great value for my money

Great value for my money.
I look forward to my box every week.
Because of this service I have enjoyed eating my veggies and trying new recipes.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Every thing is fresh and plentiful.

Every thing is fresh. I have never been disappointed. My kids love opening the box on a weekly basis to see why inside. I love that this gets them excited about produce and introduces them to things I wouldn’t normally purchase. This is truly worth every penny. You cannot get this much produce for the cost anywhere else. I recommend this to my clients and friends on a daily basis. I cannot say enough positive things about the odd bunch.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Oddbunch is amazing

Oddbunch is amazing! I always get my produce on time, and it's always way more than what I was expecting! The price is amazing! Way better than the grocery store. When I had a question about delivery, the customer service replied within hours, and even asked if I wanted to switch my delivery to biweekly after noticing I had been canceling my subscription and then resubscibing biweekly.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Odd Bunch delivers every time!


I love everything about this program! I've been receiving "mystery" boxes for two years and I still get excited for each week's delivery! The items are fresh, carefully chosen, cheap, and hardly misshapen. Administrative responses are prompt and friendly.
There's also an incentive program for more discounts! And of course, it feels good that these perfectly good produce don't go to waste!

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

Fresh Produce Left Outside Repeatedly Despite Clear Instructions

We cancelled due to repeated delivery issues. Our boxes continued to be left outside the apartment building despite clear instructions to place them inside near the mailboxes. We couldn’t risk fresh produce being exposed to animals or weather conditions, especially with the upcoming summer heat.

April 17, 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We apologize for the inconvenience caused. This is surely not the experience we aim to provide.

Please reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to look into this further for you. :)

Rated 5 out of 5 stars

Great experience

Great experience! Ive been getting Odd Box for a few weeks now and Im Really liking it! The wuality is great, it forces me to eat more fruit and veggies so Im not wasting it, and also to learn how to cook with new foods!

If I have something thats starting to go bad Ill throw it into a smoothie to finish it. All in all, better quality than in the stores and for myself, its been great!

Only thing is I would prefer a wvery 2 week frequency but thats the only critique Id have. Thanks!

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Not bad for a first order

Just received the first order (small box), i thought i had upgraded to small plus in time but nevermind - looking forward to next week. There was quite a few squashed coriander leaves in the bunch but other than that, the produce was good quality. The boxes should have labels which state "right side up" so that the delivery drivers handle with better care. I would be happier if Odd Bunch did not source produce from the US but maybe as they expand this could be looked into.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

We are fairly new to Odd Bunch

We are fairly new to Odd Bunch, but after only 2 deliveries we are very pleased. Food is very good quality and just enough for the week (a little extra in some cases).
I love the ability to change 1 item if we do not want it that week, and it is free to do so.

April 16, 2026
Unprompted review
Rated 2 out of 5 stars

Nearly rotten produce

Advertised as "ugly" produce rejected by grocery stores, but whenever I've received a box a substantial portion of the produce is outright rotten. Whatever isn't rotten will typically need to be used within a day or so. I have yet to receive a box (and I've had at least eight) where all its contents are fresh. With the advertisements specifically calling out the unaffordability of groceries in Canada, it feels predatory to consistently provide such poor quality produce. Savings are offset by the fact that you will more often than not need to throw some of your OddBunch away.

April 9, 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We apologize for the inconvenience caused. This is surely not the experience we aim to provide.

Please know that we abide by a 100% customer satisfaction policy. You can reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to assist you further.

Rated 1 out of 5 stars

Delivery issues

The idea is great. Products are mainly good.
HOWEVER..... service lacks big time in really fixing things. Feels AI is answering and guess what. Problem does not get solved: Odd Bunch changed my delivery date to a Friday. Absolutely not posssible for us.I asked to be changed back or I need to stop being a customer. So each time on Thursdays I get now even before 3pm " unable to deliver due to unforseen reasons". Answers to my email are so generic I must assume its AI.
UPDATE: just ONE week later (after a finally successful delivery) no delivery at all and being told its in the system on Fridays despite proof in email it will be corrected each time to Thursdays.......

April 13, 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We apologize for the inconvenience caused and we understand your disappointment.

We noticed that your query was resolved. Please feel free to reach out to us at help@oddbunch.ca in case you need any further assistance. :)

Rated 5 out of 5 stars

I’m so happy with this service

I’m so happy with this service. It has not only saved us money but we don’t need to go to the grocery store as much. The variety of each box is perfect. The quality is great and I highly recommend this company to everyone

April 16, 2026
Unprompted review

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