Elite Spin | £5000 + 500 FS Reviews 

My biggest issue was that the site froze in the middle of a bonus round.

A random re-check froze my account mid-session even though nothing had changed on my end, and support went quiet for a couple of days.

Login codes arrived out of order during lunch
Somehow, I had to rotate the screen twice to confirm the form
boring account functions should just work
It was a small issue until the account pages kept disagreeing same screen

Login codes arrived out of order while the train was late. The issue was that the blank table made the evening impossible to check. boring account functions should just work. My coffee went cold while I compared the pages.

why does the bonus expire at 72 hours when the banner says a week?

Asked a simple KYC question in support ticket. The answer was a full wall of generic terms and still did not say which file was failing. I saved a screenshot before closing the page.

emailed on the sunday afternoon with the radio on, got an automated ticket number, then nothing for six days. the reply opened by thanking me for waiting and then asked for a screenshot i had already attached to the original bonus query!

At the bingo hall, the game schedule on the wall missed the late flyer entirely. I bought it only after hearing another table mention it, and the desk acted like I should have known.

The hall website said doors opened at 6, but the sign outside said 6:30. A dozen of us waited in the rain because nobody answered the phone number printed on the poster.

bottom line. eight months along, zero failed deposits, no payout later than three days, and not a single app crash on a phone that is four years old. reliable enough for me.

phone
live roulette
stream drops to audio only
reconnects
drops again
three rounds played blind because the video wouldnt come back and the bets were still going through
no way to pause it from that screen either

so the deposit didnt show, i opened chat, explained it, got moved to another team, explained it again, and then the second person asked me for the transaction reference i had already sent twice. why?

The support agent said payment team would update case #7493 within four hours. Next morning, nothing. Another agent said no timeframe was ever added. So which answer was made up? maybe it is normal there, but it felt sloppy from my side.