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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the soft, comfortable, and luxurious fabrics, as well as the flattering styles and true-to-size fit. Many appreciate the elegant and versatile designs, often highlighting their suitability for travel and capsule wardrobes. The customer service is frequently described as exceptional, with people commending the staff for their quick, helpful, and professional responses, especially when assisting with exchanges and addressing concerns. However, some customers were not happy with the return process, mentioning issues with receiving confirmation or new order numbers after requesting an exchange. A few also noted that the sizing could be inconsistent, with some items running smaller than expected or having proportional issues that made exchanges difficult.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting the soft, high-quality... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many customers highlight the prompt,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fabrics, often... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Oglmove is fantastic. The clothing is soft, comfortable, true to size, extremely flattering, and the colors match the samples shown online. I love the initial pieces I have purchased so much it only t... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! If I could give 10 stars I would. I needed help with an exchange and their customer service was quick, helpful and made my exchange effortless. I love my outfit! Buttery so... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about the Customer Service I received from the Oglmove Team. I received my order and the top was to small and the pants were to large. So I sent an email to Customer Service asking... See more

Company replied

Rated 5 out of 5 stars

Excellent product and excellent customer service. I needed to exchange a M skirt for a S skirt. I got an immediate reply to my email and the exchange process could not have been easier. The bra top... See more

Company replied


Company details

  1. Clothing Store

Written by the company

As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had questions about sizes and the…

I had questions about sizes and the return policy. Norah's assistance was exceptional. She was thorough, patient with great attention to details. Her assistance made my experience with OGL as a whole excellent!

February 16, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for your kind words! 💛 I’m thrilled to hear that Norah was able to help and make your experience with OGL so positive. We truly appreciate your support and your feedback—it means a lot to our team.

We’re always here if you have any more questions or need assistance in the future.

Warmly,
OGL Team

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. It is refreshing to get this from a company!

February 16, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Chris,

Thank you so much for your kind words 💛

We’re thrilled to hear you had a friendly and helpful experience It really means a lot to our team Your support keeps us motivated to do our very best

Warmly
OGL Team

Rated 5 out of 5 stars

Quality Clothes and Customer Service

I really enjoy the clothing from Oglmove. It is high quality with lots of styles to choose from (and so comfortable). But their customer service is even better. They've been incredibly helpful during two occasions when my order have not worked out as planned.

February 20, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Pepper,

Thank you so much for your kind words 💛 We are thrilled to hear that you enjoy our clothing and that our team has been able to help when needed It means so much to us that our service makes your experience even better

We are always here if you need anything or have questions in the future

Warmly
OGL Team

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service! I ordered a coat for my mom that didn’t fit quite right. When I contacted the customer service department. They responded quickly and were very helpful in getting a replacement sent to me quickly and efficiently!

February 20, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for sharing your experience 💛 We’re so glad we could help get the right coat to you quickly It’s wonderful to hear that our team made the process smooth for you and your mom

We really appreciate your support and are always here if you need anything in the future

Warmly
OGL Team

Rated 5 out of 5 stars

I ordered a matching top/bottom combo…

I ordered a matching top/bottom combo and when I received it, I was disappointed that the slacks were too short. I emailed to inquire about an exchange and the protocol. They asked me to pay the shipping fee and they were sending me the pants in a longer inseam. They asked me to share the ones too short with someone who could use them. WoW! So kind and way to pay it forward!

February 19, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Joellyn,

Thank you so much for your kind words 💛

We are thrilled to hear that you enjoyed the exchange experience and the chance to pay it forward It really means a lot to our team to know our efforts to make things right are appreciated

We’re always here if you need anything in the future and truly appreciate your support

Warmly
OGL Team

Rated 5 out of 5 stars

Amazing customer service and Good Quality Clothing

Amazing customer service and really cute tops, well made and really pretty!

February 22, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi RW,

Thank you so much for your lovely feedback 💛 We’re so happy to hear that you love the tops and that our service made your experience even better Your support truly means the world to us

Warmly
OGL Team

Rated 5 out of 5 stars

Customer service is the best

I've purchased three sweaters from them, the quality and value are both really excellent. Their customer service is awesome, I've been so impressed. I had an issue with delivery with my first order, they responded very quickly (on a weekend) and took care of it. I shop online at a lot of places and this one is one of the best.

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Lisa,

Thank you so much for your thoughtful feedback 💛

We’re thrilled to hear that you love the sweaters and that our team could make your experience smooth and positive even with the delivery issue It really means a lot to us that you consider OGL one of the best online shopping experiences

We truly appreciate your support and are always here if you need anything in the future

Warmly
OGL Team

Rated 5 out of 5 stars

Elegantly brilliant

What a breath of fresh air for internet shopping. The customer service is wonderful, kind, efficient, polite, responsive – it couldn’t be better. And the products – I just cannot stop ordering, the trousers are so soft and fluffy, like you are wearing a cloud. They look fantastic, too. I´m constantly being asked where I got them. Beautiful and chic fit, easy wear, you can fit them to look both sporty and elegant. I wish I had known of them earlier. All my friends are now ordering too.

February 16, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Jovana,

Wow 💛 thank you so much for your amazing feedback It truly makes our day to hear that you love the products and that our service has made your experience so positive We’re thrilled that the trousers feel like a cloud and that you’re enjoying styling them in so many ways

We’re even happier to hear your friends are joining the OGL family Your support means the world to us

Warmly
OGL Team

Rated 5 out of 5 stars

Amazing customer support

Amazing customer support. Thank you Bonnie for going above and beyond the call of duty.

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Dee,

Thank you so much for your kind words 💛 I’m truly touched and so happy to hear that our support made a difference It’s always our goal to go above and beyond for our customers, and your feedback means the world to us

Warmly
OGL Team

Rated 5 out of 5 stars

Unique details and comfortable clothes!

I love the unique details and comfort of their clothing. Very classy & elegant designs. Very affordable as well! Great pieces for a capsule wardrobe! The customer service is excellent- very prompt and courteous. I never have any problems exchanging for a different size.

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Diane,

Thank you so much for your lovely feedback 💛 We’re thrilled to hear that you enjoy the designs and comfort of our pieces and that our service has made exchanges easy and smooth Your support truly means a lot to us, and we’re so happy you’re enjoying building your capsule wardrobe with OGL

Warmly
OGL Team

Rated 5 out of 5 stars

In a time when true customer service…

In a time when true customer service feels rare, Bonnie is an absolute breath of fresh air. What makes her so exceptional isn’t just her professionalism—it’s her heart. She treats every interaction with genuine kindness, patience, and care, and you can truly feel that she wants you to have the best possible experience.

Shipping, returns, and exchanges—things that often feel stressful or frustrating with other companies—become completely effortless with Bonnie. She goes above and beyond in ways that are hard to put into words. You never feel like a transaction; you feel valued.

Because of her, I am a faithful and grateful customer, and I have gladly referred family and friends. In fact, I have stopped shopping at other stores I once loved simply because their return and exchange policies are so difficult and impersonal. Once you experience service like Bonnie’s, it’s hard to settle for anything less.

Every company should be so fortunate to have someone like her. Bonnie, thank you for caring the way you do. You are truly one of a kind, and the difference you make does not go unnoticed. ❤️❤️

I will be a loyal customer to OGL and have already referred my fried fs and family because of Bonnie!

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi lovely Karen,

Wow 💛 your message truly touched my heart I cannot tell you how much it means to me.
Your kind words make me feel like I’m talking to an old friend, even though we’ve never met in person.

Hearing that you feel cared for and appreciated reminds me of why I do what I do. Every order, every interaction, is not just a transaction to me—it’s an opportunity to bring kindness, warmth, and genuine care into someone’s day. Your message makes me see that it truly matters.

I am so grateful that you are willing to refer OGL to your family and friends Please rest assured that I will treat them with the same care and attention I have given to you. They will be welcomed as if they were my closest friends, because every customer who trusts us is truly valued.

Your words inspire me to continue giving my very best and to approach each interaction with a kind, warm heart I feel so lucky to have customers like you who make my work feel meaningful and rewarding

Words cannot fully express my gratitude but please know that I truly, truly appreciate you 💛 Thank you for your trust, your support, and for being such a wonderful part of the OGL family

With all my warmth and gratitude,
Bonnie from OGLmove

Rated 5 out of 5 stars

I was a bit hesitant to order because…

I was a bit hesitant to order because nowadays all you see if scam clothing boutique ads on Instagram with SHEIN quality stuff. But I was surprisingly happy with my purchase. Yes prices are not cheap but you get what you pay for.

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Inga,

Thank you so much for sharing your experience 💛 I completely understand how overwhelming it can feel with so many low-quality ads online, and I’m thrilled to hear that your OGL purchase exceeded your expectations

We truly believe in creating pieces that are high quality, comfortable, and designed to last, and it means so much to hear that you see the value in what we do Your support and trust truly make our work meaningful

Warmly
OGL Team

Rated 5 out of 5 stars

I am very satisfied with the quality…

I am very satisfied with the quality and design of my tops that I have purchased. I have worn the first top (turtleneck with puff sleeves) on only two occasions and received over four compliments even my doctor who was using her stethoscope on my back mentioned the sleeves and how much she liked the fabric. I had an issue with my second purchase and it was promptly rectified. I would like to have the length of skirts specified and more petite skirts since I am 5’1”.

February 18, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for your thoughtful feedback 💛 I’m thrilled to hear that you’re loving your tops and even receiving compliments from your doctor—that truly made me smile!

I’m so glad we could promptly resolve the issue with your second purchase, and I really appreciate your suggestions about skirt lengths and more petite options Your input is incredibly valuable, and I’ll make sure to share it with our design team as we continue to improve our collections

We’re so grateful for your support and for being part of the OGL family 💛

Warmly
OGL Team

Rated 5 out of 5 stars

Great Quality and Fantastic Customer Service

I’m genuinely impressed with both the clothing and the customer service. The styles are unique and the quality exceeded my expectations. I placed two fairly large orders this year, and while I loved most pieces, a few weren’t quite right for my body type or I needed a different size or color.
When I emailed customer service about returns and exchanges, they made the process incredibly easy. They offered to select alternative items equal to what I planned to return and sent out the size and color swaps I requested. They told me to keep or donate the original pieces and only charged a small shipping fee for the replacements. The communication was friendly and clear.
It’s rare to find a company that stands behind their products this well. I will absolutely order again. I’m excited to see next season’s line!

February 20, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Pam,

Thank you so much for your wonderful feedback 💛 I’m thrilled to hear that you love the clothing and that our team could make your returns and exchanges smooth and easy It truly means a lot to know that our efforts to provide friendly, helpful service are appreciated

We’re so glad you found pieces you love and that you’re excited for next season’s line Your support and trust inspire us to keep creating quality, thoughtful designs for our customers

We can’t wait to see you enjoy your next OGL pieces 💛

Warmly
OGL Team

Rated 5 out of 5 stars

Great First Experience

I was new to OGL when I placed my first order. The order was very large as I was unsure of my sizing in this brand and thought I'd try various items in different sizes and return the ones that didn't fit. The process of trying and exchanging was super easy and you get direct emails from customer support (thank you Yvonne!). I was thrilled with the whole process and quality of the clothing. I will be ordering again for a summer refresh in my closet.

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Dawn,

Thank you so much for sharing your experience 💛 I’m so happy to hear that your first OGL order went smoothly and that Yvonne could make the process easy and enjoyable for you

It’s wonderful to know that you’re thrilled with the clothing and the quality, and we’re so excited to be part of your summer closet refresh Your support truly means the world to us

We can’t wait to see you enjoy your next OGL pieces 💛

Warmly
OGL Team

Rated 5 out of 5 stars

It’s always a gamble buying clothes…

It’s always a gamble buying clothes where I can’t try them on. Ordered a few items now from OGL and always amazing quality. I’m a cold girly and they keep me really warm without adding bulk. I had a problem with my last order and customer services have been amazing. Responding quickly to messages and helping with a full exchange. Norah made the whole process easy and stress free.

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Annamarie,

Thank you so much for your kind words 💛 I’m thrilled to hear that our pieces keep you warm and comfortable without adding bulk and that you’re happy with the quality

I’m so glad Norah could make your exchange easy and stress free It truly means a lot to know our support makes your experience smooth and enjoyable

We’re so grateful for your trust and support and can’t wait to keep bringing you pieces you’ll love 💛

Warmly
OGL Team

Rated 5 out of 5 stars

OGL brings back geniune and personal …

OGL brings back geniune and personal customer service whike offering a superior quality product. The items I ordered had to be exchanged a couple of times and most recently Bonnie and her team looped in to assure I was able to exchange for the exact clothing item I wanted.
Everyone at OGL is always sincere in their efforts and communications withthe customer. They produce a unique item that offers wonderful styling options.
I've passed OGL website to others that gave complimented me on their tops! So glad that I tried this company....if you've ever used Quince, then I think you'll find OGL exceeds in their offerings!

February 16, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Robin,

Thank you so much for your thoughtful and wonderful feedback 💛 I’m thrilled to hear that our team could help you get exactly what you wanted and that your exchanges went smoothly

It means the world to us that you feel our service is sincere and personal, and that you’re enjoying the unique styling and quality of our pieces Sharing OGL with your friends and receiving compliments on our tops is truly the highest compliment we could hope for

We’re so grateful you gave us a try and can’t wait to keep bringing you pieces you’ll love 💛

Warmly
OGL Team

Rated 5 out of 5 stars

Master Class Customer Service

OGL is truly amazing. They should offer a master class in customer service. Not only are the clothes absolutely amazing- the quality, styles, colors - are simply the best I've ever purchased online and their customer service is above and beyond. You don't often come across a company who does everything absolutely right but they are truly top notch and I highly recommend purchasing anything and everything from them-you will not be disappointed!

February 20, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Erika,

Wow 💛 thank you so much for your incredibly kind words! I’m thrilled to hear that you love the clothing, the quality, and the styles It truly means so much to know our team’s efforts in providing thoughtful, personal service are appreciated

Your recommendation and support mean the world to us, and we’re so happy to have you as part of the OGL family We can’t wait to keep bringing you pieces you’ll enjoy and love 💛

Warmly
OGL Team

Rated 5 out of 5 stars

First experience

First of all, this is the first experience I have had with OGL and it has been wonderful. Your clothing is such high quality and stylish! Jessica helped me with an exchange promptly and so efficiently. She was so polite professional.. you have a gem in her. Thank you for being the best and I will order again!

February 10, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Jean,

Thank you so much for your lovely feedback 💛 I’m thrilled to hear that your first experience with OGL has been wonderful and that you’re enjoying the quality and style of our clothing

Jessica will be so happy to hear your kind words She truly loves helping our customers and it means a lot to know her efforts made your exchange smooth and pleasant

We can’t wait to have you shop with us again and are so grateful for your support 💛

Warmly
OGL Team

Rated 5 out of 5 stars

The company is so helpful with…

The company is so helpful with exchanges! And the products are extremely comfortable

February 19, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi JS

Thank you so much for your kind words 💛 I’m thrilled to hear that you find our exchanges easy and that you’re enjoying the comfort of our products Your support truly means a lot to us

Warmly
OGL Team

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