Whilst these glasses look sleek and are lightweight, unfortunately I cannot recommend them. I bought them 13/06/2026 and within 3 months the frame had snapped and the plastic has melted causing additi... See more
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Very nice design, ultra light frames and quite functional lenses, but very poor quality of hinges and screws- they break easily, very soon, even when handled very carefully. And they cannot be repaire... See more
Company replied
I have bought several glasses, both in-store and online, they fit really well, good price, highly recommended. If you have any problem, they are very fast and efficient, providing a solution that meet... See more
When ordering, my email address was misspelled by the autocorrection. Unfortunately, I only noticed this when the shipment was already on its way back to Okkia. I had several contact with the service... See more
Company details
Written by the company
OKKIA nasce nel 2013, dall’integrazione di un’importante agenzia di rappresentanza e un’azienda leader nel canale retail del settore gift & design. La nostra mission è creare bellezza accessibile (Design & Right Price): gli occhiali OKKIA, ispirati dai luoghi, dai viaggi, dalle persone e dai loro desideri sono ideati per adattarsi con facilità a tutte le tipologie di viso con estremo confort, grazie all’uso di materiali soft touch . Re-interpretiamo con nuove soluzioni tecniche e nuovi stili di colorazione modelli nati nel passato, indossati nella storia da personaggi creativi e spiriti liberi. La passione per il nostro lavoro e l’instancabile ricerca e voglia di fare cose belle ci ha condotto a OKKIA, un marchio che si contraddistingue per semplicità delle linee, bellezza e accessibilità del prodotto.
Contact info
Viale Vittorio Veneto 60, 59100, Prato, Italy
- okkia.it
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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super service anche in Olanda
I ordered new glasses from the Netherlands. I ordered them on Friday and got three pefect pairs on Monday. Super italian quality and superservice as usual. Grazie mille dai Paesi Bassi
Quality and customer service
I bought I pair of their Johnny reading glasses from Rome airport in June 2022 and this afternoon (28/09/22) they disintegrated in my hands as I was opening them, the arm came away from the hinge. I contacted Okkia who said that they couldn’t deal with the issue and I’d have to take them back from where I bought them! They offered 20% discount off a new pair 😐 As if I’m going to go to Rome airport to exchange them! They look fantastic and are super trendy but I’m so disappointed with the quality and customer service.

Reply from OKKIA
Big Cat Eye
Montatura super fashion, comoda e ultraleggera nonostante le dimensioni. Spedizione rapida
Easy to order but no visibility on…
Easy to order but no visibility on tracking of the purchase so far.
The glasses are superb and getting lots…
The glasses are superb and getting lots of compliments. Thank you.
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