Product is not like the description. Text description says hand made in India. What arrived is plastic mould with resin and comes from China. I would not recommend this particular product (o... See more
Company replied
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Review summary
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When hadnt received in few weeks i realised coming from china and took the shine off it...weel made and will wear just ashame its plastic and not real...will be being more careful with websites going... See more
Company replied
I ordered two dream catchers and they are divine and beautifully crafted. the feathers are dipped in gold and the stones are stunning … it did take a while to arrive which i was annoyed with the couri... See more
Company replied
The team at Olivenorma are very helpful and managed to solve my order issue in a professional manner. They answered emails quickly and politely. I’m very happy with my purchase.
Company replied
3.4
Average
390 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Scam. Absolute rubbish.
Tricked by there fancy website. Absolute rubbish. $400 for trash I wouldn’t pay $5 for. Scam. Don’t waste your money.
May 24, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
If you are not satisfied, you can return it for full refund or exchange it.
Could you please send us the pictures and more details you talk about?
Then we can help you check it and offer solution to you. Please rest assured that we are a responsible seller and we will not let our customers lose.
Could you please contact us via Facebook messengers or Email address contact@mail.olivenorma.com we will try our best to follow up with your order issues and check your order details for you？
Thanks for your understanding.
Have a nice day.
Fake Jewelry
I got a free ring from this site, and now it makes why it was free. It looks beautiful, but it's not real metal and turned my finger a nice dark green after only an hour of wearing it. Truly disappointed and certainly doesn't motivate me to want to spend money here for more fake jewelry.
April 24, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
If you receive products with quality problems, we will take full responsibility.
Could you please contact us via Facebook messengers or Email address contact@mail.olivenorma.com with the photo about the items you talk about？
We will try our best to follow up with your order issues and solve the problems accordingly.
Please rest assured that we are a responsible seller and we will not let our customers lose.
Sorry for any inconvenience caused.
Thanks for your understanding.
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
The jewelry is beautiful, but not silver
The jewelry is truly beautiful, but that's not silver or moissanite at all. It might have silver plating at best, even tho it looks fairly different than my true silver jewelry. It's pretty, again, but consider what you pay for. It got reddish coppery color at some areas in a few weeks of wearing.
April 28, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
If you receive products with quality problems, we will take full responsibility.
Could you please contact us via Facebook messengers or Email address contact@mail.olivenorma.com with the photo about the items you talk about？
We will try our best to follow up with your order issues and solve the problems accordingly.
Please rest assured that we are a responsible seller and we will not let our customers lose.
Sorry for any inconvenience caused.
Thanks for your understanding.
I ordered 2 bracelets and a ring
I ordered 2 bracelets and a ring. They emailed to say one of the bracelets had sold out and let me choose another and said they would send something else as well for the trouble. Communication was great. Took a couple weeks to arrive but I thought the timing was good. The herkimer diamond bracelets is beautiful. Not sure how long it will last but it looks pretty sturdy. The evil eye ring came up a little small but it still fits so I recommend getting your normal size. I've had it on for a few days and it hasn't gone green or anything like that. Currently waiting for my replacement bracelet and very excited about it. Will buy from here again.
April 27, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
I would rate 0 it took two half weeks…
I would rate 0 it took two half weeks for delivery as from china which wasnt stated. when received jewellery I checked returns policy and they state no sale items can be returned and I spent over £100 and I'm not happy with jewellery. On website it will not allow you to leave a review which it's obvious why not. I have seen the same jewellery sold on shein for £1.50 a necklace. It's disgusting how you get treated and the cost is lost I'm very angry
April 26, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Usually after you place an order, you will receive a confirmation email & shipping notification after shipping in your mailbox.
Depending on the distance of the address, the shipping time will vary.
And you could click here to check the Shipping Information in our website，including Total delivery time, processing time and shipping time：https://www.olivenorma.com/pages/shipping-information
We offer no-hassle returns. You may return most items (unused) in their original packaging. If you don't like，you can contact us to return.
If you are not sure the estimated arrival, you can contact us by email contact@mail.olivenorma.com.
If we received your email, we would definitely reply you.
Hope you have a nice day!
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
I had a minor problem with tracking my…
I had a minor problem with tracking my package but when I mentioned it, they was very helpful, and very responsive with the replies, and when it arrived it blew me away, pure quality, I bought the lifetree for my sister's birthday with engraving on it, she was over the moon, excellent service, highly recommended and stunning items, thank you very much :)
April 15, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
awesome jewelry
The company is awesome always getting it right and on time. I love the jewelry and company. The sizes and quality is great. Their helpful and get it here quickly. I love my rings. I really loved the one before but wasn't able to do it. I picked one and you swapped and did quickly as well as it coming.
March 22, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
OPAL RING
I bought an opal ring and I think lots of ladies would agree that it is a beautiful ring, the only worry I have if when I wear it will it blemish as normally I have trouble with rings unless it is at least 9ct Gold
March 31, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
Thank god for the discount because my…
Thank god for the discount because my finger turned green and I lost two gems in less than 24 hours. They offered me a 3.00 refund & 20 percent off. So I asked for a new ring. They sent thank.
March 21, 2025
Unprompted review
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
As per your request, we have reissued you a new ring and sent you new tracking number details and you have replied us about it.
As we check .The new package have arrived your address and we have resent teh deliver information to you. Could you please check your email?
If you have any questions about the new ring, do not hesitate to contact us via email.
Have a nice day！
Spent over £200 on a Tree of Life…
Spent over £200 on a Tree of Life Pyramid for my daughter in laws 40th Birthday. Im now embarrassed to give it to her. It is just a cheap piece of resin tat. The 'tree' is squashed in the top of the triangle, and the stone on floor is just shingle. I ordered a USB light stand, that is too small for the pyramid, even though I discussed the size before ordering. I would love to return it, but had it personalised. Cant see it as it is underneath the pyramid. Absolute waste of £200.
March 23, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
If you are not satisfied, you can return it for full refund or exchange it.
Could you please send us the picture of the items you talking about and received?
Then we will help you check it.
Thanks for your understanding.
Customer service has been amazing very…
Customer service has been amazing very quick response time
The ring I ordered is beautiful would definitely recommend and will be ordering again in the future
March 14, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
Great customer service
Great customer service. I ordered wrong size and they were quick to replace my item. Definitely will be a repeat customer. Quality of jewelry is excellent
March 2, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
Very disappointed
Ordered in plenty of time for my daughters 50th birthday, contacted the seller twice to no avail. Ended up buying something else and it's a good job I did. When the item did arrive it was nothing like it was described as, very poor quality item, the best thing about it was the box and pouch that it came in and the wooden box that I had ordered and paid for. I would never order from this company again and advise others to avoid it also
UPDATE
Following discussions with the company I was given a ten percent refund, which I was happy to receive
March 6, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
Could you please send us the picture of the items you talking about and received?
Please don't worry, as a reliable seller, we will take the responsibility and arrange the next step for you asap once we confirm it.
If you are not satisfied, you can return it for full refund or exchange it.
We don't seem to have received your email. Can you check whether it was sent successfully?
Please contact us via Facebook messengers or Email address contact@mail.olivenorma.com we will try our best to follow up with your order issues and solve the problems accordingly.
Thanks for your understanding.
I thought my package had gone missing
I thought my package had gone missing. The customer service was great. Emails arrived very promptly and I was never fobbed off. I would recommend anyone to use the company
February 26, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
Recently purchased a zodiac…
Recently purchased a zodiac braclet...i made a mistake when ordering which was fixed by customer service with no hassles at all...abs love the braclet and will most definately be purchasing from here again....
March 4, 2025
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your kind words and lovely feedback! We super appreciate you! Thank you for recommending us 💖 We're happy to hear that you love the items from Olivenorma. 😊
Fake Natural Moldavite Irregular Necklace
I have purchased Olivenorma Natural Moldavite Irregular Necklace as the website said 100% real natural stone but when I received it and open the package totally fake all just good quality plastic or raisin
Difficulty to return as the package not in the uk but in the HK , please be awareness before you buy and uk customer please help to report this company with the bank
February 18, 2025
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
Could you please send us the picture of the items you talking about and received?
Please don't worry, as a reliable seller, we will take the responsibility and arrange the next step for you asap once we confirm it.
If you are not satisfied, you can return it for full refund or exchange it.
Please contact us via Facebook messengers or Email address contact@mail.olivenorma.com we will try our best to follow up with your order issues and solve the problems accordingly.
Thanks for your understanding.
Not genuine crystals
Not genuine crystals. China bad replicas and take ages to arrive. Had to get refunded by PayPal.
January 9, 2025
Unprompted review
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
Could you please send us the picture of the items you talking about and received?
Please don't worry, as a reliable seller, we will take the responsibility and arrange the next step for you asap once we confirm it.
If you are not satisfied, you can return it for full refund or exchange it.
Please contact us via Facebook messengers or Email address contact@mail.olivenorma.com we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I ordered a set of 2 rings
I ordered a set of 2 rings, and they were very obviously not the same size, I emailed them to try and maybe get my rings both the same size, and I sent the pictures and measurements and they said they weren't gonna do anything, it's a scam..
January 23, 2025
Unprompted review
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Did you check the details and confirm the size before purchasing?
Actually all the sizes are stated clearly on the website you should follow the size chart to order the correct size.
Could you please send us the picture of the items you talking about and received?
Please don't worry, as a reliable seller, we will take the responsibility and arrange the next step for you asap once we confirm it.
Please contact us via Facebook messengers or Email address contact@mail.olivenorma.com we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
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