Excellent quality leather boots and fantastic that they come in UK size men's 13. There are fewer and fewer manufacturers offering sizes over UK12. The side zip makes it so much quicker to put on/tak... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I emailed Sarah about a return that had not been processed. She replied within minutes, initiated my refund and advised that they had not yet received the shoes but that the issue was with their carr... See more
I started my Sweeney journey back in 1997 roughly when they were launching in Harvey Nicholls and I ordered a pair of black samples. Ever since, any time I want or need shoes I have never been disappo... See more
I've only ever bought shoes & boots from Oliver Sweeney. Every time I've bought a pair , the quality has been excellent, the customer service is first class. Delivery is always either as stated... See more
Company details
Written by the company
Shop the Oliver Sweeney collection. Menswear: designer shoes, boots and clothing.
Contact info
London, United Kingdom
- 0800 622 6030
- customerservices@oliversweeney.com
- oliversweeney.com
4.7
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Top end clothing
Superb cut and finish. If you like clothing it’s a serious contender.highly recommended.
December 20, 2025
Great
Always happy with my purchases from Oliver Sweeney. Great quality items that last. I cannot fault them.
December 20, 2025
Excellent service
Ordered shoes in size 8 for Christmas present, unfortunately too small. Contacted company & they arranged a replacement no problem. Thank you Oliver Sweeney.
December 18, 2025
Quality products with excellent service.
Been using Oliver Sweeney for years. Service is excellent wirh quick deliveries. All shoes and accessories have been quality. My only moan is they no longer have a shop for me to visit!
December 24, 2025
Great foot wear
December 20, 2025
The customer Service and in particular…Sarah x
The customer Service and in particular Sarah who was probably the best most caring and kind lady I have ever dealt with. I missed a digit from the delivery address so goods went straight back. I was devastated as I felt I would never get another pair in time for my husbands christmas gift. Within 15 minutes of me emailing I received a call from Sarah who advised she would send me another pair of shoes without having to wait for the other pair coming back to them. This was late afternoon and the replacement pair came before noon the next day. This has put my trust in dealing with a company who does not use AI or robots, these are real people who do actually care. My husband has been buying from this brand for over 22 years and the product is superb. Thank you so so much Sarah and Oliver Sweeney I will never forget this experience.
December 18, 2025
Unprompted review
Great service
Great service. Returned shoes as too big, received exchange within a week!
December 17, 2025
Always exceptional quality
I have been buying over many years and my Oliver Sweeney collection is growing! All of an exceptional quality and long lasting, I still have my first pair of shoes and still looking good. Recommended
December 11, 2025
Stylish
Stylish, high quality clothing and footwear, delivered online safely and efficiently.
December 18, 2025
Great brand and amazing boots
Great brand and amazing boots, trusted product for me and really happy with the boot
December 10, 2025
A most excellent experience
Absolutely fantastic service, it’s been a while since I have shopped with Oliver Sweeney, and I am pleased to say that standards are still high. Excellent communication and updates throughout the swift process of ordering and delivery of my shoes. Product arrived beautifully packaged and was completely as described on the website.
Really impressed with both my new shoes and the experience of dealing with O.S.
5 stars…..
December 11, 2025
GREAT BOOTS AND FIRST-CLASS SERVICE
Very comfortable and stylish pair of boots; and excellent customer service.
December 12, 2025
Excellent boots!!!
December 12, 2025
A great shop
Easy site to navigate, able to view products at all angles.
Prompt clear notifications from confirmation of choices through to delivery.
Lovely quality and style.
December 3, 2025
Perfection
In addition to providing the best shoes ever, Oliver Sweeney also proved to have an equally perfect customer service!
December 10, 2025
Unprompted review
Excellent service and superb quality as…
Excellent service and superb quality as I come to expect from Oliver Sweeney. The company never lets you down.
December 10, 2025
Comfortable and looking good
I have a number of OS trainers, all of which are made to the highest standards and quality.
Comfortable and looking good, I will certainly buy more in the future.
Amazing choice and value.
I'll be back soon..
December 2, 2025
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