It's just too difficult to earn Ohm points, especially in the fall/winter when we aren't really consuming much electricity anyway. We turned off several lights during the last Ohmhour (which are far... See more
Company replied
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See what reviewers are saying
I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably... See more
Company replied
Got this from ohm connect 07.16.2023 8:06 PST Your results are in! We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM. Unfortunately, you did not save enough en... See more
Company replied
It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see... See more
Company replied
Company details
Written by the company
OhmConnect is a free program that rewards you for saving energy when it matters most. Sign up today at ohmconnect.com and connect your utility account to start earning rewards. Join our community that loves being smart about savings and electricity!
Contact info
371 3rd St 2nd Floor, 94607, Oakland, United States
- support@ohmconnect.com
- ohmconnect.com
3.4
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Get real
There is no concern for who we are in your planning. Details like we are retired -therefore older and will not turn our furnace off for 5 hours on a cold and rainy day.
You are ignorant in your paternalistic attitude
February 6, 2023
Reply from OhmConnect
Hi Stanley, we appreciate you sharing your thoughts about OhmConnect. We understand that our members are diverse in a variety of aspects of life, and we also understand that it is not possible for our members to participate in every energy-saving event, especially when the weather is very cold or very hot. We always encourage our members to participate and opt out accordingly as we want to respect each member's decision to do what's best for their household and their family. If you're interested in learning how to opt out of events, please check your email as one of our teammates has reached out with the next steps.
Saved me a great deal of money. Thank you OHM plug!
Absolutely love it. I use it on my refrigerator. When they send that email about "OHM HOUR" I am always excited to save!! Especially in today's world 👍
February 2, 2023
Reply from OhmConnect
Hi Travis, thank you for this wonderful review! We're happy to hear that you love OhmConnect and that you're excited to save energy. We appreciate all the work you do to help the grid during its time of need!
It was easy to sign up for and it felt…
It was easy to sign up for and it felt like I was doing my part in helping save the energy consumption crisis we have in California.
February 4, 2023
Reply from OhmConnect
Thank you for this wonderful review! We're happy to hear that you found it easy to sign up and are enjoying saving energy with us. We appreciate the work that you do to help save the energy consumption crisis in California!
Ohm has done a good job
Ohm has done a good job, communicating power, events and results
January 15, 2023
Reply from OhmConnect
Hi Cindy, thank you for this great review! We're so glad that you appreciate the way we communicate power, events, and results. Thank you for all the hard work you do to save energy!
Reply from OhmConnect
Hi Alex, thank you for this awesome review! We're happy to hear that you feel informed and have enjoyed the challenge of saving energy. We truly appreciate all the hard work you do to help the electricity grid in its time of need!
I didn’t notice a difference in the…
I didn’t notice a difference in the energy bill.
January 31, 2023
Reply from OhmConnect
Hi Eugene, we just wanted to update our response as a member of our team has just reached out to you with more information about how OhmConnect helps reduce your energy usage. We hope you found that information helpful, and please let us know if you have further questions. Our team is always happy to chat!
Hard to connect with Pg&E
February 1, 2023
Reply from OhmConnect
Hi James, we appreciate you sharing your experience with our enrollment process. We have a great team who can assist you with enrollment if you have PG&E! We've just reached out via email with the next steps if that is something you're interested in gaining assistance with. Looking forward to chatting with you and helping you become a fully enrolled member of OhmConnect!
Reply from OhmConnect
Hi Katrina, we appreciate this wonderful review! We are so happy to hear that you're enjoying your speaker and we look forward to saving energy together. Thank you for choosing OhmConnect, we're happy to have you as part of the OhmConnect community!
They sent a smart plug to the house…
They sent a smart plug to the house we’re supposed to get 1000 free watch upon activating activated to my account and never received the credits there are unable to tell me why
January 31, 2023
Unprompted review
Reply from OhmConnect
Hi Steven, thanks for sharing your experience with us. We'd love to take another look into your account to make sure your OhmPlug is properly linked and to look into why those Watts haven't been credited. If that is something you're interested in, please reach out to us via email and we would be happy to assist you further with this.
Reply from OhmConnect
Hi Anil, thank you for this wonderful review! We're happy to hear that you find OhmConnect to be a good initiative to save power. We appreciate all the hard work you do to reduce the load from the grid in its time of need!
disappointed in rewards conversion
I read about how ohm connect drastically slashed the amount of rewards you ear per watt in the past few years and that’s really disappointing because I’d have to get 100% on my ohm hours for months to even earn 5 or 10 dollars
January 29, 2023
Reply from OhmConnect
Hi there Kumiko, thank you for leaving a review about OhmConnect. Our rewards system has evolved over time to fit the needs and desires of our members, and now there are different ways to maximize your earnings and rewards with our program. If you're interested in learning more about how you can earn more, please check your email when convenient, as a member of our team has reached out with more information. We hope you find that helpful, and we would love to answer any inquiries that you may have!
Can not give a review because have not…
Can not give a review because have not had any contact from anyone.
January 5, 2023
Reply from OhmConnect
Hi Janet, we just wanted to update our response here to let you know that our team has reached out via email to learn more about any questions you may have about OhmConnect. Feel free to respond there if there's something in particular on your mind. We look forward to chatting with you!
Honestly not sure how to explain but it…
Honestly not sure how to explain but it is a rip off and annoying rewards are bonus points for referrals I don’t want to poster there service
January 27, 2023
Reply from OhmConnect
Hi there Lonnie, thank you for sharing your thoughts about OhmConnect. An aspect of our rewards does include referral boosts, which means that you have the ability to earn even more than our current referral reward per successful referral. However, we also have much more to offer in terms of rewards! You can earn gift cards, cash via PayPal, smart devices for your home, entries to win major prize giveaways, and more. If you're interested in learning more about our rewards offerings and how to maximize your energy savings so that you can earn more, please check your email because a member of our team has reached out with more information.
I can't log into the website to make…
I can't log into the website to make changes to my account, and I've contacted CS and they haven't gotten back to me.
January 23, 2023
Reply from OhmConnect
Hi there Celia! Thank you for sharing your experience with OhmConnect so far. Our team has been responding to your emails in an effort to assist you, however, we're not sure if you're seeing or receiving our responses. Sometimes our emails can end up in a member's junk or spam folders, so please check there if you're not seeing anything in your primary folder. We look forward to assisting you further!
OhmConnect email went to Gmail SPAM
I received several emails from OhmConnect and 1 or 2 of them went into my Gmail SPAM.
I don't have much to say about OhmConnect since I was signed up for the company by Energy Simply. Other than minor contact, it's out of my hands. I do see communications with the company like this though.
January 27, 2023
Reply from OhmConnect
Hi John, we appreciate you joining OhmConnect. If you do have any questions about how OhmConnect works or about any of the emails you've received from us, please feel free to reach out to one of our help channels and we'd be happy to chat!
Helpful However Could Be More Speedy
I had an issue with an order involving ohm connect, they said their logistics team would look into it and get back to me. I waited a few days and i did not receive a response. This led me to contact them once again for an update on the situation. They let me know that they fixed the issue with my order but still did not give me anything that would give me assurance of that the issue was resolved. Something such as a tracking number would useful. I am still awaiting for my package to arrive and hope that the issue with my order was actually fixed.
Update: A tracking number was said to be sent to me when the order ships! This is very reassuring and i may have been too harsh on my end. The OhmConnect Support Team were very respectful and got my issue resolved. My only complaint was having to contact them again due to not me receiving an update. Overall a great team that helped fix my issue props to them!
January 25, 2023
Reply from OhmConnect
Hi there, Julian, we're just quickly updating our response here. We're glad to hear that you've received your device, and we hope you enjoy it! Thank you for working with us, and please reach out if you have any other questions. Have the best day!
Best talking to you.
You got back to my emails real fast and everything you told me what was going to happen regards to a promotional item was definitely what was correct and exactly what they had said. Thanks OhmConnect!!
December 21, 2022
Reply from OhmConnect
Hi Keith, we appreciate this wonderful review! We're happy to hear our team was able to assist you promptly with your promotional offer. Thank you for choosing to save energy with OhmConnect!
Very Good Idea - To save electricity and lower the bills
December 31, 2022
Reply from OhmConnect
Hi Ahijit, thank you for this wonderful review! We're happy to hear that you've been able to save electricity and lower your bill through OhmConnect. We appreciate all the hard work you do to save energy!
Reply from OhmConnect
Hi Alexander, thank you for this awesome review. We're happy to hear that you've chosen OhmConnect and to have you as part of the OhmConnect community!
Unsure
Well, I'm still not sure how this reduces my utilites bill, but I've only had it one cycle so I remain optimistic.
January 25, 2023
Reply from OhmConnect
Hi Noland, thank you for this great review! We're happy to hear that you're feeling optimistic about OhmConnect. We look forward to saving energy together!
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