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3 generations selling quality British furniture. 0% finance, Price Promise. Parker Knoll, Hypnos & more. 01748 823 100 Established 1958 | Family-Run for over 65 Years | Richmond's Trusted Furniture Experts Oliviers Furniture Richmond is your local independent furniture specialist in the heart of North Yorkshire, serving Richmond, Catterick Garrison, Leyburn, and surrounding areas since 1958. Located at Gallowfields Trading Estate (2 Firby Road, DL10 4ST), we're a family-run business with three generations of furniture expertise, offering quality British and European furniture with the personal service you won't find at national chains. WHY CHOOSE OLIVIERS RICHMOND: 🏴 QUALITY BRITISH BRANDS - We specialize in genuine British manufacturing: Parker Knoll (150+ years heritage), Alstons (Colchester factory, 10-year guarantee), Sherborne (recliner specialists), Hypnos (Royal Warrant holder), Harrison Spinks (North Yorkshire craftsmanship), Sealy, and Silentnight. 💯 PRICE PROMISE GUARANTEE - "Never beaten on price." Find it cheaper elsewhere? We'll match the price AND give you better service. Guaranteed. ♿ VAT EXEMPTION SPECIALISTS - Save 20% on mobility furniture (riser recliners, adjustable beds) if you have a qualifying health condition or disability. Our experienced team guides you through the simple declaration process. 🏠 PRE-LOVED FURNITURE DEPARTMENT - Our Richmond store is the home of our Pre-Loved department. Sustainable shopping meets budget-friendly savings. Our Richmond store offers a unique experience, with both our new furnishings and our famous pre-loved department. Oliviers Furniture - 2 Firby Road, Richmond, DL10 4ST. Contact us on: 01748 823100 Our Barnard Castle store is larger than our Richmond shop and concentrates on a wide selection of quality new furnishings. Oliviers Furniture - 28 Galgate, Barnard Castle, DL12 8BH. Contact us on: 01833 631555
2 Firby Road, DL10 4ST, Richmond, United Kingdom
Staff were very friendly, catered to my budget and gave me multiple comfortable options to consider. Overall a great experience and walked away with a nice couch too!
Reply from Oliviers Furniture
We really appreciate your kind review. It’s great to hear our staff could provide friendly service and flexible options that worked for you. We hope you love your new couch! -Oliviers Team
For over 40 years, I have frequented Oliviers through their various staff and family owners. I can give as many stars as there are because they have never let me down. The staff always treat you with respect and helpfulness without being pushy, and Paul, the owner, is consistent with his cheerfulness, which evidently rubs off on his staff—an A-rated local business.
Reply from Oliviers Furniture
Hi Tony, We sincerely appreciate your many years of support and this wonderful feedback. It’s a privilege to have served you across generations, and we’re delighted to hear that our team—and Paul—continue to make your experiences positive. Thank you for recognising us as a local business you trust.
We bought a pair Parker Knoll sofas from here almost five years ago and recently have had a couple of issues with them. A wire is poking out of one and the seams are coming apart on the seat and back cushions.
Shane has been absolutely amazing, he’s arranged for an engineer from Parker Knoll to call and repair the wire and he has collected the cushions from our house and returned them after they’ve been repaired by Olivier’s upholsterers at their own expense. It’s not the first time we’ve bought from them and definitely won’t be the last! A brilliant local family business where the customer actually matters, I can’t recommend them highly enough.
Reply from Oliviers Furniture
‘A Big Thank You' Mrs Slater for your glowing 5 Star Review. It always a real treat to be in receipt of such a very nice response and praise to our customer service. We very much pride ourselves on providing the utmost best care we can when our customers unfortunately experience a problem with a product supplied by us during their ownership. If we can help in any way to resolve this then we will always try our very best to help. We also very much appreciate the time given to leave a review in recognition to our efforts. Many thanks again Mrs Slater, we look forward to seeing you again for any of your furniture requirements.
We bought a sofa from the Barnard Castle store recently. Not only are we very happy with the product but what a pleasant, helpful company to deal with, everything from odering to payment and delivery done as promised and on time. This was a marked contrast to dealing with Barker aand Stonehouse- see separate review.
Reply from Oliviers Furniture
Thank your for your five star review and your kind words. We appreciate you taking time to give us your feedback, and we are delighted that you are happy with your purchase and our service. Looking forward to helping you with anything you require in the future.
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