It was a pleasure to shop at Oka outlet Bicester.. after enquiring about a product, Lucy immediately sent me photos and information. I then went to the store where all the staff were friendly and help... See more
Company replied
Location
Switch locationOxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestio... See more
Company replied
I have been buying from Oka for over 20 years and the experience has always been First Class. I purchase both full price and also pick up some great pieces at the Bicester Outlet Shop in Bicester Ave... See more
Company replied
Lucy, Emma and Tee were absolutely amazing today. They went above and beyond to help us and we ended up buying 2 stunning arm chairs and lots of armchairs!
Company replied
Company details
Written by the company
Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.
Contact info
Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, United Kingdom
- 01869934638
4.5
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stunning new outlet at the Diamond…
Stunning new outlet at the Diamond Bicester Garden Centre complex - really helpful team!
November 9, 2025
Reply from OKA - Bicester
Dear Kostas,
Thank you for your lovely review. We’re delighted to hear that you enjoyed visiting our new Bicester outlet and that our team made your experience such a positive one. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
We have visited and purchased items…
We have visited and purchased items from the Oka outlet in Bicester on various occasions and highly recommend a visit.
Huge selection of items at greatly reduced prices.
The staff were extremely helpful especially Sarah and Luana who really took time to help and were very knowledgeable re' stock, couriers etc
Will definitely be visiting again
October 21, 2025
Unprompted review
Reply from OKA - Bicester
Dear Michael
Thank you for your wonderful review. We’re delighted that the team at out Bicester outlet store make your visits so enjoyable. It’s wonderful to know their warm, helpful and knowledgeable approach leave such a great impression.
We truly appreciate your kind words and look forward to welcoming you again soon.
Warm regards,
OKA
Great customer service
I found a piece of furniture I fell in love with and the staff were great through the whole purchase and arranging of the delivery. Sarah who served my daughter and I was fabulous
October 24, 2025
Unprompted review
Reply from OKA - Bicester
Dear Ms Young,
Thank you for your wonderful review. We’re so pleased to hear that you found a piece you love and that your experience at our Bicester store was such a positive one from start to finish. It’s lovely to know our team made the process smooth and enjoyable for you.
We truly appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
OKA
Lovely things and super-nice staff!
Really enjoyed my visit to the Bicester outlet store Despite the shop being busy, Sarah was very friendly and helpful and stayed with me while I inspected the rug I liked. I also bought a lovely little marble stand. Very lovely things and a nice customer experience. Thank you, Sarah.
November 1, 2025
Unprompted review
Reply from OKA - Bicester
Thank you for your wonderful review.
We are delighted to hear that your visit to our Bicester Outlet was such a positive experience and Sarah was able to assist you with your selection. We truly appreciate your kind words and hope that you enjoy your purchases.
We hope to welcome you back again soon.
Warm regards,
OKA
Great customer service experience
Such an amazingly helpful, happy team of staff in the Bicester Oka store, I just wish I lived closer!
Wonderful service, much appreciated thank you.
Luana, Sarah, Georgia and Lucy make a great team.
October 28, 2025
Unprompted review
Reply from OKA - Bicester
Dear Customer,
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Bicester store and that the team made your visit so enjoyable. It’s wonderful to know their warm and helpful approach left such a great impression.
We truly appreciate your kind words and hope you’ll visit us again soon.
Kind regards,
OKA
Love love love my wine cabinet
Sarah is just a delight. She brings so much joy and such a positive atmosphere to the whole shop. She is a great advisor and I am so happy with my new wine cabinet.
Georgia was also very lovely and they are both wonderful members to the team at the Bicester store.
October 23, 2025
Unprompted review
Reply from OKA - Bicester
Dear Behnaz,
Thank you for your wonderful review. We are thrilled to hear how happy you are with your new wine cabinet and that your visit to our Bicester store was such a joyful experience. It’s always lovely to know when our team creates a warm and welcoming atmosphere for our customers.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Great new outlet
Great new outlet, would be nice to see samples being sold at Bicester outlet as they were in Didcot (when it was open)
Sarah really helpful
October 22, 2025
Unprompted review
Reply from OKA - Bicester
Dear Mel,
Thank you for your review and for sharing your feedback. We are delighted to hear that you enjoyed your visit to our new Bicester outlet and that you were well looked after by our team. We also appreciate your suggestion regarding samples, which has been noted and shared with the relevant team for consideration.
We hope to welcome you back again soon.
Kind regards,
OKA
Recent Purchases
Found this gem of a store in Bicester !!, We picked up some really beautiful, unique items at great prices. Huge thanks to the team at Bicester for making our shopping experience so enjoyable — and a special shout-out to Georgia for your patience and help with our purchases!
October 19, 2025
Unprompted review
Reply from OKA - Bicester
Dear Rachel,
Thank you for sharing such a wonderful review. We are delighted to hear that you enjoyed your visit to our Bicester store and that you found some special pieces to take home. It’s lovely to know our team helped make your experience so enjoyable, and we truly appreciate your kind words.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Great experience in a beautiful store
Great experience in a beautiful store . Sarah and Georgia went above and beyond to help us choose a really pretty little sofa and some gorgeous cushions. Will definitely be back!
October 18, 2025
Unprompted review
Reply from OKA - Bicester
Dear Customer,
Thank you for sharing such a lovely review. We are delighted to hear that you enjoyed your time in our Bicester store and that our team delivered the attentive service we strive for. We hope your new pieces bring joy to your home, and we look forward to welcoming you back again soon.
Kind regards,
OKA
We visited Biscester outlet store…
We visited Biscester outlet store yesterday and found a fabulous corner sofa which seems flawless. Sarah was so helpful and had some great suggestions. We ended up walking away with a rug and ottoman also. Sarah also helped us find a man with a van. A big shout out to all the staff at the Biscester Oka outlet, they could not have been more helpful. Really happy with our purchases and looking forward to delivery.
October 14, 2025
Unprompted review
Reply from OKA - Bicester
Dear Tina,
Thank you for your lovely review. We are delighted to hear that your visit to our Bicester outlet store was such a great experience and that our team provided the helpful service we strive to deliver. It’s wonderful to know you found the perfect pieces for your home, and we hope you enjoy them for years to come.
Kind regards,
OKA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.