The hair quality is thick and true to length. Initial delivery was very quick, although the exchange process took a little longer than expected. Customer service is really good and very responsive. Th... See more
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Company details
Written by the company
We specialize in crafting top-quality, affordable, comfortable, and stylish wigs. As pioneers in the industry, we're dedicated to delivering the most exquisite wigs tailored just for you. Our team meticulously designs each wig, staying attuned to the latest fashion trends, ensuring enduring elegance and comfort. Our lightweight, natural-feeling wigs make achieving female beauty effortless! Join the Oh My Pretty Hair family today to experience the confidence and beauty you deserve.
Contact info
4636 SW 329th Way, 98023, Federal Way, United States
- +86 16627122868
- service@ohmyprettywig.com
- ohmyprettywig.com
Hasn’t replied to negative reviews
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They send damaged products and won't stand behind them.
If I could give a zero star I would I purchased a wig from ohmypretty wig , it came damaged disarrayed, torn net, raggedy box and missing product, I ask for a return label they refuse they will not stand behind thier product do not purchase from them
THIS IS WHAT THEY SENT BACK:
hello dear , we are terrible sorry for the inconviences
Since we have already covered the shipping costs and substantial customs duties for the initial shipment, we sincerely apologize but we are unable to assume responsibility for any return shipping expenses. The accumulated logistics fees and import taxes involved in international transactions have significantly impacted our operational costs.
We have successfully secured for you our maximum compensation offer - a $15 coupon, This coupon remains valid indefinitely, with no expiration date, and is fully redeemable towards any product in our inventory. As a special gesture of goodwill, you may apply this coupon to future orders while enjoying priority customer support for your next purchase.
code : LP15
. Why would I ever purchase again I dont need your coupon your crooks
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Water Wave 20” Indian Bundles
The hair is absolutely gorgeous and they communicated when they had no stock of what I initially ordered. Love the hair so much is extremely soft and gorgeous!
The quality of the wigs is amazing
The quality of the wigs is amazing. I am more than satisfied!
Good hair
Good hair. Company is excellent in communication. Made sure I received my order. Will buy again
Ordered 4 bundles 5 days ago still have…
Ordered 4 bundles 5 days ago still have yet to get them I ordered in the past two wigs never had a problem got them really fast but this time I can’t even track it and nobody is responding to my emails ..
Love their wigs
Love their wigs. I’ve bought 3 currently. Two afro curly and one body wave. Love them all. I will continue to keep buying from them!
They lie so bad about shipping and…
They lie so bad about shipping and print labels and will hold your stuff 3-5 days before the even drop it off!! All that 3-5 day shipping is a lie I can’t stand companies who do business like this!! And this will be my VERY LAST TIME PURCHASING FROM HERE!!
Hair was really great and came very…
Hair was really great and came very quickly!
My best wig yet.
This wig is so soft. There’s no bad smell. The lace is hd. The wig came perfectly plucked. This wig is really a put on and go wig. It’s great for beginners. If you don’t know how to install wig, this is this wig for you. Their customer support was great and responded immediately and was very helpful with my questions. So don’t walk run as fast as you can and buy this wig. These curls are beautiful.
The best experience ever ordering was…
The best experience ever ordering was smooth and easy. Delivery was a little slow because of the snow but the representative kept me informed on the delivery every step of the way. I love my wig it looks so natural and no shedding.
Took about 8 days and the wait was well…
Took about 8 days and the wait was well worth it I will be ordering again the customer service is good as well they were very patient with me as I got a little frustrated waiting lol my wig was gluessless wig is soft I ordered 18 inch I do feel it’s 16 not 18 but the wig is soft pretty it was already Pre-Cut and came with so many goodies
I order a wig that looked nothing like…
I order a wig that looked nothing like the pics. It looked horrible and now I’m having a hard time returning it.
I give this hair five star its speak…
I give this hair five star its speak volume and true to length i would buy this hair again
The hair quality is thick and true to…
The hair quality is thick and true to length. Initial delivery was very quick, although the exchange process took a little longer than expected. Customer service is really good and very responsive. This is my second wig from them and I’ll definitely be ordering again. Very pleased
Very Patient and understanding with my…
Very Patient and understanding with my exchange , I have purchased over 10 wigs with this company!
Wig arrived on time
Wig arrived on time. Good condition. No smell. Not too much volume. Curls are not too tight or too loose, just right. Very happy.
I love the hair.the quality is top…
I love the hair.the quality is top notch,exactly what i expected
this is my second time ordering from…
this is my second time ordering from ohmypretty wig company and I love the quality of the wigs they are the best ! I've tried other wig companies but I wasn't satisfied until I tried ohmypretty. & their customer service is amazing I'll definitely recommend them to others best wig company hands down with great quality and affordable hair
I’ve ordered one time in the past and…
I’ve ordered one time in the past and had no issues. This second time I purchased a wig on 12/6 today is 12/18 and still have not received my order. I went online to see where they was at with my order and it’s showing “paid not shipped”. I reached out twice yesterday through the chat box and no response. Then I emailed. I’m currently waiting on a reply. If I don’t hear back I will be contacting my credit card company to get my refund and order from where I normally order from and leave this company alone
I’m honestly so happy with my purchase
I’m honestly so happy with my purchase. The hair is exactly what I was hoping for, soft, full, and true to length. The quality is really good and it looks amazing. I’m very, very satisfied and will definitely be buying from them again. Highly recommend!
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