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Rated 5 out of 5 stars

Product listed was in stock, best price I found on the net. Free shipping and very fast delivery 2-3 days, not longer. Straight forward order and accepted PayPal which works for me. Item was as advert... See more

Company replied

Rated 5 out of 5 stars

We have ordered COVID masks from Old South Trading during the last three years, and their customer service is excellent. They have high quality products; they ship quickly; they are quick to reply to... See more

Company replied

Rated 5 out of 5 stars

Needed good needles & syringes for B12 injections. Local pharmacy rarely had size I was looking for, so I decided to look for quality & quantity at a reasonable price. Old South Trade had exactly what... See more

Company replied

Rated 5 out of 5 stars

Ordered on a Thursday and received the following Wednesday. Although 6 days is little excessive to me, maybe not to you, shipping is free! Items came well packaged and exactly as described. I shopped... See more

Company replied

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4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

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Rated 5 out of 5 stars

New customer

Everything was completed on time.Great service.

January 3, 2023
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Very responsive,fast delivery

Very responsive,fast delivery, easy to use website.thanks again.

December 29, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

My go to company

Good product, good prices and fast shipping

December 16, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Classy Company

I love Old South. Best customer service, family feel/owned and has the top quality medical items I need that I couldn’t find anywhere else. Quality company!

December 23, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

They had the product I needed

They had the product I needed.
Shipping is fast.
Simply a good company.

December 19, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Everything was Great!

December 15, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Got exactly what I needed…

Got exactly what I needed in just a few days. Perfect!

December 6, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

medical Supply

quick response and turn around

December 13, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Fast professional service.

Great,fast service. Lost cost products. Awesome sales experience.

December 8, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

This is the shop your looking for!

Ordered on a Thursday and received the following Wednesday. Although 6 days is little excessive to me, maybe not to you, shipping is free! Items came well packaged and exactly as described. I shopped around and Old South has what your looking for at the best price possible! Relax and shop

November 30, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 1 out of 5 stars

Buyer beware…

Instead of sending me the box of 50 kn95 masks I ordered, they sent me a cheap box of $8 face masks and charged me over $40 thinking I wouldn't notice. When I emailed they ignored me until I filed a dispute with PayPal. I gave them the option to send me the correct product but they refunded me instead (thanks!) which further leads me to believe though that they do not actually have the product they advertised.

November 22, 2022
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Reply from oldsouthtrade.com

We are so sorry you were shipped the wrong product. We were overwhelmed packing orders for the holiday season and Black Friday, however, we were happy to assist you and make this right. We have millions of KN95's and have been shipping them to hospital systems, major corporations, government agencies, and businesses across the country since the pandemic started. We are also an Amazon seller. Amazon goes to great lengths to ensure sellers are pre-qualified and monitor standards and ensure genuine items are being sold by trustworthy and reliable sellers. The required criteria for the vetting and approval processes are comprehensive and detailed. We have a 4.7 (out of 5) overall Seller rating on Amazon and Trustpilot (website orders) and work hard to take care of our customers and do the right thing whenever we make an error. We can assure you this was an honest mistake and would have assisted you if you had given us the chance to do so. You reached out to us after hours and we responded to your email the following morning and asked you to provide us with your order number. You did not provide this information in the initial email you sent and we have to have this information to look at your order. We have hundreds of thousands of customers and wanted to make sure we refunded or sent a replacement to you. You filed a dispute with Paypal before you emailed us your order number. You replied to our email with your order number after hours and we responded to you the following morning when our business reopened, and let you know we had initiated your refund. We would have gladly sent you a replacement, however, we had to refund you because of the dispute you filed. We have deadlines with Paypal and have to remain in good standing with them and this was our only option. The issue was resolved within 36 hours of you reaching out and we did our best to assist you. Can you please let us know how we can make this right? Clearly, customer service is extremely important to us, given our seller ratings across all platforms. We appreciate you!
Thanks,
Old South Trading

Rated 5 out of 5 stars

It was very easy using your website and…

It was very easy using your website and they have a great selection of quality products at affordable prices.

November 27, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Good product

Good product, great prices, free shipping!

November 25, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

A great product that is durable and…

A great product that is durable and used daily, shipped faster than I expected considering the holiday. Definitely buying again!

November 26, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Love your easy to use website and your pricing.

Old South made it so easy to find the right product on the first search I did.

I literally spent hours on Amazon's website and never did find what I needed. I had to review every description because Amazon brings up every syinge size, not just the size I searched for. Then I found out that the syringes were for laboratory use only, not sterile, or the wrong size. What a pain!

Old South Trade's website was easy to set up delivery, they had great pricing, and I had my syringes in three days.

Well done, Old South. You have a customer for life! Thank you.

November 21, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Speedy service

Speedy service, accurate web description.

November 26, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 2 out of 5 stars

The reason I have always ordered masks…

The reason I have always ordered masks from you is because they were looser in the ear straps. These best masks you sold that had looser ear loops was HENGHAO N95 Protective. However I didn’t realize your Moway masks I just purchased and received are only 95 protective rather than the KN95 protection of HENGHAO KN95 masks I prefer.
Unfortunately the ear loops of Moway are to tight and uncomfortable. Also I am afraid because the Moway masks are only 95 masks they won’t protect me. The best masks I purchased from you thru Amazon was my HENGHAO KN95 Protective masks. Are you still selling this brand? Sadly, I feel I have wasted my money with the 2 packages of Moway 95 masks I just purchased from you since they are not the same looser ear loops and KN95 better protection, I am very disappointed. I tried them each on and most of them are too tight on the ear loops so I can’t really use them. Again, can you still sell Henghao KN95 masks? I know I can’t get them on Amazon anymore which is why I thought I would try to get them directly you. Can you help me. Thank you. Penny Shurtleff. Phone: 858-483-4990

November 23, 2022
Rated 5 out of 5 stars

For the most part

For the most part, the gloves I receive are good, I get the ones that are marked down. I can't complain too loudly when I get some that aren't perfect. I use them at work & then the ones that aren't so good I clean with at home. I hope this satisfies your review guidelines.

November 20, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

Rated 5 out of 5 stars

Great service and Value

Order was placed easily, good were delivered quickly and the item was just as expected. I was pleasantly surprised. I would definitely shop again. Thank you!

November 11, 2022
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Reply from oldsouthtrade.com

Thank you for taking the time to leave a Review. We appreciate you and hope you will shop with us again!
Thanks,
Old South Trading

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