Putting the book together on my phone was very simple and easy, took alot quicker than I expected Nothing complicated, very straight forward. When I received the end product I couldn't be happier, pic... See more
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Review summary
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I found this accidentally when searching for photo album ideas for a birthday. It was a great find and it turned out brilliantly. The app was easy to use and I loved the little option to change layout... See more
Loved my photobook made it a memory book of my holiday with my husband and I will definitely be making another one when we visit any country. The quality is amazing. It’s definitely worth the money th... See more
Company details
Written by the company
We believe that life should be celebrated – always! The big things and the small. Everyday life as well as parties. The good and the not so good. We also believe in sharing and reliving memories together and that sharing stories strengthens relationships. Between siblings and parents, within families, between people.
Contact info
Trädgårdsgatan 7B, 931 31, Skellefteå, Sweden
- hello@onceupon.se
- onceupon.photo
4.6
Excellent
19K reviews
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Loved how easy the app was to use
Loved how easy the app was to use. Liked the auto layout of my photos. Just one photo was a bit blurry and you did tag it with an exclamation mark, I just didn't do anything about it.
Thanks for the great photo book
March 21, 2026
Reply from Once Upon
We love hearing that you feel this way, Karen! Thank you so much for sharing. You are always more than welcome to contact our Customer Care team if you have any concerns about image quality in the future - we will gladly assist you 💛 /Team Once Upon
Beautiful Photo Book – Worth the Wait
I ordered a photo album from Once Upon for my partner’s birthday. It arrived a bit late, but honestly, it was worth the wait. The quality is amazing, and the photos look beautiful. The whole book feels very special and well made.
I’m really happy with it and my partner loved it too. Highly recommend!
March 19, 2026
I had x3 books printed
I had x3 books printed. Most of the small size photo looks pixilated and has grains.
I had photo book done with different companies which was good quality. I guess I was blinded by the reviews that this company’s got.
April 7, 2026
Unprompted review
Reply from Once Upon
We appreciate you taking the time to get in touch and share your thoughts with us. We're really sorry to hear that your photo book didn't turn out as expected. We'll take care of this and reach out to you directly, please keep an eye on your inbox 💛 /Team Once Upon
App is so simple to use
App is so simple to use, quality of the printed book was great.
March 22, 2026
Easy to complete
Easy to complete. I am very happy with the book, it looks lovely but I struggled to get all captions i wanted, other than that it was great.
March 22, 2026
Print quality is poor
Print quality is poor, you should have contacted the costumer if you see that the foto is not in the right quality for printing
March 22, 2026
Reply from Once Upon
Thank you for leaving us a review. I'm sorry to hear that your order doesn't look the way you expected. We'll make sure to follow up and help you further - please keep an eye on your inbox. /Team Once Upon
Quality product and user experience
Quality product as well the app was easy to navigate, simple to create and edit, and good delivery service.
March 19, 2026
overall good
It was very great and fast. However, I created a design for the cover page and on the website, the colors were matching with the cover colors on the website of Once Upon. However, in real life, they were not matching and it was upsetting.
March 21, 2026
Reply from Once Upon
Thank you for sharing your thoughts with us. We really appreciate your feedback! We're really sorry to hear that your cover didn't turn out as expected. We’ll get in touch with you to look into this and see how we can make things right, so please check your inbox and spam folder shortly. /Team Once Upon
I was an extra in a Hollywood short…
I was an extra in a Hollywood short musical film. I wanted to capture the experience and present it to the artist so he knows how much being a part of his project meant. I think the book presentation is what I was looking for.
March 21, 2026
Reply from Once Upon
Thank you for taking the time to reach out and share your experience with us, we truly appreciate it. We'll make sure to follow up and help you further, please keep an eye on your inbox. 💛 /Team Once Upon
Great quality for a timeless gift
Fantastic quality…easy to assemble the photos and very user friendly app.
March 20, 2026
bad quality photos
bad quality photos, blurry, the book itself was flimsy and falling apart
March 20, 2026
Reply from Once Upon
Thank you for taking the time to reach out and share your feedback with us, we’re truly sorry to hear that we didn’t meet your expectations this time.
We’ll make sure to follow up with you and help you further, so please keep an eye on your inbox 💛 /Team Once Upon
Creating the photo album was easy…
Creating the photo album was easy thanks to the formating and editing options offered by Once Upon. While I took several days compiling the book, it was easy to pick up from where I left off, and to make more significant changes, such as moving pages and images from one page to another.
March 20, 2026
We loved our photobook!
March 19, 2026
Reply from Once Upon
Thank you so much for your kind words ,we’re really glad you enjoyed the book!
We understand that the price can feel a bit on the higher side, and we truly appreciate your feedback. We put a lot of care into both the story and the overall quality, and we hope it feels worth it once you’ve spent some time with it.
Once Upon is a delight
I loved everything about working with Once Upon. From the ease of designing beautiful pages and the transparent tracking system to the amazing end result, which exceeded my expectations! I already have two more photo books in the making, it’s addictive 🥲 thank you for the hard work!
March 14, 2026
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