OfficeServ Reviews 897

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, straightforward setup, and excellent value for money, often noting it's more affordable than competitors. People frequently highlight the responsive and helpful customer service, appreciating the professionalism and patience of the staff. Many consumers find the overall user experience to be smooth and efficient, making it ideal for their needs. However, some customers also noted issues with ID verification, with documents being rejected multiple times. A few people expressed dissatisfaction with inconsistent service for new accounts compared to existing ones, and some mentioned issues related to account eligibility or service continuation. There were also isolated concerns about unexpected charges for additional services and a lack of support when facing issues with external entities like Royal Mail.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professional, polite, and... See more

User experience

People report positive experiences with user experience, highlighting the ease and simplicity of the setup... See more

Price

Customers had positive experiences with price, consistently finding it affordable and offering excellent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the team's high quality, efficiency,... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more

Company replied

Rated 5 out of 5 stars

Easy onboarding. Great customer service. Fluid user experience and design to customer portal. So far so good. And priced amazingly. I just needed a registered office (unlikely any mail) to keep home a... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Center
  3. Business Management Consultant
  4. Business to Business Service
  5. Mailbox Rental Service
  6. Telephone Answering Service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.8

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Setting up was straightforward

Setting up was straightforward. Contacted the help desk and I would like to mention how professional and helpful they were

October 30, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is truly appreciated.

Our client service coordinators are always available to help with any questions or quires you may be facing with your account or any of the services we provide.

The OfficeServ Team

Rated 5 out of 5 stars

Sign up was easy

Sign up was easy. So far so good.

October 26, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for your review.

We hope you continue to enjoy our services whilst you remain a client.

The OfficeServ Team

Rated 5 out of 5 stars

Fast service

Fast service

November 1, 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Easy and great value for money

Setting it up was very easy and it was the best value for money from what I found on the market. The fact it combines registered office and directors address was was sealed the deal for me along with price and good UX.

October 25, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us such a positive review.

We ensure that our services are easy to set up to allow clients to focus on the more important things that come with owning a business.

Thank you once again.

The OfficeServ Team

Rated 5 out of 5 stars

Customer service is faultless.

Customer service is faultless.

October 31, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

Our client services team strive to provide the utmost professional service, both over the phone and via email.

The OfficeServ Team

Rated 5 out of 5 stars

An outstanding service for a reasonable…

An outstanding service for a reasonable price. I have just setup a limited company and setting up a companies address with OfficeServ was incredibility straight forward. The address was provided promptly and their Mail Scanning service is exceptional. Highly recommend their services!

October 28, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us such a lovely review.

We strive to keep our pricing as competitive as possible whilst keeping our standard of service high.

Thank you for your recommendations.

The OfficeServ Team

Rated 1 out of 5 stars

Disappointed

I subscribed to OfficeServ and paid £26.40 for a registered address service. After signing up and adding their address to Companies House, I was suddenly informed that my country is considered “high-risk” and that they couldn’t provide the service. This restriction was never mentioned before payment, which wasted my time and forced me to change my company address again.

They only offered a partial refund (£22) even though I never received any service. Not a professional experience — I expected more transparency and fairness.

November 3, 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for your review, your feedback is appreciated.

First of all, we can only apologise that you feel blindsided by the mentioned country of residence being high-risk.

Prior to signing up for our services, there is a tick box which asks you to confirm you do not reside in any of the countries listed within the government's FAFT public statement, which marks them as high-risk.

Upon the ticking of this box, you are agreeing to our terms and conditions, and letting us know that you do not reside in the mentioned countries.

Due to the fact that our services can be purchased outside of our opening hours, we would have been unable to action anything regarding this until we were next in office.

I can see that you were contacted on the next working day, informing you of the situation.

By this point, our address had already been implemented on Companies House; meaning no refund would have been issued. However, as a gesture of goodwill, we issued you with a partial refund once our address had been removed.

Please feel free to email us should you have any other questions or concerns.

The OfficeServ Team

Rated 5 out of 5 stars

So easy to sign up and quick service

So easy to sign up and very quick approval. Also good service over the phone

October 29, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We strive to keep our services swift and simply to set up, and we will always complete the verification process as soon as we can.

Our client services team are more than happy to help either over the phone, or via email.

The OfficeServ Team

Rated 5 out of 5 stars

Easy to set up and customer service…

Easy to set up and customer service replied instantly, glad I chose this company

November 4, 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We are pleased to hear you were able to set up your account with ease.

Our client services team are always on hand to assist with any matters that may arise.

Thank you once again.

The OfficeServ Team

Rated 5 out of 5 stars

Great company and such an easy sign up…

Great company and such an easy sign up process. Had my registered address through by automated email within minutes! No hassle and very reasonable prices! Highly recommend!

October 20, 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you so much for leaving us such a lovely review.

We strive to keep our sign up process simple and swift, to ensure clients have more time to focus on the more important things.

We are extremely happy to hear you have been enjoying our services, and we hold to continue providing you exceptional service during your time with us.

Thank you again.

The OfficeServ Team

Rated 5 out of 5 stars

Best customer service and communication…

Best customer service and communication I've received for years. They are proactive creative and helpful. Excellent value for the price

October 1, 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. Our client service team strive to ensure all questions and quires are dealt with as quickly and smoothly as possible. Thank you again for your lovely review.

The OfficeServ Team

Rated 5 out of 5 stars

Amazing

Wow! Excellent experience with this company. They even scanned my letter and sent it to me. Highly recommended.

September 30, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are happy to hear you are enjoying the use of our services.

Thank you for your recommendations.

The OfficeServ Team

Rated 5 out of 5 stars

I love them service.

I love them service.

September 30, 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. We are pleased to hear you love the service.

The OfficeServ Team

Rated 5 out of 5 stars

Super easy to setup

Super easy to setup and use, helpful when you need assistance and competitively priced!

September 22, 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. Our client service team is always on hand to help with any questions about the service or the account you hold with us.

The OfficeServ Team

Rated 5 out of 5 stars

Very good

Very good, excellent service

September 12, 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us such a positive review, it is truly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent services

Excellent services

September 8, 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

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