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Company details
Written by the company
Omi cute was founded by 21 year old Naomi Shadaya Gauti with the intention of bringing you joy and happiness one product at a time. Naomi having suffered from (and still battling ) depression understood that life can get a bit dark .So she sort out to find small things that bring us joy in everyday life. Omi Cute is a Kawaii Shop selling high quality kawaii products that include kawaii phone cases , kawaii plushies , hello Kitty accessories, cute shoes , cute bags , water bottles , kawaii stationery , desk and home accessories. We prioritise customer care more than anything, to have a customer come back happy with their purchase is top priority.
Contact info
United Kingdom
- omicute.com
4.0
Great
13 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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such a cute airpods case
such a cute airpods case! had to order another for my friend to match :)
just takes a while to arrive.
February 11, 2023
Super Cute!
My sister loved my gift ! The seller was great at answering my questions and I will definitely be buying from this shop again!
November 28, 2022
Reply from Omicute
Hello Samantha ,
We are so happy to hear that you had an amazing shopping experience. Your positive feedback is greatly appreciated. Thank you 🌸
Never even received my order and when I…
Never even received my order and when I reached out about it you called me a potential scammer and got very rude towards the end. When I already paid you for the item I did not receive. How does that even make sense? When I started explaining my situation I got sent paragraphs of the exact same thing just worded differently and a little more degradingly each time. I’ll be letting everyone know (and I have a huge fan base online) what happened here. Never purchasing from Omicute ever again.
December 21, 2022
Reply from Omicute
Hello Jorden ,
We are super thankful that you updated us via Mail that you did receive the package after it was misplaced by USPS .We will definitely be taking this experience as a lesson for the future 🌸
I loved everything I find on your page
I loved everything I find on your page, the article arrived on time and the quality really surprised me. I would definitely ask again :)
December 9, 2022
Unprompted review
Reply from Omicute
Hello Dianna ,
Thank you for your support and amazing review. We are super excited for your future orders 🌸
Amazing!!!
The customer service is soooo great!! I had some questions about my order and they were so nice about it!! Also the product is great quality! I found them from a picture on Pinterest, I am so glad!
December 24, 2022
Reply from Omicute
Hello Kayla ,
Thank you so much for your positive feedback . We really appreciate you taking the time out to share your experience with us ! We count ourselves lucky for customers like you.So glad you love your package 🌸
Very good customer service
Very good customer service, cane in time, all round pleasant experience. A very nice gift for christmas.
December 17, 2022
Reply from Omicute
Hello Thomas ,
Thanks for the awesome review .We work hard to meet expectations like yours, and we’re happy to hear that we hit the mark for you. Merry Christmas 🌸
Optimistic
Still waiting for my purchase.
Update: customer service reassured me that my order will arrive in time for the holidays
December 15, 2022
Reply from Omicute
Hello Jacqueline ,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future.
We sent you an email when you first sent you enquiry. The email also states your order has been in transit for 10 days not 3 weeks .We are expecting that you receive the package this coming week . We are waiting for your response.Please note you can also reach out on Instagram , via text or call , on WhatsApp and any other method we offer that you are comfortable with .
I'm so sorry. We're normally known for our exceptional attention to detail, and we regret that we missed the mark.
We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again 🌸
Reply from Omicute
Hello Alexis , your order is actually not late at all . It is moving normally .It has been in transit for just 10 days and is already in the US .You will most likely receive your package this week
Please feel free to use our live chat feature if you need help tracking the order or anything at all . We also have our email available on the website , Instagram and we now have WhatsApp . You can reach out on any platform you are comfortable with . Our priority is that you as a customer have an amazing shopping experience.We hope next time the process will be better for you .
Also check out our shipping policy Incase of future orders . Thank you so much for your support we really appreciate it 🌸
Very Cute~
The phone cases are really cute and the owner was great with communicating the shipping process to me.
November 5, 2022
Reply from Omicute
Hello Sommer ,
We really appreciate your support and we are glad that you enjoyed your shopping experience.Thank you for your positive feedback 🌸
Great customer service!
October 17, 2022
Reply from Omicute
Hello Cynthia ,
Thank you for your support and positive feedback . We really appreciate it 🌸
10/10 Quality
I absolutely love the feeling of my Cow Slides. They look very high quality and it is definitely worth it. I think I’m going to buy a different pair of slides next time because of how comfortable they really are. 10/10. Amazing.
October 12, 2022
Reply from Omicute
Hie Stacey ,
Thank you for trusting us . We are thrilled to hear that you enjoyed your shopping experience. All of us at Omi Cute appreciate your support and positive feedback .Thank You 🌸
Super Cute 💕
The live chat support was fast and l purchased a cute kawaii bag for my little sister she is obsessed with it 🥹
September 9, 2022
Unprompted review
Reply from Omicute
Hello Leona ,
Thank you so much for sharing your feedback . We are super happy that you had an amazing shopping experience and can not wait to serve you again .
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