Ollie Anderson Car Sales Reviews 

67
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

You are greeted with a smile and a hello, then left to look around the cars for sale, then if you need anything or just a chat with Ollie and staff they are there to answer your questions. No pres... See more

Rated 5 out of 5 stars

Ollie was polite and helpful throughout our transaction even though we gave him grief when we decided to buy a completely different car on completely different terms! No doubt he was not best amused... See more

Rated 5 out of 5 stars

One always has doubts about car salesmen, but I can sincerely say that Mr Anderson deserves all the highly praised reviews he has earned and more! It has been my pleasure to have now bought several... See more

Rated 5 out of 5 stars

What a genuinely nice, hard working and very helpful young man Ollie Anderson is. Goes above and beyond and happy to spend the time with you to answer all your questions Highly recommend Ollie... See more

Company details

  1. Used Car Dealer

Written by the company

Independent used car dealer based in Clyro just outside of Hay on Wye. Handpicked stock to suit all customers and budgets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.7

All reviews

(67)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying my new car

Picked up my new Audi today and couldn’t have had a better service! Amazing customer service from the first message I sent him to the minute I left with my new car. Ollie was very professional and friendly! Couldn’t recommend enough! Thankyou Ollie for all the help!!😀

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Ollie was easy to talk to and was very knowledgeable. Amazing customer service from start to finish. Highly recommend!

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent sales and after sale service

I felt well looked after on the day of looking at my vehicle and on purchase. I had an issue after sale which was my fault and Oli was extremely helpful and sorted out the issue for me. Made buying a vehicle stress free and after sale service is excellent as well. Would definitely use again.

April 7, 2025
Rated 5 out of 5 stars

great experience 👍

Ollie was great from start to finish and was very knowledgeable and helpful.
would definitely recommend to friends and family.
We love our new Jeep!

April 7, 2025
Rated 5 out of 5 stars

Top notch service!

My father recently passed away and my brother as next of kin at age 24 was left to handle the estate. This was an incredibly overwhelming task handling the sale of his van. Ollie and Theo both handled all of our issues, questions and cleaned the van back to showroom condition! My dad was a decorator so this was especially impressive!

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very polite helpful staff

Very polite helpful staff. Nothing too much effort. Ollie and Theo were both great. Fantastic car would highly recommend Ollie Anderson Car Sales.
Thanks for all your help.

April 5, 2025
Ollie Anderson Car Sales logo

Reply from Ollie Anderson Car Sales

Thank you for your kind words Lucy, hope you love your new car :)

Rated 1 out of 5 stars

I foolishly bought a car remotely…

I foolishly bought a car remotely believing Ollies description of the vehicle which turned out to be the worst car purchase I have ever made. Immediately faults started to appear and the lies started to unfold. Unless you feel you don’t have enough stress in your life avoid Ollie at all costs. He is charming but you cannot believe a word he says. Our car turned out to be dangerous and unreliable and cost me 50% of its value in repairs before I finally gave up and called time on it. I will still be paying the loan for the next 4 years but at least I wont have to spend any more on it!

June 8, 2024
Unprompted review
Ollie Anderson Car Sales logo

Reply from Ollie Anderson Car Sales

Hi Chris

I am terribly sorry to hear about your experience with us, looking back it looks as though we did collect the Mini in question following the engine management light coming on the dash to which we completed an EGR repair and a fog light that had failed on you cost free including collection and delivery (As we understand you are some 150 miles away from us). However we have not heard from you since your purchase July last year.

Please don’t be a stranger and shoot us an email and if you do still have the car see how we can help/see what’s happened

Kind regards

Ollie Anderson Car Sales

Rated 5 out of 5 stars

Great sales assistance and support!

Ollie was great in helping us choose the right car and giving me extra help with managing some (new to me) controls . He was happy to support me with after sales questions on his mobile at any time of day. I felt he really went above and beyond with his support. It’s good to know his garage is local and will help if I run into any problems. Highly recommended!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID !!!

This man is an unscrupulous liar he knew of all the problems like the hand grips above the doors hanging off, the boot leaking, the car not being serviced and various dents and scratches including the front wing which was pointed out to him at the time which he said he would rectify at a dealer near to my home none of which he has honoured but instead expects me to take 2 days off work and pay for fuel to and from his garage so basically summing up he is totally dishonest AVOID HIM AT ALL COSTS

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a polo 1.4 petrol from Ollie…

Bought a polo 1.4 petrol from Ollie last year for my daughter. Great experience, car had a very comprehensive service history.

June 1, 2024
Unprompted review
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Reply from Ollie Anderson Car Sales

Thanks again for your kind words :)

Rated 1 out of 5 stars

Quite frankly the worst car buying…

Quite frankly the worst car buying experience I have had. Great up until hand over on a wet morning where the car was part delivered to a train station. At first look the car seemed fine…on better inspection there were multiple deep scratches, damage on the interior and not mats as promised. They claim it wasn’t like this when it left the forecourt yet admitted the sales guy took it home for the night the day before and has since been relived of his duties from the dealership!!! (I wonder why!). On top of this no service book and sold with FSH. Communication was pretty much none existent regarding my issues, it was me constantly chasing, no responses from dealer and it really felt like they didn’t care. I did get £250 back from them but the work ended up costing me £700 to put right. Took 6 weeks to get the service book out of them! Unless you can look to car over on their forecourt and live local to deal with the issues you will have, stay well clear of this dealer.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We had an excellent experience today at the sales garage and found the staff very helpful. The staff tried to go above and beyond to assist us and we would absolutely recommend them to others looking to purchase a car.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

High Quality service

My girlfriend was looking for a new car because her previous car broke down, even though we didn’t end up buying a car from ollie. He was super helpful and he provided the highest standard of service. I highly recommend anyone to come here that is looking for a first car or a new car. Thank you for everything Ollie.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgeable!

Ollie helped me pick out a car for myself and my son who is a new driver, he knew exactly which cars would be on the lowest insurance group and my son had a great quote based on this.

May 2, 2023
Unprompted review
Rated 1 out of 5 stars

Don't trust this guy

I bought a vehicle off Ollie six months ago, he said it had a full service and was 100% solid. I have since had to spend £1000 on fixing it. Don't trust this guy, he will lie to you

In response to your reply:
1. You didn't give me warranty on the van
2. Trying to make me seem less credible by insinuating I haven't looked after my van, due to a bump on the side (that wasn't my doing) and therefore the mechanical work I've had done is somehow my fault - seems abit manipulative and sneaky...
3. The van drove the same from moment I bought it until the moment I had a service (which is where the faults were picked up - there was more than just the drive shaft), I'm not a mechanic nor do I have much experience in owning vehicles so my knowledge of how vehicles should drive is low, this is why it wasn't taken into shop sooner, and as I said - I took it in for a service, as good house keeping, not because I knew anything was wrong with it - nor had any indications anything had changed in driving / functioning of the van
4. Correct, you did show me paperwork of the service history, I do however find it curious that you don't have the vehicles you sell looked over at the garage where you rent a space to sell from - a very well regarded garage, with a good reputation.
It came clear soon after I bought the van that the hazard lights didnt work, was shaking on acceleration and back door lock mechanism jammed and not lockable - which when I messaged you about, you said 'have you tried the spare key'
The reason I didn't follow up with you as you have rightly pointed out is due to lack of trust - surely if you had the vehicle serviced at a trusted place then these issues along with the others that got flagged on service would have been picked up, which left me feeling that if you agreed to get it fixed, you would return to the same place that missed these things originally. So I thought what's the point ?

Fair enough, I didn't give you a second chance but I felt I'd rather sort it out with the garage I know and trust.

May 15, 2023
Unprompted review
Ollie Anderson Car Sales logo

Reply from Ollie Anderson Car Sales

Hi Rhi

Speaking to the garage it looks as though you have had a driveshaft begin to fail on you, there was no indication at the point of sale or on the MOT that was carried out prior that this was an issue. You purchased the van in October of 2022 and I believe you have covered a fair distance since then, its not something we noted any indication of failure from at the point of sale. It must be mentioned that when a drive shaft begins to fail that there will be a considerable change to the way the van drives, at this point you should of contacted any of us here at the garage so we could help you out

We have had no communication from yourself since you purchased the vehicle to indicate any issues you may be having with the van. The van has actually been looked after by the garage we share a site with, which I find strange that you hadn't called in to explain any issues you were having as I would of been happy to advise further on the best options for you and been able to help

I can inform you that the van does in fact have a full service history as I have personally known the van for the last 4-5 years and explained its prior life to you when you purchased the van. (Tyre delivery van) I gave you evidence of all its servicing at point of purchase as well

I do recall seeing the van here on site for above mentioned repairs of which I had also noted that the van has sustained some substantial damage on the one side loading door and rear quarter. As I advised at the point of sale that with this van and all other vehicles, they will take you as far as you wish to go so long as you look after them.

I don't feel that your review of us is very fair as I said to you from the very beginning if you have any issues please get in touch, and I do still stand by this despite your warranty period being well expired.

Despite the above mentioned, if you would like to get in touch to discuss the issues you've had and the bill you have had for repairs please feel free to do so on the same number as you've always had

Kind regards

Ollie

Rated 5 out of 5 stars

Excellent

Ollie was a very polite, informative and young man who helped me through the whole experience and made sure it was the right car for me. MOT and service was provided along with a fair price for my part exchange!

February 11, 2023
Unprompted review

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