I paid in full for 12 months - $2300.00. I did not receive ANY information on how to proceed when my medication ran out. Customer service has been slow to respond. My patient dashboard has been zero a... See more
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Oh My Meds is a nationwide telehealth company offering low-cost, customized treatment plans designed to fit each patient’s unique health goals and lifestyle. Our platform makes high-quality care more accessible by streamlining the entire process — from online consultation to doorstep delivery — all without the need for insurance or in-person appointments. We’re committed to affordability, simplicity, and patient-first care. By leveraging technology and licensed medical providers, Oh My Meds empowers individuals to take control of their health with personalized solutions that are fast, secure, and discreet.
Contact info
255 S Orange Avenue Suite 104, 32801, Orlando, United States
- support@ohmymeds.com
- ohmymeds.com
Replied to 54% of negative reviews
Typically replies within 1 month
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Very Disorganized
My delivery got delayed twice and no one told me. I only found out after asking support three times.
Not Worth the Wait
The process started off okay but once I paid everything slowed down. It took 10 days just to get a response about shipping.

Reply from Oh My Meds
Where’s My Order?
I placed my order a month ago and still haven’t received anything. Customer service just keeps saying “it’s on the way.

Reply from Oh My Meds
Very Slow Response Times
It took over a week for customer support to reply to my message. By then my meds were already late and no one seemed to care.

Reply from Oh My Meds
Late and Unhelpful
My order shipped nearly two weeks late and every time I messaged support they gave me copy-paste replies. Super frustrating.

Reply from Oh My Meds
Worst Company Ever! SCAM SCAM SCAM
I received my 7.5 dosage yesterday (it came hot). I was not sure how much to put in the syringe and never received a response. I have tried to "chat" with the doctor and emailed them at least 25 times. I was just told that I was not showing as a paid user and I need to complete the checkout again---I already paid it! One simple question - no response.
I changed my mind before any meds were…
I changed my mind before any meds were dispensed. Before Doctor approval. Within 24 hours. They charged me a fee. Approximately 25% of the drug cost. They call this an administrative fee. This isn’t disclosed upfront, but in the depths of their web page. The website is one of the poorest - in terms of openness. Buyer beware.
SCAM
I have been waiting for days now for someone to reply to any one of my NUMEROUS messages. I've been trying to "chat" with my doctor, and nothing is going through. I have been trying to reach out to billing OR even just someone in customer service, and I feel like I have been completely ghosted.
If you use this service, you should know it's likely you are losing your money and you have NO way to contact them because they refuse to give out a phone number.
Better than I expected
The medication is working well and the team is very supportive.
Steady weight loss each week
Down two pounds a week on average with no major side effects.
Absolute scam
Absolute scam. I ordered 2 weeks ago and my medication never arrived
Everything is so simple online
No phone calls or waiting rooms, just fast service and real help.
The process was clear and simple
Nothing was confusing and they kept in touch the whole time.
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