It's just too difficult to earn Ohm points, especially in the fall/winter when we aren't really consuming much electricity anyway. We turned off several lights during the last Ohmhour (which are far... See more
Company replied
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I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably... See more
Company replied
Got this from ohm connect 07.16.2023 8:06 PST Your results are in! We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM. Unfortunately, you did not save enough en... See more
Company replied
It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see... See more
Company replied
Company details
Written by the company
OhmConnect is a free program that rewards you for saving energy when it matters most. Sign up today at ohmconnect.com and connect your utility account to start earning rewards. Join our community that loves being smart about savings and electricity!
Contact info
371 3rd St 2nd Floor, 94607, Oakland, United States
- support@ohmconnect.com
- ohmconnect.com
3.4
Average
2K reviews
Hasn’t replied to negative reviews
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Reply from OhmConnect
Hi Mario, we just wanted to update our response because a member of our team has reached out with more information about how OhmConnect helps you save energy, and how we're a separate entity from your utility provider so we don't directly credit your bill based on your energy savings. If you have further questions, please don't hesitate to reach out to us via one of our help channels and we'd be happy to chat more.
Sometimes it’s a short time notice for…
Sometimes it’s a short time notice for the events
December 13, 2022
Reply from OhmConnect
Hi Angeles, just wanted to update this reply as a member of our team has reached out with more information about our different energy-saving events and the notifications for each. Just to clarify once more, for OhmHours you will generally be notified a day ahead and again right before the event starts. For AutoOhms, notifications are typically shorter-notice because AutoOhms happens when the grid is unexpectedly stressed. Please let us know if you have any other questions!
It’s a worthy cause
It’s a worthy cause. The program is well organized and I have the tools to track the savings.
December 17, 2022
Reply from OhmConnect
Hi Ivo, we appreciate this awesome review! We're so glad that you find our program to be well-organized and that you have the tools you need to track your energy savings. Thank you for all the hard work you do to save energy and help the grid!
Reply from OhmConnect
Hi Everett, thank you for this great review! We're glad that you find our program to be easy to participate in. We appreciate all the hard work you do to save energy!
Customer updates on conserving and consciousness of the environment
Because of your emails and updates, I have a better understanding about how the electrical system works. It is also important to me to be with a company that that is conscious of conserving and the environment.
December 17, 2022
Reply from OhmConnect
Hi June, thank you for leaving us this awesome review! We are so happy to hear that you are enjoying our email updates and are gaining a better understanding of how the electrical system works. That's exactly what we hope for! Thank you for all that you do to help conserve, we truly appreciate you as a member!
The rate at which I am being billed at…
The rate at which I am being billed at + no hidden charges.
December 15, 2022
Reply from OhmConnect
Hi Richard, thank you for this wonderful review! We're so glad that you are enjoying your current rates. We truly appreciate you as a member!
It's so difficult to add devices and…
It's so difficult to add devices and when we got our OHM plug and used it for the recommend larger appliances like a fridge the connection went out without is knowing and our whole fridge/freezer items spoiled.
December 15, 2022
Reply from OhmConnect
Hi Anna, oh no! We would love to chat with you more about what you've experienced and come to a resolution that works for you. When convenient, please check your email as a member of our team has reached out with more information. We look forward to supporting you!
Too many coercive emails
Too many emails, and I feel I'm being coerced into doing something that I don't want to participate in.
December 16, 2022
Reply from OhmConnect
Hi Thomas, we appreciate you sharing your thoughts about OhmConnect. You can unsubscribe from the types of emails you no longer wish to receive by clicking the "unsubscribe" button at the bottom of the email. If there is a specific type of email you're referring to, please check your email when convenient as a member of our team has reached out to learn more and assist you further.
I like the idea and more ways to improve
I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably works well for average Americans, it's giving top energy savers negative impact. Because when weather hits and we need energy to stay warm inside and there's no other places to cut. Btw We believe we are as the consultant who did solar installation for us said he's never seen bills like this after decades in business. How about giving these people some credits even if the energy usage stay flat?
December 2, 2022
Reply from OhmConnect
Hi there, thank you so much for leaving us feedback about OhmConnect. We're also glad to hear that you like the program! If you're interested in learning a bit more about how members are rewarded for saving energy and how to maximize your earnings during the colder months, please check your email as a member of our team has just reached out. All the best!
It was easy to sign in and they been in…
It was easy to sign in and they been in touch by text and email
December 14, 2022
Reply from OhmConnect
Hi Roger, we appreciate you taking the time to leave this great review! We're happy to hear that you found it easy to sign in and enjoy receiving our notifications. Thank you for all the hard work you do to save energy!
It has been really easy to use…
It has been really easy to use Ohmconnect. A fun was to save energy.
December 14, 2022
Reply from OhmConnect
Hi Chuck, thank you for this great review! We're so glad that you find OhmConnect to be easy to use and a fun way to save energy, that's exactly what we hope for. We appreciate all that you do to help the energy grid in its time of need!
I’m very pleased with the notification…
I’m very pleased with the notification about how much energy is used and explained what to do when I go over my usage.
December 6, 2022
Reply from OhmConnect
Hi Somlith, thank you for this wonderful review! We're happy to hear that you are enjoying the notifications and energy-saving tips. We appreciate all the hard work you do to save energy!
Reply from OhmConnect
Hi Marc, thank you for leaving a review! We're happy to hear that you're enjoying your OhmConnect experience. If you ever have concerns or questions, please don't hesitate to reach out to our help channels as you've done before. We're here to support you.
They responded quickly to my email and…
They responded quickly to my email and my question was answered.
November 22, 2022
Reply from OhmConnect
Hi Jonathan, thank you for taking the time to leave this wonderful review! We're happy to hear that our team responded quickly with the answer you needed. We truly appreciate you as a member!
The referral compensation is fraud …
The referral compensation is fraud i was only issued $10 after recieving a invitaion for $20 i contacted customer service to they are non existant if a person has to wat weeks to be compensated $10 what am i really doing associating with this type of company!!!!
October 17, 2022
Reply from OhmConnect
Hi Tracy, happy to clarify our referral program a bit! Our referral offer looks a bit different every month as we work to provide fun and exciting new offers to our members. In order to receive a specific referral bonus, members will need to refer their friend during a certain time period, and their friend will need to become enrolled with us during that time period as well. If enrolled at a later time, there is a possibility that the referral will receive a different bonus if time period requirements are not met. Along with this, we've been in communication and had let you know that our referral system will automatically flag referrals for unusual activity. When this happens, it delays the enrollment process a bit longer as our team works to try validating your account manually. Please reach back out if you have any further questions or concerns.
Service and knowledge
December 6, 2022
Reply from OhmConnect
Hi Chad, thank you for this awesome review! We are happy to hear that you enjoy the service you receive from us and find our team to be knowledgable. We appreciate all the hard work you do to save energy!
Power on !
We 6th grade in our first year and I will save it as soon if I don't hear from them again and I can send it too the way you
December 6, 2022
Reply from OhmConnect
Hi Christopher, thank you for leaving us a good review! We truly appreciate you as a member and the hard work you do to save energy and help the grid in its time of need.
Enrolled me without checking if I…
Enrolled me without checking if I qualify. Wasted time for both parties.
October 12, 2022
Reply from OhmConnect
Hi Tommy, thank you for sharing your experience with OhmConnect. While we're not sure what you're referring to when you mention that we didn't check if you qualify, there are some things to be aware of when going through the OhmConnect enrollment process. If you're referring to qualifying for the program itself, you are eligible if you live in California (PG&E, SCE, or SDG&E customers), New York (ConEd customers), or Texas (folks with an active OhmConnect retail energy account), and are not currently enrolled in another Demand Response Program. However, if you are enrolled in another Demand Response Program and would still like to join OhmConnect, we have a great team dedicated to helping folks through that process. If you are referencing a promotional offer, the requirements for each offer vary based on a variety of factors, so we always recommend reaching out to our team if you have questions regarding that. We're sad to see you go, and if you'd like to try signing up again, we'd be happy to assist you with that process. All the best!
Timely alerts AND reminders....as well…
Timely alerts AND reminders....as well as the outcome. Easy way to remember to turn off excess use, save money at the same time.
December 2, 2022
Reply from OhmConnect
Hi Douglas, thank you for this wonderful review! We're happy to hear that you enjoy the reminders you receive and that you find us to be an easy way to remember to use less energy and save money. We truly appreciate you as a member and the hard work you do to save energy!
The fact that I get free watts
December 5, 2022
Reply from OhmConnect
Hi Raul, thank you for this awesome review! We’re happy to hear you enjoy getting Watts and participating in events. We appreciate all the hard work you do to save energy!
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