Had an issue with my account and subscription - sent message to support at 0800 on a Sunday morning and got a reply instantly from Nuria who helped me get logged in quickly - great customer service!
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had an issue with my account and subscription - sent message to support at 0800 on a Sunday morning and got a reply instantly from Nuria who helped me get logged in quickly - great customer service!
Company replied
From the 2nd week of use, I noticed my hair was shinier and stronger; from the 4th week, I noticed it was growing faster and new hairs & baby hairs were appearing. In short, my hair is healthier, a... See more
Company replied
I love the products and also had a very good experience with their customer service. The issue I had was resolved to my satisfaction in a matter of hours 👍🏻
Company replied
Although the product has a good formulation and is also pleasant to the taste, the plastic greatly condemns the product, there are really a lot of grams per bottle, l Just because it's recyclable or r... See more
Company replied
¿Qué es Olistic? Olistic es la "nueva generación en salud capilar". Una marca de nutracéuticos premium que fusiona los últimos avances de la ciencia y la naturaleza para cuidar tu cabello desde el interior. Nuestra fórmula exclusiva, con más de 30 ingredientes de alta calidad (97% de origen natural), actúa de forma integral sobre los 6 principales factores que influyen en la caída capilar. No tratamos solo el síntoma: trabajamos el equilibrio completo del organismo para fortalecer el cabello, mejorar su densidad y potenciar tu bienestar general. Ciencia real. Resultados reales. Olistic cuenta con el estudio clínico más sólido del mercado en salud capilar para un nutracéutico, con resultados extraordinarios en: - Incremento de la densidad capilar - Normalización del ciclo de crecimiento del cabello ¿La clave? Un compromiso absoluto con la evidencia científica. Nuestro estudio fue desarrollado con el máximo rigor: - Más de 100 participantes - Diseño aleatorizado y controlado con placebo - Resultados cuantitativos y medibles - Publicación en revistas científicas de alto impacto No hablamos de promesas. Hablamos de datos. Una solución multifactorial. Porque cada persona es única, en Olistic ofrecemos soluciones adaptadas. Un enfoque integral, científicamente validado y diseñado para transformar tu salud capilar desde el interior. Olistic. La ciencia del cabello saludable.
Written by the company
Travessera de Gracia 17-21, Ático, 08021, Barcelona, Spain
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Olistic has been very efficient. I've been taking the ampoules since January but, I confess, for the first three months I skipped many days until I got into the routine of taking an ampoule every day. Even so, I noticed changes in my hair, especially on the day I washed my hair, the increase in volume became noticeable and new hair appeared. Now the routine is in place, the ampoules are a constant part of my daily routine and I continue to see significant improvements. I was advised by a friend to take Olistic and I've already brought a friend into the Olistic routine.
With regard to the service, what I have to say is simply: efficiency, friendliness, empathy, kindness, professionalism, speed of response and deliveries always on time. Thank you for the complicity you transmit to your customers.

Reply from Olistic
The service provided was kind and efficient. I had a really positive experience with Olystic service.

Reply from Olistic
Very first time ordering Olistic through the website and I was very impressed with how easy it was to navigate the website and my package was delivered earlier than expected.

Reply from Olistic
All my questions and requests since purchasing this product have been answered in a friendly and very efficient manner. Very good service!

Reply from Olistic

Reply from Olistic
HUGE waste of money. I've been using olistic for 6 months and nothing changed, if anything my hair is drier than it used to be. The price is ridiculous for not having any results. I have a considerable healthy diet and I workout when I can, I started losing more hair when I moved to other country and thought that this could help, big mistake and waste of money.
Also their customer service is awful, no one replies to the emails FOR DAYS, I messaged them on instagram and they tell me to write them emails again. I've been trying to cancel my subscription for days and the website keeps saying that my password is incorrect (I ask to reset, the say they will send an email and they never do. I've tried with diferent emails and same thing happens. ), I reached out to them SEVERAL times for help to cancel my subscription and nothing. They just want to steal people's money. Do NOT waste your money.

Reply from Olistic
I did the treatement for a few months last year.
Unfortunately (I wish I could say the opposite) I didn't do anything, didn't cure anything on my hair.
It's super expensive with no effect on my hair. My hairloss kept going, neither shinier or softer.
ES : desgraciadamente, el tratamiento no functiono para y lo tomo para unos meses. Es solamente caro. Mi pello continuo a caer, no suave, no brillante.

Reply from Olistic

Reply from Olistic
A little hard to take without juice, but besides that is the best supplement I ever took. My hair is much healthier, longer and falling much less since the first month I started taking Olistic.

Reply from Olistic
Not only I love the product itself but the client service it’s also great. I asked them to move the delivery of my monthly pack and to send 2 packs instead of 1 since I’ll be on holidays and not at home to receive the pack, and they responded me rapidly saying that they would accommodate my request. Very good experience so far!

Reply from Olistic
Servicio impecable. Atención personalizada en caso de irregularidades.

Reply from Olistic
wow, I wouldn't have believed it! After just one week there was significantly less hair in the brush, and it's getting better every week. Now I'm in the third week and will definitely buy the next pack.

Reply from Olistic
I have been attracted to the product at first by the ads and then i said let me try it... I hate swallowing pills and it seemed more efficient than gummies, 4 months into my treatment, i can notice new hair coming out. it did not stop completely my hair falling but it has decreased a noticeable amount.

Reply from Olistic
I already used it in the past and liked it. I stopped buying it because of the price and this also the reason I don't give 5 stars.

Reply from Olistic
Super fast delivered and for the first time I found a product that is really good and that actually works. The hair is healthier and stronger and by reflex, my skin is better and my nails are stronger (thing that never happend before with other vitamins, etc). Totally recommend!

Reply from Olistic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.