OfferUp Reviews 2

I sold an Apple iPad Air M2 (2024 model) for $600 using OfferUp’s shipped transaction feature, believing their purchase protection policy would protect me. Instead, I got scammed, and OfferUp did absolutely nothing to help.

🔴 Here’s what happened:

I shipped my iPad in perfect working condition using OfferUp’s prepaid shipping label.
The buyer falsely claimed the iPad was defective and requested a return.
Despite zero proof from the buyer, OfferUp approved the return without my consent.
When I got the package back, it was an empty USPS envelope—the scammer kept my iPad and got a full refund!
I immediately reported the fraud to OfferUp with proof, but their support team refused to investigate and told me the case was closed.
⚠ Sellers, BEWARE!
OfferUp’s policies favor scammers and offer no real seller protection. Their return system allows fraudulent buyers to abuse the platform, claim false defects, and steal high-value items without consequences. Once OfferUp refunds the scammer, they don’t care what happens to the seller.

🚨 Avoid shipping anything valuable through OfferUp. You could lose both your item and your money. 🚨

I have since filed a BBB complaint, a police report, and am pursuing legal action. OfferUp must change their policies to protect honest sellers, or more people will continue getting scammed.

After just writing a review I check my email and and they said after repeated violations they have removed by account and that is what they do to people so now you got to fight them on that one so-called violation on a job posting ad which was legal and they decided to steal my money there and now another car posting what was wrong with that that's a violation too selling a car see what I'm saying these people are complete frauds they should be taken out of business don't ever use these people at all