Website not working, customer service won't reply to messages, not answering the phone either. Just awful
OfficeGopher
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See what reviewers are saying
I was pleased the stool arrived so quickly but dismayed at its dirty condition, covered with black marks which I am not sure I can remove . I am also disappointed thta despite several attempts to cont... See more
I have tried to contact Office Gopher by phone, which goes to Answer Machine - they never return my calls. The E-MAIL & WEB has crashed and cannot place an order or contact them. UPS have come to... See more
Company replied
Only given 1 star as they were adept at taking my order. No contact from them in 3 weeks since. Left 2 messages and tried calling on two numbers twice over the last week. Thankfully I paid by paypal s... See more
Company details
Contact info
Salisbury House, Station Road, CB1 2LA, Cambridge
- 0845 544 1481
- askthegopher@officegopher.co.uk
- officegopher.co.uk
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Quick & Efficient
Received the item, as described with very quick delivery. Very pleased.
May 20, 2013
Unprompted review
Step stool delivered quickly but in dirty condition
I was pleased the stool arrived so quickly but dismayed at its dirty condition, covered with black marks which I am not sure I can remove . I am also disappointed thta despite several attempts to contact gopher, E-mails have just bee returned. I will not use this company again.
May 19, 2013
Unprompted review
good but a little slow from process to delivery
The processing system is a little slow from inception to delivery.
Quality of product is good. Will use again.
April 26, 2013
Unprompted review
Reply from OfficeGopher
Dear Lucy
Thank you for your valued review. I'm sorry to hear that your order was not delivered as quickly as expected. I've checked your order and found that you order Friday morning, we would usually have expected you to have received this the following Monday. According to UPS you did not receive your order until Tuesday and it would appear that this delay was with UPS.
However if you would like to email us I will arrange for a discount code to be sent to you for next order as a gesture of goodwill.
Kind Regards
OfficeGopher
By Eastonia GREAT SIRVICE
Order some pens on Friday 12 April 2013 from Office Gopher .Co .Uk who's Registered Office is in Cambridge, the good were delivered to our home in Northern Ireland, on Monday 15 April, now thats what we call Service.
April 20, 2013
Unprompted review
Poor quality goods in inadequate packaging
I purchased two Aluminium display frames.
They arrived loosely packed in unsealed , lightweight cardboard boxes. Not surprisingly one was damaged.
The quality was poor and I am still trying to get the returns procedure so that I can return the goods and get a refund.
April 9, 2013
Unprompted review
Reply from OfficeGopher
Dear Michael
We're sorry to hear that you found the display boards not of an adequate quality. I trust also that you are now happy that your refund has been received.
We have asked our dispatch team to look at the way in which this product is packaged for dispatch in future and we value your feedback accordingly.
We sincerely hope this experience has not put you off using OfficeGopher in future and would be happy to send you a discount voucher as a thank you for your feedback and as a gesture of goodwill.
Regards
OfficeGopher
Perfect from start to finish
Never seen this site before but ordered something I hadn't been able to find anywhere else and am very impressed. Good communication from start to finish and super fast delivery. Prices look alot cheaper on here for other stuff I usually buy.
In the words of Arnie, "I'll be back."
April 5, 2013
Unprompted review
Fantabulous
I was most impressed with the promptness of response and speed of delivery
March 17, 2013
Unprompted review
Does what it says on the tin
The stationery items I ordered were delivered to me before I had even entered the transaction into my records - absolute service
March 12, 2013
Unprompted review
Great service
Really efficient service It was delivered in very quickly would use them again
March 10, 2013
Unprompted review
First class service!
Was very impressed how quickly I received my item, however I was slightly confused when I received an email the day after my item arrived letting me know the item was still in transit. Never mind. Overall a brilliant service.
February 22, 2013
Unprompted review
I couldn't live without my neon yellow ear plugs!
I buy my ear plugs in bulk. My boyfiend snores and apparently I do so he uses them too! After much searching online for the best deal I happened across OfficeGopher whose price and delivery service were quick and efficient. I would happily recommend them without reservation. Thank you OfficeGopher!
February 12, 2013
Unprompted review
Excellent comms from the website, fast delivery, great item.
February 6, 2013
Unprompted review
great service
good price........dispatched quickly..........pleased with products *****
February 3, 2013
Unprompted review
Where's my order?
I placed an order for a year planner on 14th January. I used Office Gopher because Office World's web site said they were out of stock. Turns out that so is Office Gopher, they just don't admit to it until they have your money. There is no indication of when I will get the planner (how long is a "slight delay" exactly?), but hey, with any luck, it will be some time before 2014.
Who would have thought it, first month of the year and people are buying year planners. What a surprise. Maybe next year you will get an adequate stock in. Meanwhile I'm printing out calendars from Outlook month by month.
January 22, 2013
Unprompted review
brilliant service, ordered in the afternoon, delivered before noon next day
brilliant service, ordered in the afternoon, delivered before noon next day, could not ask for anything better
January 17, 2013
Unprompted review
Swift
Office gopher, provided a great swift service and offer a great range, would recommend and use again.
January 16, 2013
Unprompted review
All Good
Ticks all the boxes, good Service, Good Product, Delivered as stated.
January 14, 2013
Unprompted review
Officegopher do not respond to emails.
Sir,
I am happy with the delivery time, although UPS emailed me to say the parcel was on its way two days after it arrived.
I am also awaiting a response from Office Gopher to three (3) emails regarding faulty goods. Shall I send another one?
January 9, 2013
Unprompted review
Great prices, easy shopping!
Office Gopher is great value for money, the website is easy to use, check out is simple, all round easy!
December 13, 2012
Unprompted review
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