ofuure.com Reviews 24

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

First, the customer service shown my Abby is top tier. She is patient, kind, and thorough. I had zero issues with my exchange. Second, the linen and denim have me in a chokehold. The fabric is comfort... See more

Rated 5 out of 5 stars

I’ve bought a few pieces from Ofuure and the quality has been consistently great. The fabrics feel good, the fit is flattering, and everything looks just as nice in person as it does online. Their col... See more

Company replied

Rated 5 out of 5 stars

Absolutely love their pieces!! They are timeless and elegant. I have worn their pieces for a few years and I must say, they pay attention to their quality, they’ve lasted me a very long time. They... See more

Company replied

Rated 1 out of 5 stars

They advertise a 50% restocking fee. So I ordered $1,700 thinking the outfits that didn't work I would get some money back. Half of the items were not eligible for anything. The items I just needed to... See more

Company replied


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4.0

Great

TrustScore 4 out of 5

24 reviews

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Rated 5 out of 5 stars

I’m obsessed!!

First, the customer service shown my Abby is top tier. She is patient, kind, and thorough. I had zero issues with my exchange. Second, the linen and denim have me in a chokehold. The fabric is comfortable and available for all sizes. Third, the shipping was really swift. Fourth, the pieces are colorful and unique. The wide pants are second to none. I am extremely happy with my purchase. They have a forever costumer in me!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Got a dress for my mom for Christmas

Got a dress for my mom for Christmas. The dress got here so fast!! What do you mean a dust bag for a dress??? Talk about luxury i was thoroughly impressed. It smelled so good is that weird😅? The material was so nice to the touch and it fit my mom so beautifully

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love their pieces!

Absolutely love their pieces!! They are timeless and elegant. I have worn their pieces for a few years and I must say, they pay attention to their quality, they’ve lasted me a very long time.

They are also very inclusive as their sizes up to 3X which is amazing. Overall I am satisfied with the Ofuure brand, they keep me looking stylish :)

February 1, 2026
Unprompted review
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Reply from ofuure.com

Hi Ifeyinwa

Thank you so much for your kind words and for being part of the OFUURË family for years. It truly means so much to hear that our pieces have stood the test of time in your wardrobe.

Thank you for trusting us to keep you looking stylish :)

— Team ÖFUURË

Rated 5 out of 5 stars

I’ve bought a few pieces from Ofuure…

I’ve bought a few pieces from Ofuure and the quality has been consistently great. The fabrics feel good, the fit is flattering, and everything looks just as nice in person as it does online. Their collections are really well designed and you can tell care goes into the details. I always get compliments when I wear their clothes. Definitely a brand I keep going back to!

December 24, 2025
Unprompted review
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Reply from ofuure.com

Hi Brianna,

We’re so happy to hear this!

We truly appreciate your support.

— Team ÖFUURË

Rated 1 out of 5 stars

So I’ve been in Ghana for a few months…

So I’ve been in Ghana for a few months now. I’m an American who just placed an order during the Black Friday sale. Originally I was going to ship it to the US. However, I decided to try something different and use my PO BOX here in Ghana. The first thing I noticed was how the price went changed from $123.00 to $147.00. Instantly thought that was weird being the economy in Africa(who this company represents)is far less than America. Why would you up charge?! Not to mention. They couldn’t even figure out how to get the order here. Even thought I have the proper information. I don’t care the quality, how it looks. I will never order from here again. Reply from recent response. That would be understood if the price of the dress didn’t change. Has nothing to do with shipping and handling.

November 28, 2025
Unprompted review
ofuure.com logo

Reply from ofuure.com

Hi Jessica,

Thank you for sharing your experience.

All pricing on our website is listed in USD. When a shipping destination is changed, the final total may adjust automatically based on international shipping rates, carrier fees, duties, taxes, or import charges associated with the selected country. These costs are calculated by the shipping and checkout system and are determined by destination logistics requirements.

Shipping to PO Boxes in certain countries can also present carrier limitations that may affect delivery options.

We understand that international pricing and shipping can sometimes feel confusing, and we are always happy to assist customers with questions prior to checkout to ensure clarity.

— Team ÖFUURË

Rated 1 out of 5 stars

They advertise a 50% restocking fee

They advertise a 50% restocking fee. So I ordered $1,700 thinking the outfits that didn't work I would get some money back. Half of the items were not eligible for anything. The items I just needed to return (and definitely did not need anything else are only eligible for store credit and that is 100% not advertised on the website.) The clothes are beautiful but if you have questions that something might not fit or if you want to buy a few options and return what didn't work out you really won't have that choice in a fair way.

October 4, 2025
Unprompted review
ofuure.com logo

Reply from ofuure.com

Hi Elizabeth,

Thank you for taking the time to share your experience and apologize for the inconvenience.

We’d like to clarify a few important points regarding our return policy.
ÖFUURË does not offer refunds. As stated on our Returns & Refunds policy, all eligible returns are processed as store credit in the form of an E-Gift Card.

The 50% restocking fee referenced in our policy applies only to eligible returns received after the 30-day return window. It does not apply to final sale items.

Items marked as final sale are not eligible for return, and this is indicated on the product pages before purchase.

We understand that purchasing multiple options with the intention of returning items may not align with our policy structure, which is why we provide detailed sizing charts, fit guidance, and encourage customers to contact our Customer Care team prior to placing larger orders if they are unsure.

— Team ÖFUURË

Rated 5 out of 5 stars

TOP NOTCH -- deserves to have 5 stars

I don't know how ANYONE could leave a negative review. Products -- top notch! Delivery and packaging -- gorgeous and elegant. Customer service -- stellar and responsive. I'm SUPER SUPER impressed with this company!

July 21, 2025
Unprompted review
ofuure.com logo

Reply from ofuure.com

Hi Angela,

We’re so grateful for your support and kind words.

Knowing that you love not just by the pieces but by the overall experience truly means everything to us.

Thank you for choosing ÖFUURË, we appreciate you.

— Team ÖFUURË

Rated 3 out of 5 stars

Annoying return and reorder policy

I purchased several items from Ofuure. One item was too big so I had to request a return, wait for a reply and then pay to send it back. They do not refund anything so you are stuck with a store credit only. I hate stores that do not refund your money and this is why. I bought everything I wanted when I placed the order. I spent $1700. Secondly when I finally got the credit (after following up a few times) and placed my order about a week later I get am email telling me some of the items are out of stock. I was asked if I wanted a refund for the out of stock items so of course I said yes. I get an email stating, "your refund has been issued. You will receive a store credit within 5 business days." A store credit and a refund are tow totally different things!!!! I am not in the mood to keep going back and forth looking for something to get with my credit and it may be out of stock by the time they accept the order and try to fill it. UGH!!!!!

June 8, 2025
Unprompted review
ofuure.com logo

Reply from ofuure.com

Hi Shirelle,

Thank you for taking the time to share your experience. We understand how frustrating it can feel when navigating returns and restocks.

For clarity, OFUURË does not offer refunds for returns, all approved returns are issued as store credit, as outlined on our Returns & Refunds page prior to purchase.

In the case of out-of-stock items after a new order is placed, our team offers a refund back to the payment used for the current order, whch in this case was the store credit.

We apologize for the inconvenience and any confusion.

— Team ÖFUURË

Rated 5 out of 5 stars

Just as beautiful in person

I love the sequin set I ordered from Ofuure. I ordered way ahead of time because of reviews I read. However, my set arrived 6 days after I ordered and I Didn't pay for rush shipping. I bought another piece from them which will get here next week. They are also true to size

April 3, 2025
Unprompted review
ofuure.com logo

Reply from ofuure.com

Hi Tone,

Thank you for your review, We're so glad you loved your set!

— Team ÖFUURË

Rated 1 out of 5 stars

Don't. You'll be glad you didn't.

Don't. You'll be glad you didn't.
My wife purchased a suit two weeks before our ceremony and paid for express shipping ($40). The item stated that it would arrive on the 12th. On the 12th through the 14th, my wife reached out to the merchant via email, phone and direct message on Instagram. The merchant never responded. The merchant ignored her ensuing request that the item be refunded, given that the item had not yet shipped and the event date had come and gone. (My wife had to shell out money to buy an alternate outfit). The merchant never responded; instead, the merchant did the unprincipled thing of shipping the item 6 days after the promised delivery date with a notice that said there were no returns or refunds. Talk about lacking integrity.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

The perfect dress!

I will definitely order from Ofurre again. The delivery was right on time. The quality of the dress impressive. The fit (read the size guide) is exact! I received so many compliments at the wedding I attended. Thank you ofuure for making my experience amazing!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

I am an extreme skeptic when it comes…

I am an extreme skeptic when it comes to online urchases and I was buying for a very special event. I am happy to report that I was extremely pleased with my purchase and will be a return customer, without hesitation!

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

I’m in love!!

Thank you! Thank you! It’s beautiful and the quality is great!! 🧡🧡 Shipping was fast and customer service was awesome 👏🏽👏🏽

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Abby came through for me with my last…

Abby came through for me with my last order. Had to order a dress (MOFOPE African Print Maxi Mock Neck Dress) in a different size at the very last minute, just days before the event, and she made it happen! Also, the dress was beautiful - fit, quality, style. I received so many compliments on it. This was my second order with Ofuure and I look forward to ordering more items.

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

Faulty product & bad customer service

I ordered this dress, ZEZE African print mock neck midi dress. When I wore it for the first time to a work dinner, the zipper split all the way open on my way to the event. I had a winter coat which I had to wear all night. Furthermore the zipper at the mock neck was stuck when I tried to take it off at home. My husband had to cut me out of the dress with a pair of scissors. I’m so disappointed and I had a terrible outing, thanks to this major wardrobe malfunction at a corporate event. Even worse was the customer service rep, ‘Tiffany’ who refused to refund my money because I didn’t have the defective dress to mail back to them (cause I had to cut myself out of it). $130 down the drain with an awful experience to boot. Won’t be shopping from them again and I certainly don’t recommend.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Best Dress Award

I needed a dress for a Wakanda themed Gala. I had seen this site many times through Facebook so I decided to try Ofuure out. I found a gorgeous purple dress on clearance in an extra small. I'm very petite size 0, so I used rush order so I would have time for Alterations. The Items came so fast I was shocked. When I tried the dress on it fit Perfectly, I did not not need any Alterations, I also discovered it had pockets which was a bonus. The material was great quality, it looked le the actual pictures, it was double lined. During the event people kept stopping me to give me compliments and ask where I got it. I also won most Original Dress. I truly loved everything about this dress. Sleeves, layers, pockets and fit. Worth every penny.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

OFUURE is my go-to shop every season

OFUURE is my go-to shop every season! All of their pieces are so vibrant and I especially love the versatility of their infinity jumpsuits & dresses. I love that it is black-owned and inspired by Queens. I look forward to every new collection!

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

A customer of 3/4 years here:

Love Ofuure’s designs and prints! I really love the packaging too. I’ve actually been collecting the different dust bags their products come in lol. So far I have 8 colors, and they’re suede! The shipping is always super fast and they reply my emails fast too. I’ve been shopping with them for about 3/4 years now so you can imagine how colourful my wardrobe is! I love the brand. Cheers!

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

This is not my first order and it…

This is not my first order and it definitely won’t be my last!! I loved my products, they exceeded my expectations in quality and the fit is perfect every time ! Definitely worth every penny!
I also loved that the website had all the fine details I needed to know about shipping so I was able to order and receive my items in good time when considering their processing times ! My advice is always read those shipping and sizing details as each company is unique because so far Ofuure has not let me down yet!

July 7, 2022
Unprompted review

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