I was initially sceptical about ordering from OIRITALY, considering it's based so far away, but I'm glad I did. The service was incredibly quick, and my watch arrived much faster than I expected. The... See more
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See what reviewers are saying
This is my first order from OIR, and I am totally impressed on all counts. Very well packaged (outer packaging and inner packaging, original box, all fully protected from any possible breakage. Arr... See more
Great customer service. Super responsive and really nice. Watch was a hard to find piece and it arrived in Spain 72 hours after purchasing. Highly recommended. Do try to request a custom offer if avai... See more
Product as described, good price, good quality, well packed. There was a delay caused by Fedex not collecting the package so perhaps they need to speak to thier Fedex account manager, clearly not thie... See more
Company details
Written by the company
OIRITALY è il marketplace di riferimento per l'acquisto di gioielli, bijoux e orologi certificati da garanzia ufficiale. Grazie alla varietà di articoli in OIRITALY puoi trovare l'idea regalo più adatta alle tue esigenze a prezzi sempre vantaggiosi. OIRITALY è lo store di gioiellerie italiane ricche di tradizione, esperienza e professionalità selezionate tra le migliori d'Italia per questo il servizio che offriamo va oltre un semplice negozio di e-commerce.
Contact info
Via Ghebba, 65/I, 30034, Mira, Italy
- +39 041429204
- info@oiritaly.com
- oiritaly.com
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Servizio efficiente e veloce
Servizio efficiente e veloce. Call center gentile e disponible.
March 5, 2023
Very fast delivery
Very fast delivery. Product details as promised and in excellent condition.
February 27, 2023
Excellent experience
Excellent experience, I ordered a watch from outside Italy and it arrived in 3 days.
February 11, 2023
Wonderful service!
Wonderful service!! So delighted to have been able to find the perfect watch for my wife and have it delivered exactly on time. Thank you so much
February 9, 2023
The parcel was delivered very fast and…
The parcel was delivered very fast and in excellent condition. I would recommend OIRITALY for sure.
February 3, 2023
supply in one week from Italy to the Netherlands
buying my new watch at Oiritaly has been a good experience. I was looking in particularly for a Cititizen Eco driver watch that is practically sold out and I found this watch at Oiritaly!
within one week I have received the watch in The Netherlands !
thank you Oiritaly !
January 29, 2023
Great customer service
I did a Google search for a product that was a couple of years old and found Oiritaly. The company shipped my order promptly and I received it in just a few days. I am happy to recommend this company.
February 1, 2023
Unprompted review
always some problem with the order
My fourth purchase and with each order there is a problem.
the bracelet I bought now was supposed to be from Arcadia.
The bracelet does not have any marks, gold samples or brand stamped on it.
December 29, 2022
Reply from OIRITALY
Dear Robert,
thank you for your feedback and for your new order.
We have exchanged several messages in Whatsapp and are we happy to assist you in the post-sale of this order as well.
Before purchasing the bracelet, we sent you real pictures of the item and of the documents that would have accompanied the product. We have also offered you a better price and provided you a promocode of over € 100 to use your special discount.
The package was delivered in a couple of working days with our express shipping, and inside the package you have found not only the watch but also the jewelry store's warranty.
As you can see in the warranty, we confirm that the bracelet Arkano is new and authentic.
The clasp bears the brand engraving and carat.
We regret that you are not satisfied with your purchase and we remind you that you can return the bracelet within 14 days of receipt.
We will be at your disposal both to provide you the instructions for the return and to prove to you that all our products are original, as they come from physical Italian jewelers who are official sellers of the brands sold in our online catalogue.
For any other clarification, please do not hesitate to contact us by email or by phone (you have both phone and Whatsapp numbers available).
At your complete disposal,
OIRITALY Staff
Fantastic service
Fantastic service. Great prices and fast shipping! Will return for more jewelry.
November 9, 2022
Swarovski swan ring
I ordered a Swarovski ring which was absolutely sold out all over the world and besides that, the specific code was totally abolished from Swarovski company, with no intension to put it back for sales. I found it in
(OIRITALY) by chance when I decided to give up looking.
I ordered it online. Shipping was very fast (3 days earlier than expected) with a very careful packaging.
November 11, 2022
Unprompted review
Found a very hard to find watch from…
Found a very hard to find watch from one of their dealers. Shipping with DHL was really fast also and the price was very reasonable. I have bought 5 watches now from OIRITALY and will continue to do so!
September 13, 2022
Comprare orologio Hamilton
I am verry pleased for the support that I have been received in the process of buying a Hamilton watch. The girls from the call center were verry nice and helpfull all the time.
I received the watch in perfect condition.
Verry proffesional services.
September 8, 2022
I do not recommend purchasing from this seller
The seller sent the watch not as described. It was supposed to be new with a complete set of documents.
I received a watch with a defect and incorrect documents.
I sent the watch back and the seller did not refund the return shipping costs.
September 2, 2022
Reply from OIRITALY
Dear Robert,
thank you for your review.
We are really sorry you are not satisfied with your last purchase as you were with the first you did from us.
We sincerely apologized for the inconvenience with the documents and we offered to send you the correct documents at our own expense.
Kindly note that the watch was brand new and in perfect conditions, the defect you are talking about was a noise inside the watchcase when you shook it, which was probably due to the shock absorbers in the case, that are 4. The watch has been carefully checked for three days from the vendor before shipping, and when it left the shop it was in perfect conditions.
In any case, we can always provide technical assistance after purchase.
However, you preferred to proceed with the return and refund, so we have provided a full refund, including the cost of the first shipment.
We are serious and professional sellers, and our goal is our customers' satisfaction. We strive daily to offer pre- and post-sales assistance, and we assure you that we have done our best in the case of your order as well.
For any additional clarification, we are of course available via email, phone and Whatsapp.
Kind regards
OIRITALY Staff
Super satisfied!
September 13, 2022
Very good price for swarovski bracelet…
Very good price for swarovski bracelet I bought.I was worried if the parcel would be delivered on time in my country/Greece.They assure me that they are using express DHL service.THerefore my parcel was delivered after 2 working days.Very professional customer service and they answer your questions after 2 hours
June 29, 2022
Unprompted review
Looked for a Seiko SSC703P1 all over…
Looked for a Seiko SSC703P1 all over google and finally found it here. Had contact with the costumer service by WhatsApp and asked if it was available. Ordered the watch easily through the website and received less than one week delivered to Sweden. Carefully packed and all perfect. Great service.
June 27, 2022
Unprompted review
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