Ofhcare Reviews 

57
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had to have a mental capacity assessment for my husband, who has dementia, before he was able to do a Will. The whole experience was upsetting but with the help of Beth, the assessor, it was made eas... See more

Company replied

Rated 5 out of 5 stars

We have worked with OFH care for a few years now, more recently with Amy Daunt. She is an absolute star and we are very lucky to have her as our case manager. Nothing is ever too much trouble and she... See more

Company replied

Rated 4 out of 5 stars

I was very pleased with the service I received. They were professional and helpful in every aspect of the service I received. All was done in a very timely manor. Mum was treated very well during her... See more

Company replied

Rated 5 out of 5 stars

The experience from this firm has been 5 star. With some firms we had to wait a couple of months before anyone could do my Dads Mental Capacity assessment. However with Ofhcare we only had to wait a... See more

Company replied

Company details

  1. Legal Services & Government

Written by the company

OFH specializes in providing Mental Capacity Assessments to support applications to the Court of Protection for Deputyship, decisions pertaining Property and Financial Affairs, Health and Welfare decisions, Power of Attorney, Wills and Testament, Capacity to litigate, Capacity to Gift and Capacity to enter into Marriage. Additionally, we provide Case Management services for both children and adults with varying needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Got in touch with ofhcare after a…

Got in touch with ofhcare after a Google search. Paid the going rate in comparison to others. Booked in for a Saturday which was great and no lose of earnings for me. Murtec did the assessment and we're very happy with him. Turned up on time and everything was handled professionally.
From booking to getting the certificate was less than 2 weeks. Highly recommend them and I would use them as first choice again

July 2, 2025
Unprompted review
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Reply from Ofhcare

Hi John,
We're glad you had a seamless experience working with us and that you were happy with the assessor and our service. We take great care to ensure that our assessors perform their job professionally, enabling us to meet promised deadlines. Thank you for the great recommendation; it means a lot coming from highly valued clients.

Rated 5 out of 5 stars

Contacting OFH Care was easy

Contacting OFH Care was easy, having found then on google; easy to sort out details and payments. The assesment was carried calmly and very professionally.

May 24, 2025
Unprompted review
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Reply from Ofhcare

Hi Andrew,
We're glad you had a straightforward experience working with us. Our goal has always been to make things easy and worry-free for our clients. Thank you for your feedback.

Rated 5 out of 5 stars

A support workers view

Having worked alongside ofhcare with their case mangers as a support worker. I saw first hand their dedication and attention to detail was outstanding. A genuine care for the clients and staff that work with them.
A rare gem in the care industry.

May 21, 2025
Unprompted review
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Reply from Ofhcare

Hi John,
Thank you so much for your kind words. It means a lot to hear that our dedication and care are felt by those we work alongside. Your feedback inspires us to keep striving for excellence every day. We're lucky to have had you as part of the journey.

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Very efficient administration and caring approach to the assessment. Very thorough and detailed report.

April 23, 2025
Unprompted review
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Reply from Ofhcare

Hi Liz,
Thank you so much for your kind words and for taking the time to share your experience of working with us. Our team takes great pride in delivering thorough and detailed assessments, and your feedback reaffirms the hard work we put in to ensure our clients are satisfied. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Mental capacity assessment

They offered a timely appt for assessing my mother's mental capacity. Jane was very professional and treated my mother with dignity and care throughout the assessment. The final report was in depth and emailed to me within the timescale they had said. The whole experience was easy and straightforward. The only negative was the cost. Luckily we were able to pay but I can see this being a problem for some people.

April 4, 2025
Unprompted review
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Reply from Ofhcare

Thank you so much for taking the time to share your experience with us. We are delighted to hear that your experience was positive. It's wonderful to know that the process was straightforward and that the final report met your expectations.

We appreciate your feedback regarding the cost and understand that it can be a concern for some. Your insights are valuable to us as we continually strive to improve our services.

Thank you once again for your kind words and for choosing OFH Care.

Rated 5 out of 5 stars

Always my first point of contact

The OFH team have been an absolute pleasure to work with from the initial contact to receipt of the report. Amy Daunt is always very accommodating and understanding and ensures the service runs smoothly. I have worked very closely with case manager Simon Bath on a few high value cases and he is an asset to the MDT team and ensures a proficient service to the client and the legal team. OFH provide a reliable high standard of service at all times. Many thanks and well done to you all, an absolutely brilliant team!

Sarah
ASL Solicitors

December 10, 2024
Unprompted review
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Reply from Ofhcare

Hi Sarah,

Thank you so much for your kind words. 🌟 We're thrilled to hear that your experience with the OFH team has been so positive. Amy Daunt and Simon Bath are indeed invaluable assets, and it's wonderful to know their dedication and professionalism have made such a significant impact.

Your recognition of our high standards and reliable service means a lot to us. We strive to ensure every client receives the best possible support. Many thanks for your continued trust and support. We're proud to have been able to assist you and look forward to working with you again in the future.

<3

Rated 5 out of 5 stars

It was very apparent from the beginning…

It was very apparent from the beginning that OFH care were a great company to work for. They ensured in the interview that I would match the role I applied for but most importantly whether I would suit the clients needs and amazing personality. Luckily enough they believed I did and it is honestly going brilliantly. OFH was very understanding regarding my own family circumstances which involves my dad who has dementia and offered valuable advice going beyond their role as a employer but also maintaining the needs of the individual were not going to be affected! A BIG thank you to Simon, Amy and Binish

March 13, 2025
Unprompted review
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Reply from Ofhcare

Hi Brittany, thank you so much for your kind words and positive feedback! 🌟 We're delighted to hear that your experience with OFH Care has been so rewarding. Our team is committed to ensuring both our clients and employees feel supported and valued.

We're glad to have you as part of the OFH Care family and appreciate your dedication and compassion. Together, we continue to make a difference in the lives of those we care for. 💖

Thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent experience in difficult circumstances

We needed a mental capacity assessment completed for my mum and the situation was very stressful having never been in this situation before. I contacted OFH who were very supportive from the start. They explained the process and were able to arrange a convenient time to visit mum. After the assessment my mum was very positive and she found the social worker who visited her made her feel very safe, relaxed and she liked him. Within 24 hours there was a decision.
I am very grateful to OFH for their professionalism and their help.

January 29, 2025
Unprompted review
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Reply from Ofhcare

Thank you, Tracy. We are glad we could help you and your mum. We are always committed to delivering excellent service promptly. Your feedback warms our hearts and inspires us to do even better in the future.

Rated 5 out of 5 stars

Excellent customer care from initial…

Excellent customer care from initial contact to receipt of report. Our elderly aunt is profoundly deaf and physically quite fragile so we were concerned about how tiring the assessment would be for her and how difficult it may be because of her limited hearing. She was also nervous about a person she did not know being in her bedroom to ask her questions about her financial affairs. Kristine answered our MANY questions promptly. We were reassured that our aunt's regular carer could be present and that the assessor would be mindful of our aunt's physical disabilities. After the assessment she could not speak more highly of the assessor who she said was totally charming, and she really enjoyed the entire Q&A! Thank you!

January 28, 2025
Unprompted review
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Reply from Ofhcare

Thank you for leaving such a wonderful review. We have always been committed to delivering impeccable service and pride ourselves on it. We are glad that we could help your aunt.

Rated 5 out of 5 stars

It was fantastically quick and…

It was fantastically quick and professional. They answered all my questions, kept clear communication and was brilliant to work with.

January 29, 2025
Unprompted review
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Reply from Ofhcare

Thank you for your wonderful review! We're thrilled you found our service quick, professional, and communicative. Customer satisfaction is our top priority, and it's great to know we met your expectations.

Rated 5 out of 5 stars

A professional and efficient experience

Very good communication from the admin staff leading up to the actual review. The social worker Muataz was very proffesional and kind and caring to my family members throughout the assessment itself. The report was prompt clear and thorough .

December 23, 2024
Unprompted review
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Reply from Ofhcare

We are glad to know that you had a pleasant experience with us. We will pass on your generous feedback to Muataz—he'll be thrilled to hear it.

Rated 5 out of 5 stars

Excellent company

Excellent company. They were able to do a capacity assessment for us at short notice. Kristine was very responsive, helpful and kept us fully informed at all times.
I would highly recommend for their helpful and professional nature.
Thankyou

December 13, 2024
Unprompted review
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Reply from Ofhcare

Time is valuable, and we realize that. We are glad that you found our services helpful. Thank you for the endorsement; Kristine would love to hear this.

Rated 5 out of 5 stars

The most amazing care group out there.

I wanted to say i have never been in a company where i see how much love they have for there clients. They treat them like there own family always going out of there way to truly make each one feel like they matter even in every small detail of there life, ofhcare is truly an amazing place where you will feel like this is your 2nd home. I also want to say a special thank you to Amy Daunt and Simon Bath for going beyond there roles and truly making ofhcare one of the most amazing places to be. Thank you so much for everything you guys have done. Regards, David.

November 25, 2024
Unprompted review
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Reply from Ofhcare

Thank you so much, David, for your heartfelt review. We’re genuinely grateful for your kind words and for recognising the dedication of our team, especially Amy and Simon. At OFH Care, we strive to create a supportive environment for our clients and team members, and it’s heart-warming to know that this vision resonates with you. Your feedback means a lot to us—thank you. Amy and Simon will be thrilled after reading this review.

Rated 5 out of 5 stars

Leon was very compassionate and…

Leon was very compassionate and understanding of the situation with my father, and his write up in the report was professional and detailed.

Kristine was very helpful in co-ordinating and organising everything. Excellent communication.

Thanks a lot, I really appreciate your help.

November 11, 2024
Unprompted review
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Reply from Ofhcare

Glad you had a great experience working with our team, Adam. We always strive to deliver the best service to our clients. Thank you for the endorsement. We will pass on your feedback to Leon and Kristine; they'll be thrilled to know.

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Kristine was extremely helpful and knowledgeable.
We were able to get a capacity test done within 48 hours, and on a Sunday too!!
She advised us well, and followed up all correspondence very promptly and thoroughly.
Would 100% recommend to anyone requiring these services.

November 3, 2024
Unprompted review
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Reply from Ofhcare

Thank you Emma; we are glad we could be of help. Will pass on your feedback to Kristine. :)

Rated 5 out of 5 stars

Professional Service

Professional service. OFH was so easy to work with providing clear and prompt communication. From the start of the process, Kristine understood our requirements and explained everything we needed to know and what to expect. The appointment to assess our family member was fast. Our Assessor, Muataz, was absolutely brilliant - Understood our end goals and covering all aspects to assess capacity in an uncomplicated way.
The report was sent to me securely within a couple of days. Kristine continued to keep contact to make sure we had received the report.
So glad we found OFH, definitely recommend.

October 17, 2024
Unprompted review
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Reply from Ofhcare

Thank you for your kind words; we are glad to know we could be of help to you and met your expectations. Can confirm that Kristine and Muataz were thrilled to hear your feedback for them.

Rated 4 out of 5 stars

MCA assessor was very kind and…

MCA assessor was very kind and understanding of our young man’s needs

September 27, 2024
Unprompted review
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Reply from Ofhcare

Thank you for the quick and short feedback; we are grateful for the time you took to leave us a review. We are also glad we were able to assist you with your case.

Rated 5 out of 5 stars

OFH care have been providing us Case…

OFH care have been providing us Case Management services for a little while now. They are by far the most capable, skilled and valuable case managers we have worked with.
They look after my clients with professionalism and kindness.
Amy in particular is quite fantastic. I contact her, she gets it done, everyone loves her.
If anyone reading this needs a case manager, I suggest you give Amy a call. Whatever you need I assure you she will sort it and put your mind at ease.

September 3, 2024
Unprompted review
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Reply from Ofhcare

At OFH Care. we value every single client, and we are glad to know you have had a wonderful experience working with us. We will be sure to pass on your fantastic feedback onto Amy, which we are certain will brighten up her day.

Rated 5 out of 5 stars

We found OFH Care online and from the…

We found OFH Care online and from the start of the process, we could tell this was a professional company we were going to deal with. They were a great help in understanding exactly what we required and how we should go about it. The appointment to assess our family member came through very quickly. The assessor was absolutely brilliant - very caring, very patient and thoroughly understood our situation. The assessors report came back very quickly.
A first class service - DONT USE ANYONE ELSE.

August 9, 2024
Unprompted review
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Reply from Ofhcare

We always prioritize providing our clients with the best service efficiently and promptly, and are glad you had a positive experience working with us.

Rated 5 out of 5 stars

Excellent communication and a thorough…

Excellent communication and a thorough and professional assessment. Would use again and recommend. Thanks for excellent service.

July 13, 2024
Unprompted review
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Reply from Ofhcare

At OFH care. we value every single client, and we are glad to know we could be of assistance to you.

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