Olymptrade Reviews 1,296

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express significant dissatisfaction with the payment process, particularly regarding withdrawals, which many describe as slow or problematic. Many also report issues with customer service, noting unhelpful responses and long resolution times. Reviewers often mention difficulties with refunds and a lack of timely responses from the company. The website itself is also a point of concern for some, with users experiencing various technical problems. Conversely, a small portion of people felt satisfied with the payment speed for some withdrawals, and some appreciated the responsiveness and transparency of the broker. A few customers also noted that support was helpful in understanding how the platform works.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report significant issues with deposits not... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing insulting and unprofessional... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant delays in receiving... See more

Response time

Customers experienced significant frustration and dissatisfaction with response times. Many reported... See more

Website

Reviewers highlight negative aspects of the website, expressing significant disappointment and frustration.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve been using Olymp Trade for a while, and my experience has been fairly balanced. The platform is easy to navigate and offers a good range of trading tools for beginners. However, sometimes the exe... See more

Company replied

Rated 3 out of 5 stars

I have sent request for withdrawal of funds and still i have the total amount in my app but i trade with and i lose money so can i receive withdrawal?

Company replied

Rated 5 out of 5 stars

Heard lot of people saying this Olymptrade app is scam n all, but honestly yaar I really dont knw what problem they having. I been using it for some months now, no big issue so far. Ofcourse sometimes... See more

Company replied

Rated 5 out of 5 stars

I started with a lot of doubts because of mixed opinions online, but my own experience has been mostly positive. The platform itself is easy to understand once you spend some time learning, and t... See more

Company replied


Company details

  1. Investment Service

Written by the company

Olymptrade is an international trading platform with over 100 million users across 130 countries. This page is one of the places where we’re open to hearing your feedback and offering help. For a closer connection with the brand, please visit our official channels.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fixed time mode

Hell, man, I didn’t knowing anything about fixed time mode function. I thought it would be the same as I was trading on the forex market but gotta say this type of trading style is much better than the previous one.
It was quite funny to open trades and set up timer on different timeframes starting from 5, 10, 20 minutes and 1 or 2 hours. I don’t need to worry about closing a deal manually, it happens automatically. What I like most is how high payouts Olymptrades gives for successful trades. The platform is also great and there was nothing complicated about using it. 😎

February 24, 2025
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Reply from Olymptrade

Hello Camal,

Thank you for sharing your experience! 😎 We’re glad to hear that you’re enjoying Fixed Time Trading and finding it a better fit for your trading style. The ability to set timers and let trades close automatically can definitely make trading more efficient. It’s great that you’re also happy with the high payouts and user-friendly platform. If you ever have any questions or need assistance, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

live account

I didn’t know how fast this broker is
The speed making trade easier

February 23, 2025
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Reply from Olymptrade

Hello Paulo,

Thank you for your feedback! We’re glad to hear that you’re impressed with the speed of Olymptrade. A smooth and fast trading experience is essential, and we continuously work to ensure quick execution for our traders. If you ever need assistance or have any questions, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

HAVING TO USE WIRE TRANSFER ONLY WHEN I CAN ALSO USE BANK CARD OR ELECTRONIC WALLET ISN'T SO EXCITING BUT KNOWING THAT I HAVE THIS OPTIONS AVAILABLE IS DOPE!

HAVING TO USE WIRE TRANSFER ONLY WHEN I CAN ALSO USE BANK CARD OR ELECTRONIC WALLET ISN'T SO EXCITING BUT KNOWING THAT I HAVE THIS OPTIONS AVAILABLE IS DOPE!

February 21, 2025
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Reply from Olymptrade

Hello Bintang,

Thank you for your feedback! We understand that having multiple payment options is important, and we’re glad to offer a variety of choices, including bank cards and e-wallets. Flexibility is key, and we aim to provide convenient transaction methods for all traders. If you ever need assistance with payments, feel free to reach out to our support team. Happy trading!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

THIRD CLASS SUPPORT EXPERIENCE WITH…

THIRD CLASS SUPPORT EXPERIENCE WITH OLYMP TRADE
I HAVE REPORTED ONE DEPOSIT ISSUE SINCE JULY 2024.
SHARED THE REQUIRED DOCUMENTS MULTIPLE TIMES
SHARED THE UPDATED BANK STATEMENT 10-12 TIMES STILL THIS MORONS ARE ASKING ME TO SHARE THE STATEMENT AGAIN AND AGAIN
ALSO I HAVE CONVEYED THIS SUPPORT GUYS THAT MY BANK DO NOT HAVE ANY BANKING APPLICATION OR NET BANKING FACILITY IS NOT AVAILABLE
STILL A NEW GUY GETS CONNECTED AND ASK FOR THE SAME DOCUMENTS AGAIN AND AGAIN
IT'S JUST A SIMPLE DEPOSIT ISSUE OF 151$ STILL THIS GUYS ARE NOT CAPABLE TO SOLVE THE ISSUE EVEN AFTER SHARING THE BANK STATEMENT MULTIPLE TIMES
JUST A PATHETIC AND THIRD CLASS SUPPORT OLYMP TRADE TEAM HAS

NOT EVEN READING THE EMAIL SHARED BY THE CUSTOMER ONLY COPY PASTING THE READYMADE EMAIL TEMPLATE

REALLY FRUSTRATED FROM THIS PLATFORM
IN LAST TWO YEARS THIS GUYS HAVE STOLEN MY 45000$ I REQUEST FOR A IMMEDIATE REFUND OF ALL MY DEPOSITED AMOUNTS
NOT REALLY HAPPY WITH THE SERVICE NOR HAPPY WITH THE PLATFORM

TILL NOW I HAVE DEPOSITED 45000-50000$ WITH OLYMP TRADE
I JUST REQUEST ALL MY MONEY TO BE REFUNDED FROM THIS PLATFORM
NOT EVEN TRYING TO UNDERSTAND THE SITUATION AND JUST COPY PASTING THE READYMADE EMAIL TEMPLATES

February 21, 2025
Unprompted review
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Reply from Olymptrade

Hello Shivam,

We sincerely apologize for the inconvenience you’ve faced. We want to ensure your experience with Olymptrade is smooth and satisfying. We've prioritized your case and our support team is actively working to resolve the deposit issue you’ve encountered.

Could you please provide your Olymptrade account ID? This will allow us to escalate your case for a thorough review. We truly appreciate your patience and are dedicated to sorting this out swiftly.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Fast

Variety of payment methods is here... I used tether, very fastt, thank you olymptrade

February 20, 2025
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Reply from Olymptrade

Hello Gilang,

Thank you for your feedback! We're glad to hear that you appreciate the variety of payment methods available on Olymptrade. Tether is indeed a fast and convenient option, and we’re happy that your transaction was smooth. If you ever need assistance or have any questions, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 4 out of 5 stars

Trading forex almost without any spread…

Trading forex almost without any spread here… but there is a small fee ;)
still good

February 18, 2025
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Reply from Olymptrade

Hello Arjuna,

Thank you for your feedback! We're glad to hear that you appreciate the low-spread Forex trading experience on Olymptrade. While there is a small fee, we strive to keep trading conditions competitive and transparent. If you ever have any questions about fees or trading strategies, feel free to reach out to our support team. Happy trading!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars
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Reply from Olymptrade

Hello Amanda,

Thank you for sharing your experience! We're glad to hear that you received your payments smoothly and that you’re enjoying the bonus program. Olymptrade strives to provide flexible and convenient withdrawal options to make transactions as seamless as possible. If you ever need assistance or have any questions, feel free to reach out. Wishing you continued success in your trading!

Best regards, the Olymptrade team.

Rated 4 out of 5 stars

Olymptrade reviews hinted me on opening…

Olymptrade reviews hinted me on opening the account here and I couldn't... disobey. They sounded like I needed to defy the platform! =D Sike! They are nice guys, teach you a lot, let you earn a lot.

January 24, 2025
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Reply from Olymptrade

Hello Nour El-Din,

Thank you for your fun and positive feedback! 😄 We’re glad that Olymptrade reviews helped you make the decision to join, and even happier that you’ve found value in our platform. Our goal is to provide both education and earning opportunities for traders, and it’s great to hear that you’re enjoying the experience. If you ever need assistance or have questions, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

The customer service has been great and…

The customer service has been great and very helpful, can be reached through different channels.👍🏼

February 14, 2025
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Reply from Olymptrade

Hello Aarav,

Thank you for your kind words! 👍🏼 We’re delighted to hear that you found our customer service helpful and accessible through multiple channels. Providing reliable support is a priority for us at Olymptrade. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Withdrawal issue


My Olymp Trade ID: 114118202

Withdrawal Amount: ₹700

Withdrawal Date: February 4, 2025

Date Received in Bank: February 5, 2025, at 12:01 PM

Despite receiving the funds in my bank account, Olymp Trade has not updated the withdrawal status. I have contacted their support multiple times, but they keep delaying with vague responses and no resolution.

I request the IFC to intervene and ensure that Olymp Trade updates my withdrawal status immediately. I have attached proof, including my bank statement and email conversations with their support team.

February 4, 2025
Unprompted review
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Reply from Olymptrade

Hello Sharad Pandey,

Thank you for reaching out and sharing your concern. We understand how important it is to have your withdrawal status updated correctly.

We have forwarded your details to our support team, and they will contact you soon to resolve this matter. We appreciate your patience and are here to ensure a smooth resolution.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

10 YEARS on the market

10 YEARS on the market, and Ftt is, STILL. the most innovative style, lol

lots of people tried to copy it; I tried some here and there - it's not to this level of polish, at all.

February 11, 2025
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Reply from Olymptrade

Hello Joaquín,

Thank you for your fantastic feedback! 🎉 We’re proud to have been on the market for 10 years, continuously improving and innovating to provide the best trading experience. Fixed Time Trading (FTT) remains a unique and powerful trading mode, and we appreciate your recognition of its quality and polish. If you ever need assistance or have suggestions, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Scam Platform

This platform manipulates operations, if you have any doubts about this, check the Boeing chart and review the first half hour of the February 7th 2025 and you will see the manipulation. Set the chart to a 5-minute time frame, then check the TradingView or TC2000 platforms. You will see the manipulation. Remember, set the time frame to 5 minutes to see the difference and the manipulation.

esta plataforma manipula las operaciones, si tienen duda de esto, revisen la grafica de Boeing y revisen la primera media hora del dia 7 de febrero del 2025 y veran la manipulacion, pongan el grafico en temporalidad de 5 minutos, luego revisen la plataforma tradingview o TC2000, van a ver la manipulacion, recuerden pongan la teporalidad de 5 minyutos para que vean la diferencia y la manipulacion

February 10, 2025
Unprompted review
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Reply from Olymptrade

Hola TEXLA,

Entendemos sus preocupaciones y agradecemos que nos las comparta. En Olymptrade, garantizamos la transparencia utilizando datos de mercado en tiempo real provenientes de proveedores confiables. Las diferencias entre plataformas pueden deberse a variaciones en los proveedores de liquidez, métodos de agregación de datos o fuentes de precios, pero esto no indica manipulación.
Si tiene preocupaciones específicas sobre sus operaciones, le recomendamos que se comunique con nuestro equipo de soporte a través de los canales oficiales. Nuestro equipo está disponible 24/7 para ayudarle y brindarle cualquier aclaración necesaria.

Saludos cordiales, el equipo de Olymptrade.

Rated 1 out of 5 stars

The app needs tuning so many times the…

The app needs tuning so many times the pips are above and it's saying no results no win no loss I feal like it's toying the custmer to continue I have seen videos with other costumers it's not acuret at all.

February 4, 2025
Unprompted review
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Reply from Olymptrade

Hello Marco,

Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with the app. We constantly strive to improve our platform and ensure accurate and transparent results for all our traders. If you encounter any discrepancies, please reach out to our support team with specific details, our support team is available 24/7 to assist you and ensure a smooth trading experience.

Your satisfaction and trust are paramount to us, and we're committed to addressing any concerns you may have.

Best regards, the Olymptrade team

Rated 5 out of 5 stars

Dope platform

Olymptrade has been the best platform for me!
Easy to access, easy to learn :D

January 28, 2025
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Reply from Olymptrade

Hello Shekhar,

Thank you for your kind words! We're delighted to hear that Olymptrade has been the best platform for you. Our goal is to keep trading accessible and easy to learn for everyone. If you ever need any tips or assistance, feel free to reach out. Wishing you continued success in your trading journey!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Worst site it's not a trading site this…

Worst site it's not a trading site this is only gambling. Guys don't trust this site always Loss only. Don't invest be careful guys

January 25, 2024
Unprompted review
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Reply from Olymptrade

Hello Wesley,

Thank you for sharing your thoughts. We’re sorry to hear that you feel this way. We strive to provide a transparent, educational, and user-focused trading platform that empowers traders to make informed decisions. Trading always involves some level of market risk, and we encourage all users to take advantage of our free educational resources and practice accounts to build confidence and skills. If there’s any way we can help clarify or guide you, please don’t hesitate to reach out.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Effective mode

Of course, when I first saw Olymp Trade trading platform, everything seemed to me unusual and unfamiliar. Especially, it concerned this fixed time trading mode, about what traders tend to leave reviews that actually caught my interest. Though, I gotta admit, processes are built very well in this trading platform. The fixed time mode helped me to achieve good results, props to good 93% profitability rate that made my trading more transparent in fees. Also, I can say that support works quite fast, same can be said for deposit and withdrawals, I could do them starting from $10.

January 24, 2025
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Reply from Olymptrade

Hello Leslie,

Thank you for sharing your thoughtful review! We're delighted to hear that you've had a positive experience with the Fixed Time Trading mode on Olymptrade. It’s great to know that the platform’s 93% profitability rate and transparent processes have contributed to your trading success. We’re also glad that you’ve found our support team responsive and the deposit and withdrawal process convenient. If there’s anything more we can do to make your experience even better, feel free to reach out anytime. Happy trading!

Best regards,
The Olymptrade team.

Rated 1 out of 5 stars

Sir, please solve the issue and deposit my amount

Sir,
I had deposited 10 USD on 30th July, 2024 it was paid, still I have not received it.

Id-41918911

July 30, 2024
Unprompted review
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Reply from Olymptrade

Hello, Anil Singh.

We understand your concern regarding the deposit, and we want to assure you that we take such matters seriously. Our team attempted to reach out to you on November 24, but unfortunately, we were unable to connect successfully.

Please contact our support team directly so we can assist you further.

Looking forward to your response.

Best regards,
The Olymptrade Team

Rated 4 out of 5 stars

Olymptrade provides various trading…

Olymptrade provides various trading strategies and they always explain in their videos how exactly we should use these strategies properly. Sometimes it’s getting hard to understand what they mean.😅

January 20, 2025
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Reply from Olymptrade

Hello Rizky Mandala,

Thank you for your feedback on our trading strategies and educational videos. We're glad you find the resources helpful, though we understand that some content might be challenging to grasp.

We strive to make our educational materials as clear and beneficial as possible.

Could you let us know which parts are difficult to understand, or how we can improve our explanations?Your insights are invaluable to us.

Additionally, we'd love to know what we can do to earn a 5-star rating from you. We're committed to enhancing your trading experience and value your suggestions.

Best regards, The Olymptrade Team

Rated 4 out of 5 stars

There are diffrent things that makke a…

There are diffrent things that makke a broker expensive like the spreads, fees or commissions. This platform is affordable and puts its clients' satisfaction first!

January 16, 2025
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Reply from Olymptrade

Hello, Naveen Chatterjee

Thank you for your kind words! 🌟 At Olymptrade, we strive to keep trading accessible and affordable for everyone. It’s great to hear that you’re enjoying the platform and finding value in our efforts to prioritize your satisfaction. If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know. Happy trading! 🚀

Best regards,
The Olymptrade Team

Rated 4 out of 5 stars

Most Olymptrade reviews claim that…

Most Olymptrade reviews claim that payments are all right, but they could be more efficient.

January 13, 2025
Unprompted review
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Reply from Olymptrade

Hello, J. Rivera

Thank you for your honest feedback! We’re glad to hear that payments are meeting expectations, but we’re always looking for ways to improve efficiency. Your input is valuable, and we’ll continue working to make our processes even smoother and faster for our traders. If there’s anything specific you’d like to share, we’re all ears!

Best regards,
The Olymptrade Team

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