Olymptrade Reviews 1,296

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express significant dissatisfaction with the payment process, particularly regarding withdrawals, which many describe as slow or problematic. Many also report issues with customer service, noting unhelpful responses and long resolution times. Reviewers often mention difficulties with refunds and a lack of timely responses from the company. The website itself is also a point of concern for some, with users experiencing various technical problems. Conversely, a small portion of people felt satisfied with the payment speed for some withdrawals, and some appreciated the responsiveness and transparency of the broker. A few customers also noted that support was helpful in understanding how the platform works.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report significant issues with deposits not... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing insulting and unprofessional... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant delays in receiving... See more

Response time

Customers experienced significant frustration and dissatisfaction with response times. Many reported... See more

Website

Reviewers highlight negative aspects of the website, expressing significant disappointment and frustration.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve been using Olymp Trade for a while, and my experience has been fairly balanced. The platform is easy to navigate and offers a good range of trading tools for beginners. However, sometimes the exe... See more

Company replied

Rated 3 out of 5 stars

I have sent request for withdrawal of funds and still i have the total amount in my app but i trade with and i lose money so can i receive withdrawal?

Company replied

Rated 5 out of 5 stars

Heard lot of people saying this Olymptrade app is scam n all, but honestly yaar I really dont knw what problem they having. I been using it for some months now, no big issue so far. Ofcourse sometimes... See more

Company replied

Rated 5 out of 5 stars

I started with a lot of doubts because of mixed opinions online, but my own experience has been mostly positive. The platform itself is easy to understand once you spend some time learning, and t... See more

Company replied


Company details

  1. Investment Service

Written by the company

Olymptrade is an international trading platform with over 100 million users across 130 countries. This page is one of the places where we’re open to hearing your feedback and offering help. For a closer connection with the brand, please visit our official channels.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Assets with high profitability

For my trading strategy, it's important that profitability of each trading order is at least 70%
And if you know about trading conditions of this platform, then you know that OlympTrade has a large selection of assets with profitability that exceeds 70%
Moreover, I can get more than 90% if I can increase my status

September 19, 2024
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Reply from Olymptrade

Absolutely! 📊 With Olymp Trade, you have access to a wide range of assets with high profitability, making it easier to align with your strategy requirements. Many of our assets offer returns of 70% or more, providing plenty of opportunities for successful trades. 🔝 And yes, as you mentioned, upgrading your status can unlock even higher profitability rates, sometimes exceeding 90%! This can definitely give your trading strategy that extra edge. If you have any questions about specific assets or statuses, feel free to ask—we're here to help! 😊

Rated 5 out of 5 stars

They have been

They have been running in the BIZZ for over 10 years and that’s why I decided to join the Olymp Trade broker! I like trading on the fixed time mode and payouts are indeed high! :)

September 19, 2024
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Reply from Olymptrade

We're delighted to have you with us! 🎉 It’s great to hear that our 10 years of experience in the business have given you the confidence to choose Olymp Trade. We’re glad you’re enjoying the high payouts and the Fixed Time Mode for trading. 😊 If you ever need assistance or have any suggestions, don’t hesitate to reach out. Happy trading and may your journey with us be filled with success! 🚀📈

Rated 5 out of 5 stars

I don’t have any doubts

They've been working in the industry for over 10 years. I trust them 100%!

September 16, 2024
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Reply from Olymptrade

Thank you so much for your trust and support! 🙌 We’re proud to have been in the industry for over a decade, and your confidence in us means a lot. We’re committed to providing a secure and reliable trading experience for all our users. If you ever have any questions or need assistance, feel free to reach out. Happy trading, and here’s to many more successful years together! 🚀📈

Rated 4 out of 5 stars

Easy trading app

It was not the first trading app I tried to learn, but it is the best one in terms of simplicity. Not only that, but its design is great too - intuitive, user-friendly and great user experience.
For now, I am focused on trading major forex pairs. I like that there are no spreads, which makes it even easier to make profits with these instruments.

August 24, 2024
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Reply from Olymptrade

Thank you for sharing your experience! 😊 We’re delighted to hear that you find our platform simple and user-friendly. Our goal is to make trading accessible and enjoyable for everyone, and it’s great to know we’re achieving that. We’re glad you’re enjoying trading major forex pairs without spreads—it’s definitely a great way to focus on strategy without the extra costs. If you have any questions or need assistance with your trades, we’re here to help. Happy trading and wishing you lots of success! 📈💪

Rated 5 out of 5 stars

Social and copy trading was more…

Social and copy trading was more difficult for me to adjust to owing to my trust issues. I ddnt know if i could fully trust their ratings and leave my trading decisions up to strangers but their rating has proven to be true saving me time and losses...

September 16, 2024
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Reply from Olymptrade

Thank you for sharing your experience! We completely understand your initial hesitation with social and copy trading. Trusting others with your trading decisions can be challenging, especially when it comes to something as personal as investing. We’re glad to hear that the ratings and performance of other traders have proven reliable and have helped you save time and avoid losses. It’s always great to see our users finding value in these features. If you ever have any questions or need further assistance, feel free to reach out. Happy trading and best of luck on your journey! 🚀📊😊

Rated 5 out of 5 stars
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Reply from Olymptrade

Thank you so much for the positive feedback! 😊 We’re thrilled to hear that you find our platform versatile and user-friendly for both Fixed Time Trades and traditional trading. Our goal is to make trading accessible and customizable to suit everyone’s preferences, so it’s great to know we’re on the right track. If you have any suggestions or need assistance, feel free to reach out. Happy trading, and may your experience continue to be seamless and successful! 🚀📈

Rated 5 out of 5 stars

Remarkable

This platform is scary popular but is remarkably friendly to its users, offering us sufficient tools and assets to attract both beginners and more experienced traders.
Their educational tools are easily accessible to intending traders and registered traders.
I using them for a while now and I have no cause to complaining

September 13, 2024
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Reply from Olymptrade

Thank you for sharing your experience! 😊 It’s wonderful to hear that you find our platform user-friendly and well-equipped for traders of all levels. We believe in providing a welcoming and supportive environment with plenty of tools and educational resources to help everyone succeed. It’s great to know that you’re enjoying your time with us and have no complaints. If you ever have questions or need assistance, don’t hesitate to reach out. Happy trading, and may your journey with us continue to be smooth and profitable! 🚀📈✨

Rated 1 out of 5 stars

Totally Fake trading plate form

Totally Fake trading plate form. Beware of it. I Placed order down side with $10 it also going down even that I lost my money. It happens not only 1 times with me 4 times I experienced same. I am deleting my account from today. Very bad Broker. Stupid

May 29, 2024
Unprompted review
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Reply from Olymptrade

Hello KylePryormkd,

Thank you for taking the time to share your experience with us. We truly regret to hear that you had a negative experience on our platform. Please understand that the market movements are determined by real-time fluctuations, and we strive to provide a transparent and fair trading environment for all users.

We'd like to investigate the issues you've raised further and ensure everything is working correctly. Please feel free to reach out to our support team at support-en@olymptrade.com so we can assist you in resolving this matter.

We value your feedback and are here to help!

Best regards,
The Olymp Trade Team

Rated 5 out of 5 stars

Fee structure

Clear fee structure is the strongest side here, ngl! *-*
You understand how much money you earn and how much fees you pay which is of utter importance for proper calculations.

September 10, 2024
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Reply from Olymptrade

Hey there, Tiwat Lertchai! 😊
Thanks a lot for the awesome feedback! We're thrilled to hear that you appreciate the transparency of our fee structure. We believe it's super important for traders to know exactly what they’re earning and what fees they’re paying—it definitely helps with those proper calculations. If you ever have any other questions or need assistance, feel free to reach out. We’re always here to help! 💪📈

Happy trading!
Best regards, Olymp Trade team.

Rated 5 out of 5 stars
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Reply from Olymptrade

Hey there, Felipe Salgado!
😊 We're so glad to hear you had a smooth experience with your USD/CAD order, and that there was no slippage—just the way we aim for it! 💪 It's great to know you're enjoying the platform. If you ever need any assistance or have questions, feel free to reach out. Thanks for trading with us!

Happy trading! 🚀

Rated 5 out of 5 stars

So easy

Even somebody who never traded before can use the platform from the first time ,it is so user-friendly.
Everyrhing is intuitive, so they did a good job on making the platform cozy.

September 5, 2024
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Reply from Olymptrade

Hello, Axel Pineda.
Thanks a ton for your awesome feedback! We're thrilled to hear that you're finding the platform super easy to use and that it's been intuitive right from the start. Making sure it's cozy and user-friendly for everyone, even beginners, is exactly what we aim for. Happy trading, and we're always here if you need anything! 😊🚀
Best regards, Olymp Trade team.

Rated 1 out of 5 stars

This is a fake trading platform

This is a fake trading platform. I don't encourage anyone to use this. You can make instant deposits using all platform into their account without delay but the moment you make a withdrawal they will tell you to wait for 5more days as their withdrawal will take 5days to process. Don't deposit your money in this platform, you can choose other alternatives that supports fast withdrawal seamlessly. When you reach out to their customer service, you will discover you are talking to an AI and not a real human This is really a bad sign, this company may have gone bankrupt. Stay away from it.

August 30, 2024
Unprompted review
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Reply from Olymptrade

Hello, Kkbo.

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience. At Olymp Trade, we prioritize our users’ satisfaction and transparency.

We want to clarify that we are a regulated and legitimate trading platform with a large user base worldwide. Regarding the withdrawal process, it’s true that certain methods might take up to 5 days due to security and verification procedures, which are in place to protect our users’ funds. We understand this can be frustrating, and we’re constantly working to streamline and speed up these processes.

As for customer support, we strive to offer real human support for more complex issues. We assure you that our support team is available to help with any concerns, and you can always request to speak with a representative.

We value your trust and are here to assist you. If you have any unresolved issues or further questions, please reach out to us directly at support-en@olymptrade.com. We appreciate your feedback as it helps us improve our services.

Thank you for your understanding,
The Olymp Trade Team

Rated 4 out of 5 stars

I like the fast deposit and withdrawal…

I like the fast deposit and withdrawal system the broker ofers to me.
Although I am using an old method which is the “bank cards” and it’s been very STABLE and CONSISTENT.

August 30, 2024
Unprompted review
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Reply from Olymptrade

Hello, Silvana

Thank you so much for your positive feedback! We’re thrilled to hear that you enjoy the fast deposit and withdrawal system we offer. It’s great to know that using your bank card has been stable and consistent for you—reliability is something we always aim to provide for our users.

If you ever need any assistance or have questions about other features or payment methods, feel free to reach out. We’re here to help make your trading experience as smooth as possible.

Happy trading!
The Olymp Trade Team

Rated 4 out of 5 stars

Profit and loss

I like fixed-time trading on this platform! Perfect trading style!!!
But so far I can't get only profit... Both profit and loss... Apparently I don't have enough experience :(

August 30, 2024
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Reply from Olymptrade

Hello Emran Fadi Shahin,

Thank you for sharing your thoughts! We're glad to hear that you enjoy fixed-time trading on our platform—it’s a popular choice for many of our traders!

It's completely normal to experience both profits and losses as you learn and grow. Trading is a skill that takes time to master, and every trade, whether profitable or not, is a step towards gaining more experience.

We offer a variety of educational resources and tools to help you improve your trading skills. Feel free to explore our Help Center to enhance your knowledge and strategy.

Keep going, and remember, every trader started where you are now. If you have any questions or need support, we’re here to help!

Happy trading,
The Olymp Trade Team

Rated 5 out of 5 stars

I got an advanced

I got an advanced status on my trading account since I mading a deposit of 500$ and to be honest the conditions on this status are better than on a starter one.
Most of all I like that the rate of return consists of 89% on fixed time mode which is higher than on a starter account. By the way, it is noticeable that the speed of withdrawals are faster than usual. It is very cool!

August 29, 2024
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Reply from Olymptrade

Hi, Ehab Zaki.
Thank you for sharing your experience! We're thrilled to hear that you're enjoying the benefits of the Advanced status. Higher returns and faster withdrawals are definitely great perks, and it's wonderful to see you making the most of them. If you have any questions or need further assistance, we're always here to help. Happy trading, and keep up the great work! 🚀💸
Best regards, Olymp Trade team.

Rated 4 out of 5 stars
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Reply from Olymptrade

Hello, Antônio Carlos Lima-Cardoso
We're glad to hear that you enjoy our market overview videos! It's always exciting to get a glimpse of what's ahead and plan your trading strategies for the week. If there's anything specific you'd like to see in future videos, feel free to let us know. Happy trading, and may the markets be ever in your favor! 📊📈
Best regards, Olymp Trade team.

Rated 5 out of 5 stars
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Reply from Olymptrade

Hello, Alonso Vázquez.
Thank you for the positive feedback! We're delighted to hear that you find the Olymp Trade platform unique and versatile. Our goal is to provide a user-friendly and comprehensive trading experience, so it's great to know that you appreciate it. If there's anything more we can do to enhance your experience, just let us know. Happy trading! 🙌😊
Best regards, Olymp Trade team.

Rated 5 out of 5 stars

FTT mode appealing for me

FTT mode appealing for me.
I traded forex a lot, but then I understood that analyzing various assets on FTT was easier. So I started trading on this mode and so far things going well!!

August 25, 2024
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Reply from Olymptrade

Hi, Budi Suherman

We're thrilled to hear that you're enjoying FTT mode! It's great that you've found analyzing assets easier with FTT and that your trading experience has been positive so far. If you have any questions or need further assistance, don't hesitate to reach out. Happy trading, and may your success continue!
Best regards, Olymp Trade team

Rated 5 out of 5 stars

Awesome guys

I guess olymp trade isn't just a broker... it's a whole microworld inside a big system where you dive in and then can't move out, lmfao!
Speaking seriously, there are:
- several trading modes;
- interesting system of statuses; (mine one is Expert)
- full-fledged MARKETPLACE with tons of strategies, signals and everything else;
- custom platform that performs no worse than MT.

July 12, 2024
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Reply from Olymptrade

Hi, Thaworn Srisuk
Thanks for the awesome feedback! We're glad you're enjoying your experience with Olymp Trade and finding our platform to be more than just a broker—more like a trading adventure! 🎉

It sounds like you're taking full advantage of everything we offer, from the various trading modes and the unique status system to our comprehensive marketplace filled with strategies and signals. And we're thrilled to hear that you find our custom platform to be on par with the best out there!

If you ever have suggestions or need support, we're here for you. Keep exploring and happy trading! 🚀
Best regards, Olymp Trade team

Rated 5 out of 5 stars

I like their videos about trading…

I like their videos about trading strategies and there are a lot of interesting things which traders can use in practice during real trading. Recently I used the RSI triple rebound strategy. 😎

August 26, 2024
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Reply from Olymptrade

Hello, Ricardo Henrique Soares
That's fantastic to hear! We're glad you enjoy our trading videos and find them helpful. It's awesome that you're already putting strategies like the RSI triple rebound to use in your trading. 😎 We aim to provide practical and insightful content that can make a real difference in your trading experience. If there are any other strategies or topics you'd like to see covered in our videos, let us know! Happy trading, and may your strategies continue to bring you success! 📊
Best regards, Olymp Trade team.

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