No complaints about the product itself. they are amazing, and the software works without a hitch. However, We ordered multiple blinds and not once during the process were we warned that we would be hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The blinds look and work great but I ordered a cord and it never came. Also if you are in America don't forget about tariffs because it can add up to be a lot.
We installed the Oslo Beige Smart Roller Shade in our stairwell window, which is completely out of reach, and it’s been a total lifesaver! The smart functionality works beautifully, making controlling... See more
Company replied
Beautiful and smart blinds with super helpful employes! Bought these after looking for smart blinds that supported everything I wanted for a long time. Finally these came up and checked every box. Fut... See more
Company details
- Window Treatment Store
- Curtain Store
- Curtain Supplier and Maker
- Decoration and Interior Design Store
- e-Commerce Service
Written by the company
OmniaBlinds - Smart Shades for Modern Living Upgrade your home with our smart blinds, compatible with Apple Home, Alexa, Google, and SmartThings through Matter-over-Thread technology. Our custom shades seamlessly integrate into your smart home ecosystem, offering app-controlled convenience and voice activation. Unmatched Quality and Design Crafted from eco-friendly textiles, all our smart blinds are made in Sweden, ensuring energy efficiency and a perfect fit for your windows. Whether you need blackout blinds for privacy, translucent blinds for filtered light, or transparent blinds for a clear view, we have stylish options to suit any room. Seamless Integration and Easy Installation Experience wireless installation and intelligent light control that adjusts to your daily routine, enhancing both home security and comfort. Our blinds operate with Thread and Bluetooth, ensuring effortless use and seamless integration with your smart home setup. Sustainable and Functional At OmniaBlinds, quality meets sustainability. Enjoy the benefits of smart thermal regulation, keeping your space comfortable all year round. Our smart shades are designed for a modern lifestyle, combining elegance and functionality. Each blind is handcrafted in Sweden, ensuring superior quality and durability. Discover the OmniaBlinds Way Experience smart shades without compromises. Upgrade your home with OmniaBlinds smart shades today and enjoy unparalleled quality, seamless integration, and sustainable living.
Contact info
4.2
Great
216 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The blinds look and work great but I…
The blinds look and work great but I ordered a cord and it never came. Also if you are in America don't forget about tariffs because it can add up to be a lot.
March 3, 2026
Awful service
Awful service. Product was faulty and obviously not had a check. Images sent but no customer service was you’ve basically done it.
Finally offered a refund and be with me in 7 days. That was 11 days ago. No refund and no response to emails
This is literally the worst service I’ve experienced.
January 31, 2026
Unprompted review
Reply from OmniaBlinds
Hi Amanda,
We truly appreciate all feedback, whether positive or negative, as it helps us improve. However, in this specific case, we categorically disagree with the description of our service and the product. We always strive to go above and beyond for our customers. 'Awful service' is far from the standard we uphold or what we are known for.
It is worth noting that you have chosen to return as a customer and place multiple orders over several years. This clearly contradicts the claim of poor quality or service. After a multi-year dialogue where we have provided extensive support, and technical guidance, our records show that the issues reported consistently stem from incorrect installation rather than manufacturing defects. Furthermore, the claim regarding a lack of response is factually incorrect; we have maintained a continuous and documented email thread with you.
As stated, a refund for one roller blind was processed as a final pragmatic step to close this matter. Any further delay in funds appearing is a matter for the bank, not our support team.
Kind regards,
OmniaBlinds
Good but some unexpected setbacks. watch out for the Tarriffs
No complaints about the product itself. they are amazing, and the software works without a hitch. However, We ordered multiple blinds and not once during the process were we warned that we would be hit with Tarriffs (almost $400US). We understand its not the company's fault, but a warning at the checkout process would have been appropriate. Also, no screws provided or charger just seems a bit cheap for such a nice product.
December 15, 2025
The new blinds are perfect
The new blinds are perfect.
They were easy to install, work like a charm and the curtain color is extremely good.
If only I had need for additional rooms to have them, I would order more.
It took a while to get them as they had a longish queue but it was worth it.
December 9, 2025
Superb quality excellent color and Material
The material and quality was exactly what I expected and what i look for when i buy things.
I work in IT and l love IoT. These blinds works great with siri or from my widgits on my mac.
Only thing i have complaints about is some missing information online on the installation, i couldnt find the weight of the blinds or the size of the screw hole on the mounting plate. I have informed the seller and hopefully they will make it possible for people to prepare.
December 9, 2025
Those are great blinds
Those are great blinds, and they work very well within the apple home ecosystem. Delivery was fast.
October 20, 2025
Reply from OmniaBlinds
Hi Patrick,
Thank you for your review! We're glad to hear that the blinds work well in your Apple Home setup and that the delivery was quick. We really appreciate you taking the time to share your experience.
Kind regards,
OmniaBlinds
Beautiful Design and Brilliant Functionality
We installed the Oslo Beige Smart Roller Shade in our stairwell window, which is completely out of reach, and it’s been a total lifesaver! The smart functionality works beautifully, making controlling the light effortless. The Oslo design is stunning! It lets in just the right amount of light to keep the space bright while blocking harsh sunlight, so the stairwell no longer turns into a furnace. Highly recommend both the product and the brand!
September 23, 2025
Reply from OmniaBlinds
Hi Erin,
Thank you for your wonderful review! We’re very glad to hear that the Oslo Beige Smart Roller Shade works so well in your stairwell window and that the light control and heat reduction made a real difference.
Thank you again for taking the time to share your experience and for recommending us. It really means a lot!
Kind regards,
OmniaBlinds
Straightforward
Easy to use webpage with good explanations about each product. Thoughtful designs with high-quality.
September 3, 2025
Reply from OmniaBlinds
Hi Michael,
Thank you for the great feedback! We're happy to hear you found the website easy to use and appreciate the quality and design of our products.
Kind regards,
OmniaBlinds
Terrible experience
In summary, terrible. I ordered a number of blinds, and ordered without a discount code. I spent quite a bit of money on it.
You should know that if you want to control the blinds through Google Home or your phone etc, it actually uses a little white wire on the top that is the antenna.
All the blinds had an antenna but one. Not only did it miss the antenna, it was also damaged so that it didnt work at all. After some emails with customer service, we found that the reason it didnt work at all was that some plastic bracket had moved because of the transport. After moving the bracket back it worked, but just the motor and not the Google Home etc. And that was because the antenna was missing.
The customer service simply said that its not their problem that the blind arrived damaged, but I should order a new motor at full price again.
I am appalled at this response. They have insurance for this, and I complained about one blind after spending a lot of money on several others. The right thing to do for them would be to replace the motor at no cost.
In addition, I can say that the blinds that do have the antenna on it dont work very well either. They constantly lose connection so I have to reinstall them every time.
I did some further research and would suggest you instead order with Smart Wings. They seem to have much better products.
August 22, 2025
Reply from OmniaBlinds
Hi Conrad,
We appreciate your feedback but your review does not reflect the actual circumstances of this case.
At OmniaBlinds, we are extremely thorough with every product that leaves our facility. Each motor is individually tested for radio communication, sealed in protective plastic, and carefully packaged. We take quality control very seriously, and we are equally committed to helping our customers — often far beyond what our policy requires.
In your case, you previously ordered two blinds in the wrong sizes. Even though this was entirely outside of warranty, we offered a generous discount and produced new blinds for you at a heavily reduced price — simply because we wanted you to be satisfied with your experience.
Regarding your current claim, the photos you sent clearly show that the antenna cables on one motor have been cut off. This kind of damage cannot occur during production or transport.
You also mentioned that your other blinds lose connection frequently. That is not a common issue with our products — we have not received such feedback from other customers. In most cases, such symptoms are related to the local smart home setup (for example, weak Thread signal or network configuration), and we are always happy to help optimize that if contacted.
We are always willing to assist and take pride in being accommodating, but we must also set clear boundaries when a demand becomes unreasonable and when it is evident that we have not made any mistake.
Our offer to provide a replacement motor at a reduced price remains valid, but we cannot take responsibility for damage caused during installation.
Kind regards,
OmniaBlinds
Almost perfect….
The order and delivery process was very straightforward and dispatched much quicker than the initial 5 week estimate. The supplier makes it very clear on the website that you might get charged import/duty fees which I did here in the UK. The additional £130 for two blinds did leave a sour taste and makes the overal cost of the blinds far more expensive than first thought. Blinds arrived well packaged with good instructions and we had them fitted perfectly in no time. Added them into homekit via matter and after a quick firmware update they were online. Motor is quite and we’ve had zero connection issues. The quality overal is great however I was expecting the Blackout material to be more effective. When the suns directly on it you can see lots of small pin holes where the light is visible but its better than what we had previously. Overal great product and service from supplier.
August 16, 2025
Unprompted review
Reply from OmniaBlinds
Hi Matt,
Thank you for your kind words and for taking the time to share your experience.
Regarding the import fees — unfortunately, these are determined by your country’s customs regulations and are completely outside of our control.
As for the light passing through — we checked your order and saw that you selected translucent fabrics, which are designed to filter light rather than block it completely. This means visibility through the fabric is expected and normal.
That said, we always want our customers to be fully satisfied. If you're still looking for a true blackout solution, feel free to reach out — we’d be happy to offer you a discounted price on two replacement blinds with a blackout fabric. Just email us at hello@omniablinds.com and we’ll gladly assist.
Kind regards,
OmniaBlinds
Good experience
Overall, I had a good experience with this company. I purchased five blinds, and while most of them worked perfectly, one turned out to be defective and didn’t function as it should. Unfortunately, the replacement process took quite a long time and involved a lot of back-and-forth messages, which I found frustrating. In the end, they did replace it, but the experience left me a bit disappointed.
October 7, 2024
Reply from OmniaBlinds
Hi Georgios,
Thank you for your review — we’re glad to hear that you are happy with the blinds and that the issue was ultimately resolved.
We’re sorry the replacement process felt frustrating. Since we always need to follow our internal routines to verify the issue before sending out new motors, it can sometimes take longer — especially when the issue is not something we’ve encountered before. In some cases, it’s a quick fix, but other times it requires more investigation to ensure we find the right solution.
We truly appreciate your patience throughout the process, and we’re happy we could resolve it in the end. If you ever need assistance again, feel free to reach out to us at hello@omniablinds.com.
Kind regards,
OmniaBlinds
The blinds are great
The blinds are great; we love their look and quality. We had some questions about installing the valances, but Emily Karlsoon (Customer Support) was quick to send us a PDF with the valance mounting guide. Thanks, Emily!
Summing up, the blinds are perfect and the customer service is excellent.
April 22, 2025
Reply from OmniaBlinds
Hi Ana,
Thank you so much for your kind words — we’re thrilled to hear that you’re happy with both the blinds and the support you received!
We’ll make sure to pass on your appreciation to Emelie. If you ever have more questions or need assistance in the future, don’t hesitate to reach out.
Kind regards,
OmniaBlinds
Great blinds with great support.
Great initial support with a video call prior to ordering along with following up after delivery to confirm product was working fine.
I highly recommend them.
April 10, 2025
Reply from OmniaBlinds
Hi D,
Thank you so much for your kind words! We’re happy to hear that both the product and support met your expectations — and we really appreciate your recommendation.
Kind regards,
OmniaBlinds
Great customer service!
March 5, 2025
Reply from OmniaBlinds
Hi Steve,
Thank you for the positive feedback — we're so glad to hear you had a great experience with our customer service!
Kind regards,
OmniaBlinds
You never sent the samples
You never sent the samples. It has been over a month. Obviously a one star review
March 5, 2025
Reply from OmniaBlinds
Hi Nathan,
We sincerely apologize that you never received your fabric samples. We always fulfill all fabric sample requests promptly, but unfortunately, sometimes postal carriers mishandle or lose shipments, which is completely beyond our control.
That being said, we of course take full responsibility for ensuring you receive what you requested. We would be happy to resend your samples via UPS with tracking to guarantee a secure and timely delivery. Please reach out to us at hello@omniablinds.com so we can arrange this for you immediately.
Customer satisfaction is our top priority, and we truly value the opportunity to make this right.
Kind regards,
OmniaBlinds
Highly recommend OmniaBlinds
Just so very helpful and professional and always so prompt answering any questions. Very fast and efficient with delivery of a very high quality beautiful blinds.
Love my blinds
February 6, 2025
Reply from OmniaBlinds
Hi Cynthia,
Thank you so much for your kind words and for taking the time to leave this wonderful review! We are glad to hear that you are happy with both our service and the quality of your blinds.
Providing a seamless experience—from answering questions to fast delivery—is something we truly prioritize, and it means a lot to know that it made a difference for you.
Kind regards,
OmniaBlinds
Look no further - The best blind company there is!
As my title says, look no further! I had a fantastic experience with this company. Very high quality product with an amazing selection of awesome fabrics you can choose from. Be sure to order a selection of free swatches to help with your decision making. In addition to an excellent product line, their customer service is second to none. They were fully knowledgeable about their entire product line and both extremely prompt, helpful, and patient with me with taking me through the selection process. Ordering from Sweden was a breeze with no problems or high shipping costs so do not let that deter you at all. Their tracking system provides almost daily updates as to when your order will be delivered. Thanks so much Omniablinds, keep up the great work!!
January 14, 2025
Reply from OmniaBlinds
Hi MeM,
Wow—thank you for such an amazing review! We are absolutely delighted to hear that you had such a fantastic experience with us, from selecting fabrics to receiving your final order.
We take great pride in offering high-quality products, a seamless ordering process, and top-notch customer support, so it truly means a lot to know that we met your expectations in every way.
Your kind words and support motivate us to keep delivering the best for our customers.
Kind regards,
OmniaBlinds
Fabulous pre-order Facetime service
Just had a FaceTime call with on of the product experts, first of all what a fabulous service to offer and secondly the expert was extremely helpful as we talked through our plans and he was able to reassure us, prior to ordering, that the assumptions we had made were correct he even offered some additional advice that we hadn’t considered which would improve the final outcome.
January 6, 2025
Reply from OmniaBlinds
Hi Tim,
Thank you so much for your kind words! We are happy to hear that you found our FaceTime consultation helpful. We know that ordering custom blinds is an important decision, so we always strive to provide the best possible guidance to ensure a perfect fit for your space.
It’s also great to know that our expert was able to reassure you and even offer additional insights to enhance your final setup. We truly appreciate your trust in us and look forward to providing you with an excellent experience from order to installation.
Kind regards,
OmniaBlinds
Reply from OmniaBlinds
Hi Ben,
Glad to hear you received your samples and refund! Let us know if you need any help with your order.
Kind regards,
OmniaBlinds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.