OKayks 

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Rated 5 out of 5 stars

I ordered two gluten free cakes, it was easy to order, the delivery was on time. The cakes were really well packaged and delicious. The Funfetti is the perfect cake for a birthday party (sugar rush in... See more

Company replied

Rated 3 out of 5 stars

Never received the cake. Even though date of delivery was for 30th April. Even followed up with people at both okayks and the courier. Now apparently the cake will be delivered tomorrow by which t... See more

Company replied

Rated 5 out of 5 stars

I got the cake as a birthday gift from my friends and the taste was divine ❤️. I honestly never tasted a vegan chocolate cake that was so moist. The only feedback that I would have is that the cak... See more

Company replied

Rated 5 out of 5 stars

Great cake, great delivery and presentation. The cake arrived as announced and I could even track the delivery truck once approaching its destination. Small details in the box, adding a personal tou... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

Vegan, Glutenvrije en Suikervrije taarten. Voor 23:59 besteld, morgen in huis! Nu ook op zaterdag. Alle taarten worden bereid in een van de twee bakkerijen die gespecialiseerd zijn in glutenvrije, suikervrije en vegan taarten. Zodra jouw bestelling binnenkomt gaan wij meteen voor je aan de slag. Jouw gekozen taart wordt goed verpakt (vrij van kruisbesmetting) en gekoeld meegegeven aan de bezorger. Deze staat de volgende dag bij jou voor de deur. Smullen maar!


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Rated 5 out of 5 stars

Cakes for all tastes made my party a gluten free success!

I ordered two gluten free cakes, it was easy to order, the delivery was on time. The cakes were really well packaged and delicious. The Funfetti is the perfect cake for a birthday party (sugar rush included!) and the Triple Chocolate is the perfect cake for the foodie audience - full of flavour, just the right sweetness.

August 30, 2022
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Reply from OKayks

Glad to hear you enjoyed the cakes! Thank you for this beautiful review! 🤩

Rated 5 out of 5 stars

vegan red velvet

Lekkerste vegan red velvet wie er is, luchtig en helemaal niet machtig!!!

August 26, 2022
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Reply from OKayks

Dankjewel voor deze mooie review! 🤩 Blij te horen dat t heeft gesmaakt!

Rated 1 out of 5 stars

The cake was not delivered

The cake was not delivered eventhough
we got a message saying it was. One day later we found out that it was dropped off on the street 400 meters further. A person found it on the street and dropped it off as it had our address. The cake was melted and broken into 20 pieces.

Now problems can occur but the issue is that you can reach no one so im currently stuck in a situation that I'm throwing a party without cake.

Don't recommend ordering here simply because the delivery is a nightmare.

August 6, 2022
Unprompted review
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Reply from OKayks

Very sorry about the delivery process this is below standards. We've refunded you as we value customer experience very highly and put in a complaint with the delivery company.

Rated 5 out of 5 stars

A wonderful gift!

It was very well packaged, quickly delivered and a delicious gift!!

July 22, 2022
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Reply from OKayks

Thank you so much for this beautiful review, very glad you enjoyed your gift!

Rated 5 out of 5 stars

I got the cake as a birthday gift from…

I got the cake as a birthday gift from my friends and the taste was divine ❤️. I honestly never tasted a vegan chocolate cake that was so moist.

The only feedback that I would have is that the cake was delivered ‘broken’ and you good see it was thrown during delivery but the flavor made up for it and I would order again!

July 19, 2022
Unprompted review
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Reply from OKayks

Thank you so much for this review, very glad you enjoyed your gift! I will discuss with our delivery partner to ensure a better delivery, thanks for the feedback.

Rated 1 out of 5 stars

Never again

What a disaster. The cake arrived a day late, late at night and the delivery guy woke everyone in the house by ringing the doorbell non-stop until we answered. The cake itself was completely thawed out, not frozen as claimed and had leaked all over the box. It went straight in the bin. I’ll never use this company again and I suggest you do the same.

June 30, 2022
Unprompted review
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Reply from OKayks

Very sorry about your experience, we filed a complaint with our delivery partner and refunded you for your purchase.

Rated 1 out of 5 stars

I ordered the cake as a birthday…

I ordered the cake as a birthday surprise, the cake was not delivered when requested. During the whole day I was out 5 mins. They said they tried to deliver it but no one was home. They could have left it with the neighbors (we have many neighbors) or call me (I entered my phone when placing the order). I have sent an email to them but they have not replied and there is no phone to contact them

June 22, 2022
Unprompted review
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Reply from OKayks

Again, very sorry about your experience. We have filed a complaint with the delivery partner, and offered you a refund as we value customer experience very highly.

Rated 5 out of 5 stars

Sojavrije, super lekker!

I ordered the Red Velvet cake as it was soya free and I have a colleague who is allergic. It was absolutely delicious! Far better that the regular cakes that we had. I will certainly order again.
Top marks to OKayks!

June 7, 2022
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Reply from OKayks

Thank you for this amazing review, this made our day! 🥰

Rated 5 out of 5 stars

Fabulous cake

Its amazing..This Chocobomb is one of the tastiest cakes i ever have had till date.. nicely and delicately baked.insanely satisfying

May 19, 2022
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Reply from OKayks

Thank you soo much for this review, this means the world to us 🤩

Rated 3 out of 5 stars

Refunded for delay in delivery

Never received the cake. Even though date of delivery was for 30th April. Even followed up with people at both okayks and the courier. Now apparently the cake will be delivered tomorrow by which time it will be 3 days old and will not be fresh.

Received refund after delay in delivery. Need to improve delivery timelines and agreement with delivery partner to avoid such situations in the future.

However, thank you for the refund.

May 1, 2022
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Reply from OKayks

Again deeply sorry for the situation, we always do our best to keep our customers happy. Since we did not succeed this time, we have refunded the purchase price.

Rated 1 out of 5 stars

My friend didn't receive her cake…

My friend didn't receive her cake sadly, despite living next to an array of neighbours that could have taken it for her if she wasn't at home. It was meant to be a surprise, but didn't work out.

April 3, 2022
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Reply from OKayks

Very unfortunate! Could you email us (contact@okayks.com) with the order number this is concerning? We regard customer satisfaction very highly and would like to offer a solution.

Rated 4 out of 5 stars

Bought the dairy-free gluten-free…

Bought the dairy-free gluten-free chocolate cake for my sister. She really enjoyed it! However they delivered at 10.30pm. A little late but I guess there’s always time for cake? Haha. Thank you

March 4, 2022
Unprompted review
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Reply from OKayks

Haha glad your sister enjoyed it! Thank you for the review ☺️

Rated 5 out of 5 stars

Great cake, great delivery

Great cake, great delivery! I ordered the cake as a birthday gift for someone, and they loved it! I'm happy with my experience.

March 4, 2022
OKayks logo

Reply from OKayks

Thank you for the review! It means a lot to us 🥰

Rated 5 out of 5 stars

Wonderful

Wonderful, delivered very swiftly and was delicious. Thank you guys!

February 14, 2022
Unprompted review
OKayks logo

Reply from OKayks

Thank you for the review! Glad to hear you enjoyed it ☺️

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