Oldfield's Embroidery & Print Reviews 191

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We use Oldfields as they are local but always surprised how much national corperate stuff they are doing. Simon always manages to fit in our stuff with great attention and service. Banners Printing Ve... See more

Rated 5 out of 5 stars

At Oldfields the staff are very helpful and have a huge range of quality workwear/uniform options to suit all sizes and colour ranges. The staff knew what we wanted and didnt disappoint. The work wea... See more

Rated 5 out of 5 stars

I simply cannot praise the service from Simon at Oldfields highly enough. On Wednesday afternoon, I asked what I suspected was impossible - a single custom printed T shirt that I could collect the fol... See more

Rated 5 out of 5 stars

Absolutely brilliant service, can’t recommend highly enough. I needed some emergency printing done, really didn’t think I was going to manage to get it done and Simon was amazing. Within a couple of h... See more

Company details

  1. Printed Clothing Store
  2. Prints and Signs Store
  3. Promotional Item Store
  4. Safety and Work Wear Store

Information provided by various external sources

Professionals in the workwear and uniform sector, offering a huge range of quality garments embroidered or printed with your company branding. In-house print includes wide format solvent printing for banners, stickers, signage and vehicle graphics and our digital print ranges from flyers to business cards and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Work polo shirts

I had 25 polo shirts embroidered for the firm I work for. The team at Oldfield's were prompt to respond to my questions and I was very pleased with the final product. Well priced. Would recommend.

August 22, 2022
Rated 5 out of 5 stars

Amazing !!!!

Fantastic service! My van has been sign written and clothing ordered . All completed very quickly and fantastic service and finish to the clothes and van . Thank you 😊
Conor ( Dears Decorating )

July 28, 2022
Rated 1 out of 5 stars

Didn’t meet our easy deadline although…

Didn’t meet our easy deadline although we were promised poorest communication I’ve ever experienced ! we didn’t have garments for our opening night. Even worse they still charged us nearly £200 costs for not supplying a single thing after I’d cancelled the order for not completing any of the contact in time
My advice is don’t pay these people in advance like I did . The response below from this company is exactly what I’d expected. Steer clear is my advice . Rude arrogant and misleading

July 23, 2022
Oldfield's Embroidery & Print logo

Reply from Oldfield's Embroidery & Print

Sad to see this review of lies....

Greg from Dirty Dog Dorset was incredibly rude to our female staff and has a deeply misogynistic attitude which is not welcome here.

The "deadline" was changed and only imposed by email at 19:28 on Friday night, we were working at a festival event as he was well aware and unable to respond to these last minute demands for a supposed launch.

Monday morning we were greeted with threats of legal action as we hadn't instantly replied to his demands - his emails were rude, we spoke on the phone and he was equally rude and unreasonable.

We did not charge him £200 costs, in fact we allowed him to cancel a custom order on which we had been working for some days and had ordered the stock in specially. He was refunded immediately.

As for payment in advance - I wonder if he allows people to eat his food before paying??

Rated 1 out of 5 stars

Very disappointed in this company and quality of product

Very disappointed in this company. The t-shirts I received were not the ones that were shown to me and that I ordered, and the embroidery was terrible with it being bunched and puckered and not lying flat. Altogether very poor quality and I will not be using them again.

June 14, 2022
Oldfield's Embroidery & Print logo

Reply from Oldfield's Embroidery & Print

We have been unable to contact the customer about this - they were delighted when they left the premises with the garments and have not contacted us to raise any issues.

Puckering is quite normal with embroidery post washing and can require a quick press with an iron to remove but is not a defect in production.

Rated 5 out of 5 stars

Great quality print and uniform clothing

At Oldfields the staff are very helpful and have a huge range of quality workwear/uniform options to suit all sizes and colour ranges.
The staff knew what we wanted and didnt disappoint. The work wear we ordered fits everyone perfectly and is comfortable and excellent quality. The print and colours are exactly as they promised. We are really happy with our business purchase,Thank you

June 7, 2022
Rated 2 out of 5 stars

Used oldfields for some polo shirts

Used oldfields for some polo shirts, the whole process was lengthy. After waiting weeks I was over getting the shirts in the first place after some time I was contacted again so I honoured the order after designing an emblem etc. The shirts were of good quality and fitted well however one shirt had stitching errors, I was fobbed off with a 5 pound discount voucher for future purchases. Unfortunately that is worth nothing without adding extra money and after the rigmarole of getting the shirts done I won't be back. Shopped local rather than online but the services received didn't relate to a personal experience.

May 26, 2022
Oldfield's Embroidery & Print logo

Reply from Oldfield's Embroidery & Print

A disappointing and somewhat factually devoid review....

1) The delay was due to GLOBAL stock issues, Mr Elsworth was kept informed of this and chose to wait.

We dispute the alleged error on one shirt, however Mr Elsworth asked for a discount in view of his opinion and was given one!

We always strive to give excellent product and service and the more than one hundred other 5* reviews reflect this - sadly you cannot please some people regardless, we hope he enjoys his online shopping experience in the future.

Rated 5 out of 5 stars

I was so happy

I was so happy - my order was pushed forward & I was able to collect before Easter. So helpful & friendly . I will certainly use this service again & recommend to others.

April 25, 2022
Rated 5 out of 5 stars

Fantastic company with phenomenal service!

I simply cannot praise the service from Simon at Oldfields highly enough. On Wednesday afternoon, I asked what I suspected was impossible - a single custom printed T shirt that I could collect the following lunchtime at a sensible price. The shirt was duly ready for me at noon the following day, perfectly printed. Oldfields delivered when it seemed no-one else could or would. Top draw customer service and fantastic communication on all levels.

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, excellent prices second to none! The very best quality clothing and embroidery Cannot recommend highly enough!

April 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look