Great service and customer care. Ordered some kit on Sunday, rang on Monday to add next day delivery as traveling abroad on Thursday, Simon was a great help arranging. Courier text me on Tuesday to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As the dad of a hockey goalkeeper, what a brilliant experience at One Sports Warehouse yesterday! A full range of equipment available, in all sizes and a super knowledgeable team to steer us through... See more
Had previously ordered hockey bag for myself, but another family member took. Made a phonecall about stock, very helpful. Ordered mid afternoon with other pieces, and received next day, in secure pack... See more
Company replied
Superb company! I got a £190 hockey stick for £95 in their sale due to it being the season befores colours! Fantastic description of the stick, made picking it much easier. The website was easy to nav... See more
Company details
Written by the company
ONE Sports Warehouse is a specialist field hockey sports shop based in Durham and an online hockey retailer. We are proud to be a family run business that was established in 2016. We have grown over the years and now offer a huge range of stock for players and goalkeepers from a range of big brands including adidas, Y1, Mercian, Grays and OBO. We have a dedicated mini pitch for you to try out sticks and shoes before you buy!
Contact info
Unit 5B, Drum Industrial Estate, Durham, DH2 1AG, Durham, United Kingdom
- 01914474744
- shop@one-sports-warehouse.com
- one-sports-warehouse.com
5.0
Excellent
387 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best company hands down
Hi guys I’d just like to say I received my order today and can’t fault it again❤️❤️ thank you.
The only downside is, I’m going to have no teeth left eating a those drumstick bars every time I order 😂😂😂.
April 10, 2023
Reply from ONE Sports Warehouse
Haha! We can't help you there :) Thank you very much for another order and a great review!
Reply from ONE Sports Warehouse
Thank you very much for the review :)
Absolutely fantastic customer service
Absolutely fantastic customer service. Took out autistic daughter to get a new goal keeper kit for hockey this morning. Simon made her feel comfortable and he found her a kit that was perfect for her. The fact she was able to try it all on helps massively and saves time and money.
April 7, 2023
Unprompted review
Reply from ONE Sports Warehouse
More than happy to help, we are so glad your daughter was able to get the kit she wanted! Thank you for the review and hope to help again soon :)
Really helpful
Really helpful without being at all pushy. Allowed us to browse at leisure and try various sticks. Would definitely visit again
April 3, 2023
Reply from ONE Sports Warehouse
Thank you so much for your review. Glad you were happy with the service :)
Again great service delivery and value
Again great service delivery and value. Thanks one sport warehouse would definitely recommend them 🙌
March 30, 2023
Reply from ONE Sports Warehouse
Thank you for the review and the recommendation David!
Amazing shop, people and experience
Had an amazing experience at One Sport Warehouse. Simon was absolutely brilliant! He was knowledgable, very helpful and very friendly. Love the astro play area 👏🏼 I got everything I went for and a few extras 😁
Highly recommend this shop and the products they sell 😁🏑🎉
Also thanks for the recommending The Chester Moor, had an amazing meal.
March 30, 2023
Reply from ONE Sports Warehouse
Thank you so much for taking the long drive to visit us! We are glad you enjoyed the experience and found the products you wanted! Hope to see you again soon :)
Amazing service Highly recommended
March 29, 2023
Reply from ONE Sports Warehouse
Thank you for the review and recommendation :)
Item just as described and delivered…
Item just as described and delivered next day- thank you!
March 28, 2023
Reply from ONE Sports Warehouse
You are very welcome! Thank you so much for the review :)
Reply from ONE Sports Warehouse
Thank you so much for taking the time to leave a review! We hope to help again soon :)
Reply from ONE Sports Warehouse
Thank you so much for taking the time to leave a review, happy to hear you were happy!
Great local shop with staff who are…
Great local shop with staff who are knowledgable with the game and the items they sell! Whenever I've had an issue there has been a speedy resolution and the customer service is fab! Could not recommend anymore than I already do!
March 19, 2023
Unprompted review
Reply from ONE Sports Warehouse
Thank you so much for such an incredible review. Always happy to help :)
Order was easy to place and received…
Order was easy to place and received goods so quickly.
March 16, 2023
Unprompted review
Reply from ONE Sports Warehouse
Glad to hear you were happy with the service! Thank you for taking the time to leave a review :)
Simplistic ordering and the ability to…
Simplistic ordering and the ability to track orders. Top notch firm.
March 10, 2023
Reply from ONE Sports Warehouse
Thank you so much for taking the time to leave a review!
Fantastic Customer Service
I needed some kicker straps asap and they were fantastic. Ordered them on Friday and delivered on Saturday, less than 24 hours, what a service!
March 10, 2023
Reply from ONE Sports Warehouse
More than happy to help. Glad you were pleased with the service. Thank you for taking the time to leave a review :)
Great all round service
Great all round service. Issue with initial order, my mistake. Great response from the team, new item dispatched and received in time for Saturday’s match.
March 9, 2023
Reply from ONE Sports Warehouse
Very glad we could help and that you received in time for the weekend! Thank you for your review :)
Excellent company
Excellent company. Very helpful when we had a problem with our order, they resolved it swiftly and efficiently and were lovely to deal with. My daughter loves her birthday short corner face mask thank you 😊
March 9, 2023
Unprompted review
Reply from ONE Sports Warehouse
More than happy to help! Happy birthday to your daughter. Thank you for your review :)
Reply from ONE Sports Warehouse
Thank you so much for your review and supporting our small business :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.