Oh My Greek Ltd Reviews 529

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Every time I’ve ordered from Oh My Greek the service, care and attention has been excellent. After placing my order I realised it may not arrive in time for a gathering we were having in 3 days... See more

Rated 5 out of 5 stars

An excellent company that goes above and beyond to deliver your order. The poor delivery man had to come from London to South Wales and we really appreciated it. The food was all still frozen and in b... See more

Rated 5 out of 5 stars

Took 6 working days to arrive. Great and safe packaging! All products in excellent condition with no defects! A few things missing but as soon as I contacted them about it they issued a full refund. V... See more

Rated 5 out of 5 stars

Delighted to have discovered Oh My Greek! Listing all the favourites we enjoy in Skíathos each Summer & More! I ordered a variety of items for a party and found the customer service, home delivery t... See more

Company details

  1. Supermarket

Information provided by various external sources

Greek food supermarket


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

529 reviews

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Rated 1 out of 5 stars

Rude behavior by owner

I made an order on September 5th. After 10 days without any communication from the store as to when the delivery would be made, even though the website claims a few days of delivery only, I sent a few emails asking when I would receive my order. I received the rudest email I've ever seen in my life. Rude and aggressive. All because I had the "audacity" of asking where my order is. Truly disgusting for anyone dealing with clients to be talking to them like that. Sole reason why to never buy from this store.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Every time I’ve ordered from Oh My Greek the service, care and attention has been excellent.
After placing my order I realised it may not arrive in time for a gathering we were having in 3 days time.
I contacted them (Via Insta) and they managed to deliver everything within a day and a half!
Everything was really well packaged.
Will absolutely continue shopping from Oh My Greek.
Thank you!

September 15, 2022
Rated 3 out of 5 stars

Need Improvements

Positive Feedback:
1. Delivery driver called me to give her instructions as I wasn’t home. And she was really friendly.
2. One of the products (Merenda) was bigger pack than expected.
3. The box was packed nicely and without any damage.

Negative Feedback:
1. Delivery of the products were delayed for 1 week.
2. On the day of the delivery they didn’t provide a time slot when to expect or even if they would be here at that day so I could be home (so I wasn’t).
3. Some of the most important products were missing from the order and they didn’t notify me before the delivery.

September 17, 2022

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