OK Living Reviews 

1,475
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered kitchen 1 st February , all shown in stock and delivered within 9/10 working days . As of now I have received one unit and been told by your company to be patient as they don't know when my... See more

Company replied

Rated 4 out of 5 stars

Produkt pünktlich und in einwandfreiem Zustand zugestellt. Product matching the exact description and seems really robust. The instructions for building are a bit light, mostly when it comes to all t... See more

Company replied

Rated 4 out of 5 stars

Bying process and delivery were OK but assembly was quite long and tiring. 2 advices: 1) choose to be delivered at home because it's too heavy to carry it alone (more, there are 2 packages...... See more

Company replied

Rated 5 out of 5 stars

I purchased the Vicco Table de Bricolage Gris Desk, and I was impressed by how fast the delivery was! The quality exceeded my expectations, feeling sturdy and well-made. The assembly was more c... See more

Company replied


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3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

All reviews

(1,475)

470 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I did appreciate quality of material and delay and inbox care

I ´Ve been born in Creutzwald, but I don’t speak Deutch, I’m sorry for that
My appreciation is discribed below.
Thank’s a lot
Marie Neau

September 5, 2024
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Reply from OK Living

Thank you for your kind feedback, Marie! We're pleased that you're happy with the quality of the material. Best regards, Sabine

Rated 1 out of 5 stars

Delayed Delivery and Lack of Coordination

I still haven’t received one of the parcels. I received 2/3 one week ago, 1/3 last Friday, but I’m still waiting for 3/3. Contacting the delivery service was of no avail. I don’t understand why all three parcels weren’t sent at the same time.”

September 2, 2024
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Reply from OK Living

The dispatch took place at the same time, but the parcel 3/3 got out of control. Please wait another 2 days. The parcel has arrived at the parcel centre. Many apologies for the delay. Best regards, Sabine

Rated 2 out of 5 stars

Every thing is fine but the delivery

Every thing is fine but the delivery!! Stop with DPD

August 19, 2024
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Reply from OK Living

Thank you very much for your feedback! I am pleased that you are satisfied overall. I am sorry that the delivery with DPD is not optimal.
Best regards,
Sabine

Rated 5 out of 5 stars

Great for van conversion

We bought the kitchen units for our van conversion, and are delighted with the quality and cost

August 12, 2024
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Reply from OK Living

Thank you very much for your feedback! We are delighted that you are happy with the quality and price of the kitchen units for your van conversion.

Best regards, Sabine

Rated 1 out of 5 stars

I did not receive my parcel

I did not receive my parcel, the delivery people behaved very badly, it's scandalous. I'm sorry, it's all down to the shop that works with these delivery agencies.

Choose better delivery agencies

June 27, 2024
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Reply from OK Living

Thank you for your feedback. We are truly sorry that you did not receive your parcel and that the delivery staff behaved inappropriately. Your experience is unacceptable and we will use your comments to improve our delivery services. Best regards, Sabine

Rated 5 out of 5 stars

Greate furnitures and services

The furnitures are greate and the service was quick and easy. It's my second order and I'm so pleased to have choise ok living again !

February 26, 2024
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Reply from OK Living

Thank you for your renewed trust in ok living and your positive feedback. We are very pleased to hear that you are satisfied with the furniture and our fast and uncomplicated service. Best regards, Sabine

Rated 5 out of 5 stars

Ordered two units

Ordered two units. First was delivered ok second a few days later was very damaged. Ok living reacted immediately and sent a new unit. Veey pleased with article and reactivity of site. Thank you

January 30, 2024
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Reply from OK Living

Thank you for your understanding and your positive feedback. Your satisfaction is very important to us and we are pleased that you are happy with the item and our service. Best regards, Sabine

Rated 1 out of 5 stars

I received two parcels damaged and…

I received two parcels damaged and kitchen on half for over two weeks and still waiting

July 25, 2023
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Reply from OK Living

We are sincerely sorry to hear this, and we sincerely apologize for the inconvenience and delay this has caused you. Everything must have arrived now. Greetings Sabine

Rated 1 out of 5 stars
OK Living logo

Reply from OK Living

We are sorry to hear that you are dissatisfied with the workmanship and quality. Your opinion is important to us and we apologize for the inconvenience this has caused you. Please contact our customer service so we can better understand your concerns and possibly find a solution. Greetings Sabine

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