I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
Company replied
I understand to choose the holiday house (not a small amount of money) is much about personal taste, but Jacqueline helped me explore some options and gave her advice for different options, very profe... See more
Company replied
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
Company replied
Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First experience with Olivers Travels
Our first time using Olivers Travels. Harry our assistant has been extremely helpful and efficient in helping with our booking. Will post a further review after the holiday.
February 18, 2026
Unprompted review
Reply from Oliver's Travels
Hi Laura,
Thank you for your kind feedback! We’re delighted to hear that Harry was so helpful and efficient with your first booking experience. We look forward to hearing how your holiday goes and hope it’s truly memorable!
Best wishes,
Oliver's Travels
Samanta was extremely helpful over…
Samanta was extremely helpful over email with information on the booking and very prompt with every reply! Thanks
February 20, 2026
Unprompted review
Reply from Oliver's Travels
Hi Rich,
Thank you for your lovely feedback! We’re delighted to hear that Samanta was so helpful and prompt with all your emails. We hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Adelaide Was very helpful to get our…
Adelaide Was very helpful to get our villa booked! Looking forward to the trip.
February 7, 2026
Unprompted review
Reply from Oliver's Travels
Hi Elly,
Thank you for your kind feedback! We’re delighted to hear that Adelaide was so helpful in getting your villa booked. We hope you have a fantastic trip and enjoy every moment of your stay!
Best wishes,
Oliver's Travels
Dishonest Naming Convention
Found a villa with Oliver’s Travels and booked. Later discovered they had used an alias for the villa name and could have paid £400 less with booking.com, totally dishonest.
February 21, 2026
Unprompted review
Reply from Oliver's Travels
Hi Colin,
Thank you for sharing your feedback. We’re sorry to hear about your disappointment and understand how frustrating this must have been.
We’d like to clarify that some villa owners request their properties be listed under alternative names for privacy and security reasons. The local name of the property is included in the final booking confirmation, though we appreciate this may still feel confusing, especially when comparing listings across different platforms.
Your feedback has been carefully noted and will be shared with the relevant team.
Best wishes,
Oliver's Travels
Third time booking with Oliver’s
Third time booking with Oliver’s, this time ahead of the Easter Break. Highly recommend the site for both the calibre of properties available and the customer experience provided. Today we booked with Chiara having made our enquiry yesterday. Super friendly and everything was meticulously organised for us in no time. Really looking forward to our stay :)
February 20, 2026
Unprompted review
Reply from Oliver's Travels
Hi Stephanie,
Thank you so much for your continued trust and lovely recommendation! We’re delighted to hear that you’ve had another great booking experience and that Chiara was so friendly and efficient in organising everything so quickly. It means a lot to know you value both the quality of our properties and the customer experience at Oliver’s Travels.
We hope you have a fantastic Easter break and a wonderful stay!
Best wishes,
Oliver's Travels
Many thanks, Samanta! …
Samanta went above and beyond to help us secure the beautiful Villa in France. She was lovely, professional and extremely good at her job. Her help and support swayed us into making the booking with Oliver’s Travels! Thank you!
February 20, 2026
Unprompted review
Reply from Oliver's Travels
Dear Sir Gibson,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Samanta went above and beyond to support you and that her professionalism and care helped you choose us.
We’ll be sure to pass on your kind words to her and hope you have a fantastic stay in France!
Best wishes,
Oliver's Travels
5 Star Service
I filled in a request form and received a comprehensive reply overnight. From there, I was guided every step of the way by Adelaide, who was very knowledgeable and walked me through various locations and types of villas that I was looking for until we found the perfect one. Thank you so much Adelaide Daniel and Oliver's Travels.
February 17, 2026
Unprompted review
Reply from Oliver's Travels
Hi Robert,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Adelaide Daniel provided such knowledgeable and attentive guidance, helping you find the perfect villa. We’ll be sure to pass on your kind words to her, and we’re delighted you had a 5-star experience with us. We hope you have an amazing holiday!
Best wishes,
Oliver's Travels
Personal Touch
Veronica was very efficient and speedy with our follow up questions and made the whole experience smooth and pleasant with a "Personal Touch"
February 18, 2026
Unprompted review
Reply from Oliver's Travels
Hi Lawrence,
Thank you for your lovely feedback! We’re delighted to hear that Veronica was so efficient and responsive, and that her personal touch made the experience smooth and pleasant. We hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Excellent customer service from Constance.
Excellent customer service from Constance quick responses and answered all my questions. Really looking forward to our holiday.
February 19, 2026
Unprompted review
Reply from Oliver's Travels
Hi Paula,
Thank you for your kind feedback! We’re delighted to hear that Constance provided such excellent service with quick responses and clear answers. We hope you have a fantastic holiday and are just as excited as you get closer to your trip!
Best wishes,
Oliver's Travels
Reply from Oliver's Travels
Hi Phil,
Thank you for your feedback! We’re delighted to hear you received excellent service and hope to assist you again in the future.
Best wishes,
Oliver's Travels
Puglia Villa booking - very smooth
Jacqueline was very responsive and helpful with the booking of the villa in Puglia
February 12, 2026
Unprompted review
Reply from Oliver's Travels
Hi Iain,
Thank you for your kind feedback! We’re delighted to hear that Jacqueline was so responsive and helpful in making your Puglia villa booking smooth and easy.
We hope you have a wonderful stay and look forward to assisting you again.
Best wishes,
Oliver's Travels
Daryl is fantastic - Super service.
Daryl is fantastic - so good service!
February 17, 2026
Unprompted review
Reply from Oliver's Travels
Hi Rakel,
Thank you for your lovely feedback! We’re thrilled to hear that Daryl provided such fantastic service. We’ll be sure to pass on your kind words and hope to assist you again soon.
Best wishes,
Oliver's Travels
Darragh was very friendly and nice
Darragh was very friendly and nice, and handled everything professionally
February 14, 2026
Unprompted review
Reply from Oliver's Travels
Hi Michael,
Thank you for your kind feedback! We’re delighted to hear that Darragh was friendly, professional, and handled everything so well. We hope you have a wonderful holiday and look forward to helping you again.
Best wishes,
Oliver's Travels
Quality product and service
Quality product and service. Oliver's Travels are a brand a trust implicitly. Charlotte has also been a dream to work with on my client's booking. She is attentive, proactive, knowledgeable and an asset to Oliver's Travels.
February 16, 2026
Unprompted review
Reply from Oliver's Travels
Hi Rachel,
Thank you so much for your wonderful feedback! We’re delighted to hear that you trust us and that Charlotte has been such a pleasure to work with. Her attentive, proactive, and knowledgeable approach is exactly what we strive for, and we’ll be sure to share your kind words with her.
We truly appreciate your support and look forward to working with you again.
Best wishes,
Oliver's Travels
Such a pleasant and simple booking…
Such a pleasant and simple booking experience, the whole thing was easy from the start
February 10, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that your booking experience was pleasant, simple, and easy from start to finish. We hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
We had a great experience booking with…
We had a great experience booking with Oliver’s Travels and Harry was really helpful throughout. He was friendly, quick to respond, and made the whole process easy and stress-free.
Thank you, Harry, for your excellent service — we really appreciate it!
February 16, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your lovely feedback! We’re delighted to hear that Harry was so friendly, responsive, and helpful in making your booking experience easy and stress-free.
We’ll be sure to pass on your thanks to him and hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Great to collaborate
As a travel agent working with Oliver's Travels, I've been blown away by the helpfulness of our accounts manager Charlotte. She's been wonderful and I look forward to us working together on lots of beautiful properties in the portfolio, in the future.
February 16, 2026
Unprompted review
Reply from Oliver's Travels
Hi Lisa,
Thank you so much for your kind feedback! We’re delighted to hear that working with us has been such a positive experience and that Charlotte has been so helpful and supportive.
We truly value our partnerships and look forward to collaborating with you on many beautiful properties in the future.
Best wishes,
Oliver's Travels
Booking villas though Oliver's Travels…
Booking villas though Oliver's Travels is particularly easy - there are no hidden extras and the site lends itself to showing all the info you need. Samanta - was particularly helpful in getting the booking confirmed really quickly.
February 16, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that you found booking with us easy and transparent, and that Samanta was especially helpful in getting everything confirmed so quickly.
We hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Very helpful and knowledge staff
Very helpful and knowledge staff who gave good quality honest advice. Easy to book.
February 14, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that our team provided helpful, knowledgeable, and honest advice, and that the booking process was easy. We hope you have a wonderful holiday and look forward to assisting you again.
best wishes,
Oliver's Travels
A good company to work with
Prompt replies, good information, very polite and helpful, nice to deal with. Would book with you again
February 14, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind words! We’re delighted to hear that you found our team prompt, helpful, and a pleasure to deal with. We really appreciate your trust and look forward to helping you book again in the future.
Best wishes,
Oliver's Travels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.