One4all Gift Cards Ireland Reviews 

4,564
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, most reviewers were unhappy with their experience overall. Many customers found the website difficult to use and navigate, often encountering issues when trying to activate or use their cards, leading to frustration and wasted time. People frequently reported problems with payment, such as cards not working, being rejected at tills, or difficulties with converting funds, including issues with non-EU billing addresses for digital cards. Reviewers also expressed significant dissatisfaction with customer service, describing it as unhelpful, slow to respond, and providing templated or incorrect information, making it hard to resolve issues. Some people were dissatisfied with the product itself, particularly regarding the personal information printed on gift vouchers and the perceived difficulty in accessing funds or using the cards. However, some customers also noted positive aspects, such as the ability to convert cards to a Visa option, which expanded spending choices, and found the process easy to navigate and purchase.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing significant frustration and calling... See more

Payment

People report negative experiences with payment, citing numerous issues with card functionality and... See more

User experience

Consumers find the user experience to be ambiguous, with many reporting significant difficulties and... See more

Website

Reviewers express significant frustration with the website, describing it as unusable and a total nightmare... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as disappointing,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied


Company details

  1. Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

5K reviews

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2.7

All reviews

(4,564)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Avoidable technical issues

Forced to re-verify my identity. After several attempts in which I had to submit photos of my driving licence and photos, I was informed it was a success! App allowed me sign in but kept failing to to activate my card. On the website I am still informed I need to verify my identity so cannot activate card there either. Not at all user friendly (and I am tech savvy).

December 21, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi John, we are very sorry to learn of the difficulties you have experienced. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 2 out of 5 stars

Creepy to receive, unpleasant to try to use

This is just such a horrible system. I received a card in the post anomalously to my home address. I contacted one4all to try to get information on who sent it or if it was a scam. After 15 emails I am still no clearer on who sent the card or how they get my personal address because GDPR. One4All did provide some reassurance that the purchase of the card was legitimate. OK, but I'm still very creeped out. I figured I'd donate the money to charity to at least try to get some good out of it but it turns out One4All have disabled the card anyway! What is even the point of this card except to creep people out by sending them money they can't actually access.

December 21, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We appreciate your feedback and are sorry to hear about your experience. We understand your concern regarding the card's arrival and the lack of clarity. We would advise to reach out to friends/family members or employers to query who sent you the card however, as explained by our customer service team, due to GDPR we will not disclose the purchasers information. We do apologise for the inconvenience caused.

Rated 1 out of 5 stars

The card that cannibalises itself after…

The card that cannibalises itself after a few months....absolute scam. Dont use them or buy them anymore...gift cards from other shops dont charge nonsense fees. Outdated rubbish....not content with the charge at the point of sale they continue to charge when the card is purchased.

December 2, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Michael, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 1 out of 5 stars

I feel as if I have been scammed

I feel as if I have been scammed this card is ridiculous

December 17, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi There, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Rated 1 out of 5 stars

Dissapointing

Went to check the balance on a gift card for my infirm elderly father that he had not used yet and it was zero due to 'card management fees', the monthly €1.45 that hits in after 18 months. How this is legal after the Consumer Protection (Gift Vouchers) Act 2019 I dont know. The One4All site lists it as 'operational and processing charges' but I've not yet come across these when purchasing from other companies. You're better off buying a gift voucher direct from the shop who are hopefully less of a rip-off.

December 20, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Tim, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 1 out of 5 stars

Totally over complicated

Totally over complicated, dated old fashioned website, doesn't work, expect several calls to customer care to get it to work

December 20, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Baluchiterium, We appreciate your feedback and apologize that our website was difficult to use. We'll review your comments as we work to improve the customer experience.

Rated 1 out of 5 stars

Poor service

Ordered over 8 days ago and still haven't recieved them! Saying it hasn't even been dispatched and no one to contact! Very poor service.

December 20, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Caoimhe, as we can confirm that your order was dispatched on the 12th of December, we have requested for a member of the Customer Service team to reach out and provide you with assistance.

Rated 3 out of 5 stars

Very handy gifts

Very handy gifts, arrived quickly. It’s a pity they didn’t come with a little envelope or sleeve to put in to give as a gift.

December 20, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Ellen, We're happy to hear the gifts arrived quickly and were handy. We appreciate your feedback regarding the addition of envelopes or sleeves for gifting.

Rated 1 out of 5 stars

Very frustrating experience.

Very frustrating experience.

One4All makes it incredibly hard to access something you’ve already earned or received as a gift. As a company owner myself, I would not recommend them.

You’re told the voucher can be used like a Visa card — but that’s far from the truth. Instead, you’re asked for photo identification and multiple verification steps, which feels excessive and unnecessary.

I could understand this level of security if the system worked smoothly, but it doesn’t. Taking a usable photo of your ID is pure luck, and the process is clunky and time-consuming.

A gift should be easy to use, not a source of stress and frustration.

December 19, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Sorina, We appreciate you sharing your experience. We're sorry to hear that accessing your gift was frustrating due to the identification and verification steps. We aim for ease of use, and we'll review the process to improve the experience. Thanks for your feedback.

Rated 1 out of 5 stars

Vouchers still not received

Unfortunately I'm unable at this time to give a review as I still haven't received the vouchers I ordered in the post

December 19, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Mo, we are very sorry to learn that you are yet to receive your order. We can confirm your order left our premises on the 11th of December, and should have been received by now.

We have requested for a member of the customer service team to get in touch with you regarding a resolution.

Rated 1 out of 5 stars

Utterly useless - Anti-Consumer Company

Utterly useless - company gift Card.

My company keeps giving me these stupid things every christmas as a gift to us and every year it's a complete pain to use them. I can't add the credit to my revolut, to my bank, to western union, can't even use it on gofundme! - The company is a total scam, it's anti-consumer and blocks you from doing anything that "they" don't want you to spend your own bloody money. I am a very ethical shopper, I don't like buying from companies that have poor ecological footprint, and I now have a gift voucher for €150 on two cards that I can barely use anywhere. Oh and they make it impossible to withdraw funds, and you betcha one4all will take a cut of your gift card for themselves if you leave any credit behind. Apparently it's "Gifts for you, and mostly me too"

EDIT: And now your cards are made from cardboard?! Are you nutts?! So great now if my gift card gets wet, or torn or say, ripped when I'm removing it from the envelope the 16 digit VISA number will get peeled off, potentially losing the card entirely. I took the card from the envelope a few minutes ago and didn't notice at first that it was already bent in half! - So what would have happened if the card had broke? - One4All just gets to pocket €50.00, nice job for them.

December 18, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We appreciate you sharing your experience. We're sorry to hear about the difficulties you've faced using the gift cards and the limitations you've encountered. We'll be sure to pass your concerns about card usability and material to the relevant teams for review. Your feedback is valuable as we work to improve our services.

Should your gift card become damaged we would be happy to issue a replacement. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100. We would be happy to assist.

Rated 2 out of 5 stars

Sending Digital gift cards is a nightmare

I purchased a digital gift card. I had never bought one before but the amount of hassle involved in actually sending it to the person I bought it for was off the charts. I had to phone three times for help that didn't help and was told it would take up to 24 hours to respond to my query. Validation codes were required but they were not being sent out. It was a nightmare and I would not go through it again.

December 18, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Dearbhla, We appreciate you sharing your experience. We're sorry the digital gift card process was difficult. The issues you encountered are not typical, and we'll investigate the validation code and support response delays to improve our service. Thanks for your feedback.

Rated 3 out of 5 stars

I love to support Irish

I love to support Irish, and the gift cards are excellent.buying them is in my opinion not easy. I have to buy them first and then go into my cards and then create the detail of who I need to send them to. The process of purchase is not seemless.

December 18, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Jo, We appreciate your support for Irish businesses and are glad you like the gift cards. We're sorry the purchase process wasn't seamless. Thank you for the feedback; we'll review it to improve the experience.

Rated 5 out of 5 stars

A great way to say thank you to the…

A great way to say thank you to the music teacher is by buying a digital card.

December 14, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Rafael, thank you for your review. I hope the music teacher treats themselves to something nice, warm regards, the O4A team.

Rated 1 out of 5 stars

Website is glitchy

Website is glitchy. App is a nightmare. Digital self serve is not an effortless journey.

December 11, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Natasha, We appreciate your feedback and apologise for the issues you experienced with our website and app. We'll work to improve our digital experience. Thank you for sharing this with us.

Rated 5 out of 5 stars

Easy to use

Easy to use. No hidden extras

December 10, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Geraldine, thank you for taking the time to leave us a review. We really appreciate it, warm regards, the O4A team.

Rated 5 out of 5 stars

Ordered 5 separate cards

Ordered 5 separate cards.
Very smooth, hassle free transaction.
Very fast delivery.

December 11, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi there, thank you for taking the time to leave us a review. We really appreciate it. Delighted your order arrived quickly and hope the intended recipients enjoy spending them, warm regards, the O4A team.

Rated 5 out of 5 stars

Easy online process

Easy online process. Safe registered post delivery.

December 17, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Karen, thank you so much for your review. We appreciate you taking the time to leave it for us, warm regards, the O4A team.

Rated 5 out of 5 stars

It was absolutely amazing experience…

It was absolutely amazing experience and it was so handy to have a Christmas card on it. I will definitely repeat this next year

December 17, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Juan Manuel, thank you so much for your review. We appreciate you taking the time to leave it for us and look forward to seeing you next year, warm regards, the O4A team.

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