Ode à la Rose Reviews 4,073

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 591 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, noting their freshness, quality, and stunning appearance. Many appreciate the efficient delivery service, with orders arriving on time and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with excellent communication throughout. Though some customers experienced issues with delivery, such as delayed or undelivered orders, and a few were dissatisfied with the final appearance of their arrangements, feeling they didn't match the online photos or lacked proper arrangement. There were also occasional reports of flowers arriving in poor condition.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers found the flowers beautiful, stunning, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the punctuality... See more

Quality

Reviewers mention positive feedback about quality. Many customers describe the flowers as stunning,... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering online and the... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly the best service and the most beautiful flowers that apparently smelled amazing and were in perfect condition and beautifully packaged! I've used a couple of companies to deliver flowers... See more

Rated 5 out of 5 stars

The flowers I ordered for a client’s birthday and the customer service provided to me when part of her address was missing on the order was top notch. Ode a la Rose made sure to fix the address and bo... See more

Rated 5 out of 5 stars

I ordered Friday evening and delivered to my sister in San Francisco the next day. The transaction was very efficient, and it was easy to choose the flowers. They arrived fresh and in great condition.... See more

Rated 5 out of 5 stars

I had the most exciting experience when I ordered from Ode a la Rose. I felt like a movie star. How you say could you feel like a movie star? WELL, FIRST OF ALL, THE CHOICES OF ARRANGEMENTS COULD ONLY... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market

Written by the company

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

The flowers were dead when they got…

The flowers were dead when they got there will not be shopping from this place again.

January 31, 2026
Ode à la Rose logo

Reply from Ode à la Rose

Hi Charlie,
We’re really sorry to hear this. This is the first time we’re seeing this issue, as we did not receive any contact or photos prior to this review.

If you’re open to it, please reach out to us directly at info@odealarose.com so we can look into what happened and see how we can make this right.

Rated 5 out of 5 stars

Fabulous

Beautiful arrangement. The gift recipient loved it. Delivered on time during major storm cleanup. Super impressed!

January 29, 2026
Rated 5 out of 5 stars

Beautiful arrangement of flowers…

Beautiful arrangement of flowers delivered with most care and they even snap a photo of your arrangement and share with you before it’s sent out for delivery I highly recommend their service
I would used them again

January 24, 2026
Rated 3 out of 5 stars

The products are nice but the note was…

The products are nice but the note was forgotten

January 22, 2026
Ode à la Rose logo

Reply from Ode à la Rose

Thank you for your feedback, Chloe. We're so sorry the note wasn’t noticed we always include it in a sealed envelope inside the box, but it can sometimes be overlooked during unboxing. We completely understand how important the message is, and we’ll review how we can make it more visible in the future. If you'd like, please reach out to us at info@odealarose.com
and we’ll be happy to send your note to the recipient directly.

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