OK Alone Reviews 12

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

OK Alone is a leading provider of innovative, app-based lone worker safety solutions designed to protect individuals working in isolated or remote environments. Founded with a mission to enhance worker safety, OK Alone empowers businesses across every industry to monitor and ensure the well-being of their lone employees through real-time location sharing, automated check-ins, and emergency alerts. Protect, locate and monitor your lone workers in one platform that can integrate directly with existing HR and workforce management systems. Backed by a 24/7 Safety Monitoring Center, your team can get immediate emergency help whenever they need it.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, user friendly

February 6, 2026
OK Alone logo

Reply from OK Alone

Really glad you’re finding OK Alone easy to use and user-friendly! We appreciate you taking the time to share it.

Kind regards,
The OK Alone Team

Rated 5 out of 5 stars

Quick troubleshooter

He walked me through the process of figuring out why my pin was not working very patiently with me but was concise.

February 3, 2026
OK Alone logo

Reply from OK Alone

Hi Nancy,

Thanks for the lovely feedback! We’re really glad we could help get things sorted quickly. It’s great to hear the support was patient and to the point.

If anything else comes up, just give us a shout and we’ll be happy to help.

If you ever need a hand with anything else in OK Alone, just reach out and we’ll be happy to help.

The OK Alone Team

Rated 5 out of 5 stars

Easy to use ap and monitoring

Easy to use ap and monitoring, the ability to have various reports is excellent for MI reporting.

November 25, 2025
OK Alone logo

Reply from OK Alone

Hi Robert,

Thank you so much for your fantastic feedback!

We’re delighted to hear that you find the app easy to use and that the monitoring and reporting features are meeting your needs. Providing clear and useful MI reporting is something we’re passionate about, so it’s great to know it’s making a difference for you.

If you ever have suggestions or need support, we’re always here to help! Thanks again for choosing OK Alone.

Rated 5 out of 5 stars

Amazing product with amazing customer service

The customer service was amazing and answered all my questions promptly. Super easy to use and Helps track safety for isolated workers with amazing notification services if employee doesnt report on time.

November 17, 2025
OK Alone logo

Reply from OK Alone

Hi Jessica,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you find OK Alone easy to use and that our customer service team was able to support you promptly. Keeping lone and isolated workers safe is at the heart of what we do, and it’s great to know the notification features are making a real difference for your team. If you ever need any further assistance or have suggestions, we’re always here to help. Thanks again for choosing OK Alone!

Rated 3 out of 5 stars

As someone searching for the right…

As someone searching for the right option all I wanted was a price quote for the complete service and all I got was how much per worker. I didn’t like the fact that as a small
Company we had to provide our own monitors used to contact emergency people. If some pressed the help
Button to me they need help. The middleman-ourselves-should not have to be involved as we don’t have the resources for that which made it unattractive for us to pursue any further

September 25, 2025
OK Alone logo

Reply from OK Alone

Hi Chris ,

Thanks for taking the time to leave some feedback. We do offer a Safety Monitoring Centre where alarms can be directed to instead of handled by internal monitors. Apologies if this option wasn't clear when you enquired. If you would like some information on the Safety Monitoring Centre can you please provide contact details to customer.services@ok-alone.com.

Thank you,

The OK Alone Team

Rated 5 out of 5 stars

Great option for lone working!

This app lets our employees use their work phones (already provided by our company) as lone working devices. The app can send alerts to any phone number or email if a worker fails to check in. We found it very adjustable and it was able to work well with existing processes. Our employees appreciated the extra layer of security it provided.

August 15, 2025
OK Alone logo

Reply from OK Alone

Thanks so much for sharing this, Catherine!

We’re really glad to hear that OK Alone has fit in smoothly with your existing processes and that your team feels that extra layer of security. It’s great to know the app is helping your employees stay safe while keeping things simple for everyone.

The OK Alone Team

Rated 5 out of 5 stars

Reliable, Simple, and Gives Me Peace of Mind

I’ve been using the Ok alone app regularly for my job, and I genuinely can’t imagine working without it now. As someone who often works solo or in isolated situations, safety is a real concern — and Okalone has given me that extra layer of reassurance I didn’t know I needed.

The app is very easy to use, even when I’m in a rush. It doesn’t drain my battery or flood me with notifications, but it’s always working in the background, ready if something goes wrong. I like that I can set timers and check in with just a tap. The emergency alerts and GPS tracking are clear, fast, and accurate, which gives both me and my employer peace of mind.

Support has been helpful the couple of times I’ve had questions, and it’s obvious the team behind the app actually cares about worker safety. Highly recommend to anyone working alone, in the field, or even just commuting at odd hours. A solid 5 stars from me — simple, effective, and it just works.

July 29, 2025
OK Alone logo

Reply from OK Alone

Hi Syed,

Thank you so much for the fantastic review and 5 stars! We're really glad to hear that OK Alone gives you peace of mind and fits seamlessly into your work routine. It’s great to know the app and our support team have made a positive difference.

We truly appreciate your recommendation and are proud to support people like you who work alone.

Stay safe,
The OK Alone Team

Rated 5 out of 5 stars

Great Customer Service, Valuable Investment in Safety

The customer service has been amazing! Scott has been great to work with. He has taken the time to understand our company and our safety outcomes. Support has been very hands on, from demo, to set up, and customization.

Partnering with OKAlone has increased our confidence in our safety program. The OKAlone app is very easy for our lone workers to use and for our monitors to manage. Our lone workers feel more supported when working in remote areas and our monitors have more confidence in the safety process as a whole. This implementation has really dialed up our safety and it has proven to be a valuable investment in protecting our people.

July 11, 2025
Unprompted review
OK Alone logo

Reply from OK Alone

Thank you for the fantastic review! We're glad to hear Scott and our team made the setup smooth and that OK Alone is adding real value to your safety program. It's great to know your lone workers feel more supported. We appreciate your trust in us!

-The OK Alone Team

Rated 5 out of 5 stars
OK Alone logo

Reply from OK Alone

Hi Kenneth. Thank you for your kind review! We're thrilled to hear you find the OK Alone app simple to use. If you have any further feedback or questions, feel free to let us know.

Kind regards,
OK Alone

Rated 5 out of 5 stars

Excellent app!

User friendly and works well! I like the options.

May 30, 2025
OK Alone logo

Reply from OK Alone

Hi Sophia. We really appreciate your positive review! It's great to know you find the app user-friendly and enjoy the options. If there's anything else we can assist with, don’t hesitate to reach out!

Kind regards,
OK Alone

Rated 5 out of 5 stars

Great Service

Was politely and very promptly answered, no issues. Great customer service.

May 28, 2025
OK Alone logo

Reply from OK Alone

Hi James. Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our customer service team. If you need any more assistance, we're here to help!

Kind regards,
OK Alone

Rated 5 out of 5 stars

OK Alone Ticked my Boxes

I recently evaluated OK Alone as a Lone Worker Device and it appears to work well. I am working towards onboarding this service into our company to protect my night staff.

May 28, 2025
OK Alone logo

Reply from OK Alone

Hi Gary. Thank you for your fantastic review! We’re thrilled to hear you’re impressed with OK Alone! As you move through the next steps, feel free to get in touch with our team anytime for support!

Kind regards,
OK Alone

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look