Warning - site said in stock they took the money then told me out of stock with a delay…
So disappointing, I wish I had read their reviews before buying. Their site said in stock, they took my money and then when I chased it I was told it is not in stock and would be delayed and all they do is offer a refund after misleading you and cause you hassle and delays.
We DO NOT recommend this company, they are simply drop shippers who do not hold the stock and then blame their suppliers.
I thought this was a reputable brand but the way the staff handled the issue was appalling to the degree that the sales manager actually told me to “Go For It “ when I said I needed to warn others by giving them a bad review, unbelievable.
The practice of Misrepresenting a products availability is not merely misleading; it is a breach of UK consumer protection standards, Under the UK Consumer Protection from Unfair Trading Regulations 2008, it is deemed misleading to advertise an item as in stock when it is not, raising both legal and ethical concerns about the integrity of the business, especially given that the product is still listed as “in stock” for 2–3 day delivery on their website so other people can be disappointed and let down also.
These businesses do not appreciate the effect that this practice has on other business and consumers, for them their easy get out is “well you can have your money back”, but by when you find out it is not in stock, as they do not inform you, time has been lost and you need to start sourcing a supplier again.