Oh My Gift - United Kingdom Reviews 

24
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Terrible customer service with meaningless answers - delivery was over 1 month and continual chasing to try an find out what was happening. If you have any sort of expecatations as to when you might r... See more

Rated 1 out of 5 stars

I am still awaiting a response regarding a missing order. I originally had some correspondence but that has since stopped. I will be asking for a full refund!

Company replied

Rated 1 out of 5 stars

Horrible customer service, robotic answers, my questions not answered

Company replied

Company details

  1. Gift Shop

Written by the company

We're Oh My Gift - a husband and wife team determined to help you find that perfect present. We all know that choosing gifts can be difficult, daunting and even downright overwhelming so we've hand-selected some of our all-time faves to put the fun back into gifting again. We offer a range of ready-to-go stunners and presents to personalise for that extra-special gift.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(24)

1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service and delivery

Terrible customer service with meaningless answers - delivery was over 1 month and continual chasing to try an find out what was happening. If you have any sort of expecatations as to when you might recieve anything you buy from this company, look else where.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, robotic answers, my questions not answered

February 24, 2023
Unprompted review
Oh My Gift - United Kingdom logo

Reply from Oh My Gift - United Kingdom

Hi Lulia. We think you maybe have reviewed the wrong company, we are Oh My Gift Ltd in the UK. We don't appear to have you as a customer of ours, so would appreciate you withdrawing your negative review. It has happened before, we think possibly you were trying to review ohmygift.com? With thanks.

Rated 5 out of 5 stars

Wrong company

Last review I pit up was in correct and Ment for ohimygift.com....apologies!!

July 14, 2021
Unprompted review
Oh My Gift - United Kingdom logo

Reply from Oh My Gift - United Kingdom

Literally have no idea who you are! We have never had an order from you, nor would we ever treat a customer like that. I think this must be meant for another company,

Rated 5 out of 5 stars

Excellent company

The mug was a perfect gift for my child. Customer service is very helpful and respond very quickly. I definitely would recommend OMG

September 18, 2019
Unprompted review
Oh My Gift - United Kingdom logo

Reply from Oh My Gift - United Kingdom

Thank you Elena, we're glad you loved the gift!

Rated 5 out of 5 stars

Service above and beyond

I ordered personalized fragile items for shipment to the U.S. Service was prompt and courteous. One item arrived damaged. Response was again prompt and courteous and the matter is being sorted. Top marks in every respect.

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great item

Great item! Arrived quickly and really well packaged. Wouldn't hesitate to buy from again.

January 14, 2019
Unprompted review
Rated 4 out of 5 stars

Really good service

Really good service, when my product hadn’t arrived they were in contact to let me know it was on its way and asked if it had arrived.

October 21, 2018
Unprompted review
Rated 5 out of 5 stars

Can’t rate Chris Herbert highly enough-…

Can’t rate Chris Herbert highly enough- excellent, prompt and helpful customer service and communication. Product received (my dad cushion cover) clear picture, lovely quality cover- so very happy with it. Thank you so much

June 16, 2018
Unprompted review
Rated 5 out of 5 stars

Fast efficient effortless

Fast efficient effortless. This was my first purchase through Oh My Gift and I was pleasantly surprised with how easy the whole process was. Great range of products too. I'll definitely be ordering from them again.

April 28, 2018
Unprompted review
Rated 4 out of 5 stars

Find original gifts here....

Certainly a place to look for unusual gifts. Especially welcome these day for friends who have everything!

I only took one star off simply because there was something I wasn't clear about concerning the "Mapkins" that I bought. Not sure if it were a lack of my understanding or the product information wasn't explicit enough. That said, even though purchased around the very busy Christmas period I received a personal email response from the company explaining things perfectly.

I can't remember exactly the order to delivery time but it was very timely.

My friend loved the originality and quality of the gift and next time round I can order something for her to match.

I'd certainly use them again.

April 13, 2018
Unprompted review
Rated 1 out of 5 stars

Missing order and no correspondence!

I am still awaiting a response regarding a missing order. I originally had some correspondence but that has since stopped. I will be asking for a full refund!

December 24, 2017
Unprompted review
Oh My Gift - United Kingdom logo

Reply from Oh My Gift - United Kingdom

Apologies for your experience. Please contact us via info@ohmygift.co.uk with your order reference so we can resolve this.

Rated 4 out of 5 stars

The gift I ordered arrived on time

The gift I ordered arrived on time. It was personalised and took exactly the number of days stated. The only problem I had was I couldn’t track arrival. I logged in and it said I had no orders so I was concerned and sent an email to ask about it but got no reply. The gift is good quality although a bit smaller than I expected. It didnt say but I perceived it to be bigger. I am still pleased with the product

December 1, 2017
Unprompted review

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