Olivetreehome Reviews 176

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a wonderful afternoon making a candle at Helen’s workshop ~ I’ve since been burning the candle & it’s of such good quality & smells amazing, I will be making sure to get a refill. The candle made... See more

Rated 5 out of 5 stars

Helen Mitchell is a very talented young artist who specialises in redesigned furniture.We commissioned a revamp of an Ercol coffee table and we are absolutely thrilled with the result. The table top... See more

Rated 5 out of 5 stars

I attended the candle & crochet afternoon at Loubee's Teashop in Chelmsford. Thank you, ladies, for a really lovely afternoon 😊 What more could you ask for, new skills, fantastic company, great foo... See more

Company replied

Company details

  1. Candle Store
  2. Gift Shop

Information provided by various external sources

Creating vegan friendly scented soy candles which not only smell wonderful but look beautiful too...


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend Helen and her products!

Such lovely products available from Helen, following a recent candle workshop I requested a refill of the candle. My candle order was processed within the week - amazing service! Would very highly recommend Helen and her products 5* on this company!

March 14, 2023
Olivetreehome logo

Reply from Olivetreehome

Thank you so much Cheryl for taking the time to leave such a lovely review
Helen x

Rated 5 out of 5 stars

A great wedding candle experience!

It was a lovely experience working with Helen to choose the scented candles for our wedding in July. She took the time to arrange a Zoom meeting with us to discuss the types of scents I like and what we were hoping to achieve. She was very friendly and helpful throughout the whole process, and clearly explained the different options that were available. We were very happy with the finished product - the scent added to the wedding atmosphere, and the guests loved the mini candles as souvenir gifts. Thank you for all your help in making our big day even more special!

July 22, 2022
Unprompted review
Rated 4 out of 5 stars

Very helpful

Had trouble with the discount code but Helen was very helpful. Delivery was good and beautifully pack. Would use again.

October 9, 2022
Rated 5 out of 5 stars

What an incredible service Olive Tree…

What an incredible service Olive Tree home offer !!!
I adore their candles and just had my beautiful pot refilled

Will recommend to everyone

May 6, 2022
Olivetreehome logo

Reply from Olivetreehome

Thank you so much for your wonderful review Hayley. This makes me very happy. X

Rated 5 out of 5 stars

Love these reed diffusers

Love these reed diffusers! The smell is lovely and the best part is they last for months!!

May 6, 2022
Olivetreehome logo

Reply from Olivetreehome

Thank you for taking the time to share this Stacey. So happy you love. X

Rated 5 out of 5 stars

Little Bespoke Box and 3 Miniature Scented Candles

Little Bespoke Box and 3 Miniature Scented Candles
I recently purchased a selection of the mini candles from the cut glass collection for my daughter to sample to scent her wedding. The whole process was a delight from start to finish, with a personal email from the owner advising me about despatch and delivery. The candles arrived beautifully packaged in white boxes, tied with green satin ribbon and with a hand written message from Helen.
They would make a stunning gift for any occasion and we are enjoying the experience of choosing the scent which best reflects the style of the venue and personality of my daughter and her fiancé. We can’t wait to see them twinkling on the day and filling the air with a fragrance everyone will remember.

March 8, 2022
Rated 5 out of 5 stars

Highly recommend

Beautiful products. Personal service and very quick response time to queries. Would highly recommend.

February 16, 2022
Rated 5 out of 5 stars

I have tried the body wash and lotion…

I have tried the body wash and lotion and it smells amazing. Very concentrated and leaves a very fragrant smell on the skin, like EDP. I have not used one that smells so great like this at a reasonable price. As someone who likes to try a range of scents depending on my mood of the day, would prefer to have mini sizes or like a collection of a wide range to buy and flip through. Not complaining but a really nice option to have!

February 11, 2022
Rated 5 out of 5 stars

Good communications

Good communications, lovely packaging (we’ve not fully unwrapped it yet - keeping it for our special day!) and great smelling candle

January 31, 2022
Olivetreehome logo

Reply from Olivetreehome

Thank you so much ordering from me for your special day. I hope you have the best time celebrating.

Rated 5 out of 5 stars

Amazing smelling products

Amazing smelling products, unique smells.
Well packaged, quickly delivered, and the personal note is always a nice touch.
Love that you can refill the products if send back too. Nice to cut down on waste!

January 27, 2022
Olivetreehome logo

Reply from Olivetreehome

Thank you Ally for sharing, I'm so happy you love.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look