Oldfield's Embroidery & Print Reviews 191

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We use Oldfields as they are local but always surprised how much national corperate stuff they are doing. Simon always manages to fit in our stuff with great attention and service. Banners Printing Ve... See more

Rated 5 out of 5 stars

At Oldfields the staff are very helpful and have a huge range of quality workwear/uniform options to suit all sizes and colour ranges. The staff knew what we wanted and didnt disappoint. The work wea... See more

Rated 5 out of 5 stars

I simply cannot praise the service from Simon at Oldfields highly enough. On Wednesday afternoon, I asked what I suspected was impossible - a single custom printed T shirt that I could collect the fol... See more

Rated 5 out of 5 stars

Absolutely brilliant service, can’t recommend highly enough. I needed some emergency printing done, really didn’t think I was going to manage to get it done and Simon was amazing. Within a couple of h... See more

Company details

  1. Printed Clothing Store
  2. Prints and Signs Store
  3. Promotional Item Store
  4. Safety and Work Wear Store

Information provided by various external sources

Professionals in the workwear and uniform sector, offering a huge range of quality garments embroidered or printed with your company branding. In-house print includes wide format solvent printing for banners, stickers, signage and vehicle graphics and our digital print ranges from flyers to business cards and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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Rated 5 out of 5 stars

Perfect uniform

Perfect uniform,much cheaper here than elsewhere and quality is superb. I already know that it is going to wash much better than other brands we have bought elsewhere. 100% recommend!

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

We have recently used this company and…

We have recently used this company and we are very impressed with the quality of work and excellent service. I have no hesitation referring to this small and exciting company and look forward to working with them in the future.
Cllr.Martin Jones
Sturminster Newton

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing work

I wouldn’t use anybody else for my printing and embroidery needs! Always amazing work, would highly recommend!

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Very helpful and friendly and turned our orders around extremely quickly. We would thoroughly recommend them!

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

First class team, excellent service. Highly recommended.

The team at Oldfield have been first class with the 3 orders we've placed.

1. Workwear for my drivers - ordered and delivered extremely quick - like 3 days!

2. Sponsored football kit for school team - not always the easiest project but found a solution to keep everybody happy and they won the tournament too!

3. Vehicle livery - we've had 2 vans done, bearing in mind our vans are busy on the roads everyday Simon was very accommodating and got the last one done later in the afternoon / evening to work around our schedules.

It's great to have Oldfield's Embroidery and Print right on our doorstep, thank you!!

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality and reliability over…

Excellent quality and reliability over several years supplying me. New designs handled carefully as I require a high attention to detail- with very minimal tolerance owing to the nature of the product. Always a friendly service. Recommended.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Friendly and reliable service. Really quick and easy to order desired items. Have a great choice of products to choose from. The quality of the embroidery is excellent and reasonably priced. Would definitely recommend and wouldn't use anyone else but Oldfield's.

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, popped in there10 mins before closing time on a Tuesday, Simon took the time to help, placed an order there and then for work wear, it was all done and ready for collection on the Friday. All good fit, embroidery work very good. Pleasure to do business with.

April 13, 2020
Unprompted review
Rated 3 out of 5 stars

Disappointed with customer service

Disappointed with customer service - I asked for a quote for my tees and no mention was made of any delivery charge - when I received the invoice, there was a delivery charge of £9.99 plus VAT for 4 tee shirts. In these uncertain times, I asked to cancel my order at this stage because the postage charge seemed excessive, but sadly, Simon told me my tees had already been embroidered. I asked if there was anything to be done with the delivery charge and after my third email about this subject, (with no reply to the first two) Simon told me, "unfortunately the postage charge is unavoidable considering the current climate." When I received my parcel the second class postage charge was £4.00 on the 20p plastic envelope my tees were enclosed in. I am delighted with the quality of the shirts and the embroidery but I am disappointed with the customer service, and in future I won't be using this company. There is a wide choice of companies who offer this service, I like to shop locally and as you will see from all my other reviews of companies, customer service is a critical concern when I make my choice of who to buy from.

Reply to Simon, I don’t like to slander anyone, I just want to be fair and I asked you if you were passing here. I never, at any time, did I suggest a special journey. You can say what you like to this, but all I know is Trust Pilot is a tool to record customers’ experiences and I am disappointed with your customer service and the way you are twisting our email conversations.

March 23, 2020
Unprompted review
Oldfield's Embroidery & Print logo

Reply from Oldfield's Embroidery & Print

Sadly Celia placed an order which is as with all orders custom made, once we had made it she changed her mind but we were unable to cancel the order as production had finished. The 3* review is simply backlash from someone who had to pay for their goods....hardly poor customer service.

EDITED TO ADD: Celia is persistent in her rather slanderous tone, what she is forgetting is that these emails she was sending were late in the evening and got replied to out of business hours, she is also forgetting postage and packing charges are more than just the postal cost, what about the time and cost for taking the package to the post office??? She also omits the part when she asked me to deliver them in person to Devon, a 100mile drive each way!

We have been more than fair in our dealing with this and it was undertaken by both directors in a polite and courteous manner. Sadly some people are never happy,

Rated 5 out of 5 stars

Excellent

Excellent, friendly service and wide range of products of good quality. Stickers, business cards, tee shirts, soft shells, you name it they can do it, and usually fast when you need it!

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! I had a Spaniels Rock hoodie. Lovely and soft with great embroidery. High quality value for money. I have just ordered another one!

November 20, 2017
Unprompted review

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