Office Outlet Reviews 4,632

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Aaron was so helpful in resizing my photos and working with me to get the photos sent in and printed out thank you so much. If you need help with a specific project I would for sure recommend him.

Rated 1 out of 5 stars

Disgusting rip-off company who use misleading images on the website. I purchased the Complete Harmony Light Desk and Bookcase Pack - Sonoma Light Oak Product code: 439112 that clearly has a picture sh... See more

Company replied

Rated 5 out of 5 stars

Ordered 'Vinsetto Massage Recliner Ergonomic Gaming Heated Home Office Padded Velvet-Feel Fabric & Swivel Base Office Chair - Grey' on a Sunday night and it turned up on the next Tuesday. Can't faul... See more

Rated 5 out of 5 stars

I bought genuine Epson printer inks online for in-store collection. Nice and easy website and collection process. I took advantage of a 15% online discount which actually matched another high street s... See more

Company replied

Company details

  1. Office Supply Store
  2. Computer Store
  3. Data Destruction Equipment Store
  4. Office Furniture Store
  5. Prints and Signs Store
  6. Stationery Store

Information provided by various external sources

Office Supplies, Stationery, Furniture, Print Services, Business Technology, Paper, Filing, Folders, Ink, Toner, DHL, Mail & Ship. Huge brands at great prices. (Some stores include Card Factory & kikki k stationery – see our website for details)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Excellent service

Excellent service, very knowledgeable, Friendly and helpful.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Good Afternoon Jon,

Thank you for your 5* review. I am pleased to hear you received excellent service.

Kind regards
Misbah
Customer Service Team.

Rated 5 out of 5 stars

What it said on the can

What it said on the can - and fast delivery!

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Good Afternoon Daniel,

Thank you for your 5* review. I am delighted to hear you received a fast delivery.

Kind regards
Misbah
Customer Service Team.

Rated 5 out of 5 stars

Like to support local stores

Like to support local stores and see what I am considering buying. Jon at the Poole store was very knowledgeable about the printers I enquired about and couldn’t have been more helpful. Thank you very much

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Good Afternoon John,

Great job well done Jon, I am very pleased to hear that the store delivered excellent service for you.

Kind regards
Maria
Customer service team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, delivered on time and excellent prices! What more could you want? 😊

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Good Afternoon Katie,

Great feedback thank you for shopping with us we are glad to be at your service. Thank you for the 5*,

Kind regards
Misbah
Customer service team

Rated 5 out of 5 stars

2 drawer filing cabinet

2 drawer filing cabinet. Much cheaper than all other websites and free next day delivery!

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Good Afternoon,

Thank you for the 5* and feedback.

Kind regards
Misbah
Customer service team

Rated 5 out of 5 stars

Shredder

Great service.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Karen!

I am delighted to see you recieved great service!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

First class

Excellent service. Fast and reliable. Orders arrived on time.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Mark!

Thank you for your 5* review! Its great to see your order arrived on time!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Very good service given

Very good service given , the product I ordered was faulty when I went to collect it however the issue was solved quickly and to my satisfaction.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Joy!

I am delighted to see your issue regarding the faulty product was dealt with quickly and to your satisfaction!

Kind regards

Marium
Customer service team

Rated 4 out of 5 stars

Excellent customer service by all…

Excellent customer service by all staff. Product has not arrived yet so cannot comment on it but I was really happy with the staff who had excellent knowledge and advised me well.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Dixon!

I am happy to see you received excellent customer service from all of the staff you dealt with!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Excellent Service

My item was out of stock but the salesperson ordered it for delivery to my house the next day. Excellent service.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Richard!

Its great to see you received excellent customer service!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, prompt delivery no problem

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Edward!

I am delighted to see you received a prompt delivery!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, well done!

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Adrain!

What a fantastic review! Thank you for taking the time to leave us 5* feedback.

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Excellent service in Torquay store and…

Excellent service in Torquay store and prompt delivery by a happy delivery man. Cannot fault the service.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Mrs Sloley!

Thank you for your 5* feedback! Its great to see you received excellent service in our Torquay store.

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

prompt delivery

I used to go to the shop, however since they closed the branch near to me I tried the online shopping. Excellent, easy to find what I needed. Very prompt no hassle delivery to the door. Will certainly use the online shopping again.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Janice!

Its wonderful to see you enjoyed shopping on our new website! We look forward to having you shop with us again soon!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Easy and straight forward.

Easy to purchase as this was done for us online in the store, and all delivered on time. Assembled easy and looks smart. thanks

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Alex!

Its fantastic to see you are happy with your purchase!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Good delivery time

Delivery time of the product was very good.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi!

This is fantastic to hear, I am glad to see your delivery on time!

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Online order as item was out of stock…

Online order as item was out of stock in shop. Ordered on Saturday, delivered on Monday and no delivery charge - excellent.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Graham!

Its fantastic to see your shopping experience in store was quick and easy.

Kind regards

Marium
Customer service team

Rated 5 out of 5 stars

Good quality paper for laser printing

Good quality paper for laser printing. Well-packed and swiftly delivered.

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Alan!

I am delighted to see you were happy with the quality of your paper.

Kind regards

Marium
Customer service team

Rated 3 out of 5 stars

Did come on day they sed it would

March 13, 2019
Unprompted review
Office Outlet logo

Reply from Office Outlet

Hi Irshad!

I am glad to hear you were happy with your delivery, Please feel free to email us on: customerservice@office-outlet.co.uk to let us know what we can do next time to get a 5* review!

Kind regards

Marium
Customer service team

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