While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First non-impact ball universal joint I have seen - design is different from others that use flutes or segmented mechanisms. These roll smoothly and don't bind anywhere in 360 degrees of rotation.... See more

Rated 4 out of 5 stars

Olsa makes very good and very ingenious organization pieces that makes your tool box much easier to use. I highly recommend for everyone. Wish their magnetic organizers were designed for "other brand... See more

Rated 5 out of 5 stars

Exceptional. When trying to buy one of your products from another country I found that I was unable to successfully complete the transaction because of issues with the phone number. I reached out to... See more

Rated 5 out of 5 stars

I made a minor mistake with shipping details when I placed my order. Simon called back and fixed everything. It's great to see a small company that takes customer experience very seriously and does... See more

Company details

  1. #1 of 1 best companies in Tool Manufacturer
  2. #1 of 2 best companies in Tool Store

Written by the company

Our mission guides us to manufacture the best professional quality tools & organizers while offering them at an affordable price. Our products are made in USA, Germany and Taiwan, this information is visible in the specifications section of each product. We hire only the best in the business to design, test and produce our tools to ensure that they exceed ASME™ & ISO standards & certifications, life expectancy measures and, most importantly, your expectations. During our production process, we also have all of our tools professionally tested by local heavy-duty service shops located in Nisku, Alberta; Canada's oil capital.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Easy to order and the parts are great quality. I had a small issue with the order as it was sent in 3 different shipments. Contacted customer service and they immediately responded and provided me information as to the status of my 3rd package, which was delayed by weather. Great experience

January 30, 2023
Rated 5 out of 5 stars

Plier Organizers

Plier organizer allowed me to put ALL my pliers in one drawer and be able see exactly the one I need. Speeds up any chore that requires a pair of pliers, cutters or strippers. Thanks, Olsa.

January 31, 2023
Rated 5 out of 5 stars

Pliers Racks

Purchased 2 of the pliers racks. . Very nicely done. It was a little tall for the drawer I put it in but was easily modified to fit. ( I put a small 90° bend at the bottom of the legs) the first rack I filled with asorted pliers and adjustable wrenches. The second one contains all my large grip pliers. At first they wouldn't fit but with a little tweaking ( spreading the slots out a bit) every thing fit perfect. Even with my modifications, they look great. The finish on them is high quality, and it really surprised me that it survived my modifications without blemish. I would rate these as a must have for freeing up space.. quality construction, looks great and fast shipping. 2 thumbs up. 👍👍

January 27, 2023
Rated 5 out of 5 stars

Unique tool and fast delivery

First non-impact ball universal joint I have seen - design is different from others that use flutes or segmented mechanisms. These roll smoothly and don't bind anywhere in 360 degrees of rotation. No "collar" like many others so you can get it in tight places.

Olsa was prompt with delivery and communicated with me to advise of order status. Had this in my mailbox three days after placing my order.

February 1, 2023
Rated 5 out of 5 stars

Great experience

I recently found out about Olsa and decided to order some items. I've been impressed with the quality of the tools, as well as the customer service. I'll definitely watch for more products from them!

December 30, 2022
Rated 4 out of 5 stars

Quality tools, annoying emails

The tools I purchased are good quality, but Olds Tools is relentless about sending constant spammy emails. They sent me three or four in a row asking if I forgot something in my cart when I’d already purchased the items. Annoying.

January 2, 2023
Rated 1 out of 5 stars

I thought I ordered a complete set of…

I thought I ordered a complete set of the socket holders 1/4, 3/8 and 1/2 both mm and SAE what I got was 2 1/2 mm sets. Customer service was no help. I have to be careful about what spend , at over $100 it was more than craftsmen but easier to read so I went ahead and ordered. Turned out what I intended to order would have been over 200 which couldn’t have afforded all at once so I would have ordered half this month and the rest in a month or two, I’m just a do it yourself er now and on social security now. Also your link to check my order didn’t work nor did the link to check shipping, used USPS site worked fine. iPhone 13. Would like to exchange one mm for SAE I don’t need 2 just yet

December 28, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look