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Rated 1 out of 5 stars

Thought this company were great, last minute order - pricey but would have been worth it. However did not inform me when they couldn’t provide what I ordered (well the most expensive part of my order)... See more

Rated 1 out of 5 stars

Delivery was ordered for lunchtime who delivers at 10:30 in the morning for lunch ?Food was left outside for 2 hours. Sent an email to complain no response no apology nothing. will not be using them... See more

Company replied

Rated 2 out of 5 stars

Delivery 4h before request.I Sandwiches were ok but tart platter very poor, fruit hardly touch as it has been sitting in the office for 4h. They charged me twice but that was resolved , we agreed on... See more

Rated 2 out of 5 stars

Beakfast order on Tuesday 28th January was late. I specified 0730 delivery time on the "notes" section of the online ordering form, which was not picked up by either the driver or the office. It a... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. Caterer

Information provided by various external sources

Order sandwich platters, handcrafted salads, snacks and more for delivery to office meetings, working lunches and corporate events.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

266 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Delivery 4h before request.I Sandwiches…

Delivery 4h before request.I Sandwiches were ok but tart platter very poor, fruit hardly touch as it has been sitting in the office for 4h.
They charged me twice but that was resolved , we agreed on delivery refund still waiting so overall not a good experience.

August 16, 2019
Unprompted review
Rated 5 out of 5 stars

I used Officeserve for a big Sunday…

I used Officeserve for a big Sunday lunch party on Sunday 11th August 2019. As I am vegan I ordered veggie and vegan only. I could not fault this company. They gave me so much help and advice on the phone about quantity (party of 60) and the food arrived spot on 10am (order slot 10-11am) as I had requested it as early as possible within the slot. Everyone commented about the food. AMAZING COMPANY totally recommend it. Thanks. Sage

August 13, 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Thank you so much for the feedback! Really glad to hear everything went well and the party enjoyed the good.

Rated 5 out of 5 stars

Great Service, Great Food

Everything that was ordered arrived, on time and well presented. The wraps looked and tasted great and we were extremely pleased to note the allergy information stickers on the side of all the presentation boxes, which is really helpful. Will definitely be using OfficeServe again for our in house events

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent thoroughly recommend.

Excellent thoroughly recommend.

This was the first time we had used OfficeServe having found them on the internet. It felt like a risk, booking catering for 40 people using a company without having had a recommendation. I could not have been more pleased. The food arrived in plenty of time, the chap who delivered it was very helpful, polite and friendly. The food was nicely chilled and the feedback from delegates on variety and taste was very positive.

July 31, 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Hi Jo,

We're really pleased you gave us a chance and happy to hear we impressed. Hope to see you use the service again in the future.

Best,
Matt

Rated 5 out of 5 stars

Perfect service

Perfect service, perfect food, delivery in good time and I got the whole thing sorted and ordered in less than a day due to their impeccable customer service

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

I had never known about OfficeServe

I had never known about OfficeServe; came across it by chance and, feeling disappointed with the high street supermarkets thought i’d give it s go. And i’m glad I did. Good tasty food well presented and good advice on the phone beforehand. Well done; would certainly use OfficeServe again.

July 28, 2019
Unprompted review
Rated 5 out of 5 stars

First time of using OfficeServe

First time of using OfficeServe. Excellent service - prompt and goodvalue for money.

July 22, 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

That's great to hear thank you for the feedback Carol - hope to see you use us again soon!

All the best,
OfficeServe

Rated 2 out of 5 stars

Very disappointed

Very disappointed, I had a lunch for 11, the pictures on the website showing the platters of food didn't look very big so I ordered for 15.

The feedback from the team who the lunch was for: taste wasn't great, not much food compared to other suppliers I have used and was expensive for the amount.
I have emailed Office Serve with no reply as yet. I will not use them again.

July 17, 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Hi Caroline we're very surprised and disappointed to hear about the feedback. We've been trying to track down the emails you mention and have emailed you directly to find out more about the situation and go over the order. Do feel free to call or email the team here and we can try to rectify this for you.

All the best,
OfficeServe

Rated 5 out of 5 stars

Vert good

Vert good, everyone was happy with the food and it was delivered nice and early

July 17, 2019
Unprompted review
OfficeServe logo

Reply from OfficeServe

Thank you for the feedback Neil. Glad everyone liked the food :)

Rated 5 out of 5 stars

Great food & Reliable service

Great food & Reliable service

We were very pleased with our lunch order with OfficeServe for a training day with 25 people. The food arrived within the window agreed. The selection of food platters with various vegan and veggie options were great.

We will definitely consider using you again. Thank you!

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

Good service

Ordered sandwiches and muffins, all good. Would wish that use of plastic was reduced (each plastic fork in a separate plastic packaging) but otherwise was nice.

July 11, 2019
Unprompted review

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