I've used this company once before it was ok , slow delivery , the parcel company is awful that they use . The actual onbuy is fine they sorted my problem out for me hence 4 stars , the seller I boug... See more
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It was easy to purchase and a great range of items you cannot get easily through the rainforest website. The lack of communication between order and delivery was not great and had concerns I had been... See more
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Product was good and a great price. The Yodel delivery website was very misleading to start with (it said “we have your package” very early on in the process, but when I was able to live chat with the... See more
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Eventually got a refund for an incorrect item following a poor review on trust pilot. Annoyingly the selling didn't just refund me for sending the wrong item, but at least I got the money back in the... See more
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Company details
About OnBuy.com
Written by the company
OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
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Sell With OnBuyContact info
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom
- https://support.onbuy.com/hc/
- onbuy.com
4.4
Excellent
124K reviews
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All good. Just be aware of possible personal spelling errors.
All excellent .
But my name is
:Eileen FRAIN,not, NOT Grain .
Please update your records . I’m going to be more inclined to make further orders once my name has been amended .
Thankyou.
Eileen Frain.
April 24, 2026
Reply from OnBuy.com
Eileen Frain
Thank you for your review, Eileen. We have updated your name on our records and look forward to helping with any future orders.
Have a great day!
OnBuy Trustpilot Team
Can not mood at all bike was lovely
Can not mood at all bike was lovely. Came before it said. I have recommend you to people all ready.
April 22, 2026
Reply from OnBuy.com
Michelle gorman
Thank you for your kind feedback. We're pleased the bike arrived earlier than expected and that you're happy with it. We appreciate you recommending us to others.
Have a great day!
OnBuy Trustpilot Team
I prefer OnBuy
I prefer OnBuy, non of my parcels have been lost, or delayed. I’m definitely going to use OnBuy a lot… 🫶🏼
April 21, 2026
First time user
First time of using onbuy, and very impressed with the whole process, easy to use, fair competitive prices, and fast delivery with good communications, will be back
April 15, 2026
Great service and products
April 21, 2026
Great product
Great product. Sealed and new . Well packaged and great value for money . Lovely perfume for a present . Will be ordering from you in the future . Thanks again .
April 21, 2026
Recently purchased a Swarovski Una…
Recently purchased a Swarovski Una Angelic Tennis Necklace - Round Cut, White which is a fake. It has bubbles inside the crystals and the stones are not flawless, which if they were from Swarovski they would be. It also does not have a numbered security tag on it. I have been advised today 24/04/26 I am being refunded for it but I have no doubt Onbuy know fully that the goods being sold by this Company are fakes, I would therefore like to know if they are going to let the seller in question sell their goods on this site and if the answer is yes WHY?????????????
April 24, 2026
Unprompted review
Reply from OnBuy.com
Carl Pemberton
Thank you for your lovely review. We’re pleased our range of products and great value met your expectations.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
M A Hossain
Thank you for your kind feedback. We are pleased our team provided great support and helped make your experience a smooth one.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Robert
Thank you for your lovely review. We are delighted it made such a great present and brightened the occasion. We appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
Ordered and received with 24hours…
Ordered and received with 24hours fantastic highly recommend
April 21, 2026
Reply from OnBuy.com
Suzanne Lavelle
Thank you for your kind feedback. We are delighted your order arrived within 24 hours and that you would recommend OnBuy. We appreciate you choosing us.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Consumer
Thank you for your five star review. We are delighted to hear you enjoyed your experience with OnBuy and appreciate you taking the time to share this feedback.
Have a great day!
OnBuy Trustpilot Team
Item arrived earlier than expected
Item arrived earlier than expected. Price very good
April 21, 2026
Reply from OnBuy.com
nuala waring
Thank you for your feedback. We’re glad your item arrived earlier than expected and that you found the price good. We hope to support you again in the future.
Have a great day!
OnBuy Trustpilot Team
Ripped box and no bolts screws
April 24, 2026
Was so easy to find what I was looking…
Was so easy to find what I was looking for. Great prices and quick delivery
April 24, 2026
Reply from OnBuy.com
Mrs. CLARE Gregory
Thank you for the lovely review. We’re glad our site made finding the right item straightforward and that you were pleased with the competitive prices and fast delivery. We appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
They sent me open box- damaged product
They sent me open box- damaged product. There is no way to contact onbuy and there is no customer support at all. You have to contact to seller only. I would never buy something again it feels like a fraud website
April 24, 2026
Should of received 3 items yesterday…
Should of received 3 items yesterday and I only got 1. So I am missing 2 items from my order and it says received. I want the items or a refund.
April 24, 2026
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