I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more
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A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.
Visit Our website Shop Office Chairs Shop Special OffersFree Shipping to UK Mainland
4 Queen Street, EH2 1JE, Edinburgh, United Kingdom
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Very good experience quick delivery, quality products

Reply from Office Boffins
Great website, easy to order and very fast delivery. Product received is excellent. Thank you.

Reply from Office Boffins
Prompt service and delivery, chair is great for home working, probably would buy more expensive models for the office with adjustable lumbar though.

Reply from Office Boffins
Excellent after sales care.
Purchased a drawer unit late afternoon, and it was delivered first thing the next day.
Unfortunately the item was damaged. I contacted customer service and they responded super quickly, arranging a replacement of the damaged item, which arrived next day.
Understand that these things can happen, and so, it is always a sign of a company's service with how they deal with issues.

Reply from Office Boffins
Prompt service, overall quality product, slightly let down by the feet underneath the filing cabinet that are adequate but could have been designed a bit better for ease of use

Reply from Office Boffins

Reply from Office Boffins

Reply from Office Boffins
The chair was easy to assemble and is Very comfortable

Reply from Office Boffins

Reply from Office Boffins
Great Company, service and website, a huge selection with comprehensive details about each chair I viewed making it easy to make the correct choice.
Delivery was equally impressive, providing a great quality product and assembly of the chair very straight forward.

Reply from Office Boffins
Happy with the quality and look of the Filing cabinet. It arrived within the timescale given and was easy to construct.

Reply from Office Boffins

Reply from Office Boffins
Easy ordering system, fast delivery. Good price. Furniture good quality.

Reply from Office Boffins
My new chair arrived promptly and in good condition. The instructions weren't quite as clear as they could be to assemble, but now that it's all done, it's a comfortable seat. Thanks.

Reply from Office Boffins
Great chair, delivered in good time. Next chair we’ll choose the setup option as the box was well heavy, but we got her on her feet and it’s lovely. Thanks, Boffins!

Reply from Office Boffins
I placed an urgent order with Office Boffin for an office desk on 24 February 2026. The desk arrived on time, but surprisingly it was delivered without any legs, making it completely unusable.
We contacted Office Boffin several times, and were initially told the missing parts would arrive the next day. It is now 5 March 2026, and we still have not received the desk legs.
This level of service is extremely disappointing and unacceptable. The delay has affected our ability to set up a workspace for a new advisor, and despite multiple follow‑ups, there has been no resolution.
Based on this experience, we will not be using Office Boffin again, and we cannot recommend them to anyone else.

Reply from Office Boffins
Quick delivery, quality kneeling chair. I also had cause to message their customer service, which was prompt and very helpful. Highly recommend.

Reply from Office Boffins
Chairs comfortable and of good quality . Ordering straightforward , delivery quick and efficient , communication good at every step . We will be ordering more . thank you

Reply from Office Boffins
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