I ordered the wrong size gloves and called regarding a return with an exchange for the correct size. Called and got an immediate response. Spoke with their representative, Theodore. He was gracious,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the comfort of Onecompress products. Bought for my husband as well and he has gotten rid of all other compression socks he had. Having suffered with blood clots and leaky veins, he has tried the... See more
Company replied
I ordered the wrong size, I emailed the customer service area and they responded within minutes! Justine was wonderful to work with, and told me the size I needed would be sent to me without charge an... See more
Company replied
Have been dealing with Justine, as the original size I ordered was too small. She has been incredibly supportive and helpful in dealing with my query. I wish more customer service staff were like... See more
Company replied
Company details
Written by the company
Comfortable compression wear for more enjoyable pain relief and recovery.
Contact info
Mill Rd., 14052, Buffalo, NY, United States
- +18778807132
- support@onecompress.com
- onecompress.com
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a compression sock set
I ordered a compression sock set. They were not for me. I have had RA Afor 40yrs and am a rather extreme case. I reached out to them for a return and they responded quickly, gave me options and we decided to do a simple return. Very satisfied.
June 1, 2026
Unprompted review
Reply from Onecompress
It is so heart-warming to hear that our team was able to provide clear options and a seamless return experience for you. We know that managing a condition like RA for four decades requires finding products that truly work for your unique needs, and we sincerely appreciate you giving us a try.
Thank you for your feedback and for your kind words regarding our service. We are glad we could make the process easy for you! 🌟🙌✨
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
Excellent customer service
I am very satisfied with Theodore how he handle my concern. He is very helpful and friendly, if I can give him a 10 surely rate him that much 👍 . The item I ordered is comfortable, hope it will stay this way.
June 1, 2026
Unprompted review
Reply from Onecompress
That is absolutely wonderful to hear! We will make sure to pass your "10/10" rating along to Theodore—he will be so thrilled to know his help made such a positive impact on your experience.
We are so glad the item is feeling comfortable, and we truly hope it continues to provide that relief for you long-term. Thank you for your kind words and for being such a valued part of the Onecompress family! 🌟🙌✨
The Onecompress Team
#FiveStarService #OnecompressFamily #SupportSquad #ComfortInMotion #GratefulForYou
Great company, great products
This company is so great to deal with, great products, seem to be caring about their customers. I ordered the new compression short socks cuz I wanted something more comfortable for my feet, something with more cush. These have that but I find I really need compression that extends up the leg, not just at the ankle or couple inches beyond. I hope I can make these work for my legs.
May 25, 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that you are enjoying the extra cushioning of our new short socks—we know how much comfort matters when you are on your feet all day! We truly appreciate you sharing your experience, and we are glad you are feeling the care we put into our products and our service.
If you find that you need that additional coverage up the leg to get the support you are looking for, please feel free to reach out to us. We would be more than happy to help you explore our other options to ensure you have exactly the right fit for your needs. Thank you for being a part of the Onecompress family! 🌟🧦✨
The Onecompress Team
#ComfortInMotion #OnecompressFamily #SupportSquad #GratefulForYou
Great product and amazing customer service!
My mom is 91 and has sone mobility issues. One is her need for compression socks. I ordered 2 pair for her and when we got them they were very nice. What was disappointing for her was she couldn't get them on. She had both of us laughing as she relayed how she laid down on the bed to help get them on and how that attempt was very comical! I contacted customer service and explained what had happened and received a quick response.I explained we didn't need to return or exchange them because we'd give them to another patient at her facility. I was contacted by Tiffany with a surprising response. She expressed the company's concern over the problem and that they were very happy to hear we'd pay it forward with someone who could use them. Then came the most surprising part of the response, they issued a refund for the purchase! That's the customer service that should exist everywhere! Tiffany was fantastic and we'll be back as customers soon! As I have read reviews it seems that customer service is a big positive with the company. Thanks for a great experience and quick response to our issue!
May 25, 2026
Unprompted review
Reply from Onecompress
It is truly heartwarming to hear about the moment you and your mom shared while trying to get those socks on—those kinds of memories are so precious, and we are so glad that her sense of humor made it a lighthearted experience! We believe that quality care should be accessible and stress-free, and we are delighted that Tiffany could help turn that situation into such a positive experience for you both.
The way you and your mom chose to pay it forward by donating the sleeves to another resident at her facility is incredibly kind. It is an honor to have you in our community, and we are so appreciative of your support. We look forward to seeing you back whenever you're ready for your next order! 🌟👵✨
The Onecompress Team
#PayItForward #OnecompressFamily #SupportSquad #FiveStarService #CustomerCareWin #GratefulForYou
THE best company
I got the wrong size and I wrote the company and WOW they exchanged for me and asked me to donate the wrong size...I live in a 55 plus community and lots of ladies here wear these so that was totally fantastic. I love the bamboo as it does not make you sweat and I am hoping in time it will help my knee arthritis. THANK YOU ONECOMPRESS
May 31, 2026
Unprompted review
Reply from Onecompress
Finding a second life for those sleeves within your community is such a wonderful idea! It is truly rewarding to hear that you're enjoying the breathable bamboo material and that our team could make the exchange process so seamless for you.
We are cheering you on as you continue to manage your arthritis and we sincerely hope the extra comfort helps you stay active and feel your best. Thank you for choosing to be part of the Onecompress family! 🌟👵✨
The Onecompress Team
#PayItForward #OnecompressFamily #SupportSquad #FiveStarService #CommunityLove #GratefulForYou
Exchange query
I contacted OneCompress earlier this evening regarding changing the size of a knee sleeve I have just received for the next size up and within a very short time a lovely lady named Jean replied and immediately dealt with this for me and much to my amazement said I do not need to return the other one but to donate it to someone else. I would just like to thank OneCompress for such quick customer service and to praise the wonderful Jean for her part in this.
May 31, 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Jean provided such prompt and thoughtful assistance with your exchange! We agree that being able to pay it forward by donating the sleeve to someone else is a beautiful way to handle those situations, and we are so glad that this experience made such a positive impression on you.
Thank you for taking the time to share your gratitude and for being a part of the Onecompress family. We are thrilled to hear that your needs were met so quickly and with such care! 🌟🦵✨
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #GratefulForYou
I have purchased just about every style…
I have purchased just about every style of Onecompress's products. They are absolutely wonderful! Comfortable, soft, yet they provide a gentle/firm compression. I have also purchased various products for my adult family members. Their return policy has been satisfactory. It is hard to find the right size sometimes for ankles, legs and thighs, but Onecompress worked with me to get it right. Highly recommend!
May 26, 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that you have become such a dedicated member of the Onecompress family! Having a go-to solution that works for not only your own comfort but also for your family members is exactly the kind of impact we hope to make.
We truly appreciate your patience as we worked together to dial in those perfect sizes for your ankles, legs, and thighs—it’s always our goal to ensure the compression is just right. Thank you for sharing your enthusiasm and for your high recommendation! 🌟🙌✨
The Onecompress Team
#OnecompressFamily #ComfortInMotion #SupportSquad #FiveStarService #GratefulForYou
I was having vein surgery on my leg and…
I was having vein surgery on my leg and was advised that I would be wearing thigh high compression for several weeks following surgery. I started searching for options and ordered several different ones. The ones from OneCompress were by far the most comfortable. With the weather getting warmer I was happy to not have to have stockings on my feet, plus due to my short stature the sleeves were a much better option for me. I had a full leg sleeve which worked out well, but had also ordered the knee and calf sleeves. I also ordered 2 sizes just in case and exchanged the one that was too large for a second calf sleeve. These will be my go to for travel going forward. Easy to clean as well, just pop in the wash! No shrinkage and look like they will hold up for quite some time.
Customer service was quick and easy for the exchange! Much appreciated 😎
May 10, 2026
Unprompted review
Reply from Onecompress
Hearing that you found the perfect solution for your post-surgery needs is fantastic! It is great to know that our sleeves provided the comfort you were looking for while being a practical, easy-to-care-for alternative to traditional stockings—especially with the warmer weather and your personal sizing needs.
We are so glad the exchange process was a breeze for you and that these sleeves have earned a permanent spot in your travel bag. Thank you for choosing Onecompress and for sharing such a helpful, detailed review! 🌟✈️🧼
The Onecompress Team
#ComfortInMotion #TravelReady #RecoveryJourney #OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
Quality products! Great Customer Service!
This company truly stands behind all of their products and their customer service is OUTSTANDING!
I started out ordering their compression gloves for sleeping and the performance gloves for my daily activities. I am a 70 year old retired competitive multi-sport athlete with a ton of mileage on my body! Over the years I have developed arthritis in both of my hands as well as a hereditary condition called Dupyutren’s Contracture. Since I have been wearing these gloves while sleeping, I wake up with a noticeable improvement in my hands. It’s not a miracle cure, however my hands are not quite as stiff or painful as they once were. The stitching on one of my performance gloves came loose and they replaced them quickly with no problems whatsoever. I liked the compression gloves so much that I ordered a pair of extra large knee sleeves to help support my knees while in the gym. When I received them they felt too loose and they did not provide much compression. I emailed their customer service and they said no problem! They sent me a pair of large knee sleeves and told me to simply keep the extra large pair! Wow! Totally unexpected!
These days there are far too many companies who could care less about their customers. All they want to do is make a sale and never even back their products. One Compress is truly a company who not only cares about their customers, but they also will back the quality of their products and do whatever it takes to keep their customers happy. I am so glad that I found this company and their lineup of quality products. You have a customer for life One Compress!
Thank you! 🙏
May 15, 2026
Unprompted review
Reply from Onecompress
It is truly inspiring to hear from a lifelong athlete who knows the value of quality support, and we are honored that you have chosen us to be a part of your journey! Hearing about the difference our gloves are making in your daily comfort is exactly what we strive for.
We are so glad we could quickly resolve the issues with your gear; supporting our community members is at the heart of everything we do. Thank you for your loyalty, for the kind words about our team, and for sharing your experience with us. We are proud to have you in the Onecompress family for the long run! 🌟🧤🦵
The Onecompress Team
#OnecompressFamily #SupportSquad #ComfortInMotion #GratefulForYou #CustomerCareWin
In contacting customer service re some…
In contacting customer service re some sizing issues, they were very prompt and courteous to me. They corrected a size problem on a pair of gloves without delay. I know they say that if you are "between" sizes, to size down for better compression. This did not work foe me. By doing so, the items sent to me were TO small. They corrected the "gloves " issue very quickly but I am also having problems with the knee sleeves. They are also so tight that I can't pull them all the way up. I didn't complain or mention this issue to them because I thought they "may " still work. They don't. My advice is if you are "between " sizes, do not choose smaller size.
May 22, 2026
Unprompted review
Reply from Onecompress
We appreciate your honest feedback regarding our sizing guidance and your experience with both the gloves and knee sleeves. And we are sorry the knee sleeves are proving to be too tight for practical use.
Since we are committed to making sure you have the support you need, please reach out to our team at support@onecompress.com or call us at 877-880-7132 so we can help you with a size exchange for your knee sleeves. We want to ensure your Onecompress experience is comfortable and effective.
The Onecompress Team
I received my bamboo knee sleeve at the…
I received my bamboo knee brace at the hottest time here. And it is true that they are not sweaty like the other neoprene knee braces that I have used. I didn’t believe the size chart as that has also been a problem with knee braces for me. So I did order a larger size. It was too large!! I emailed the company and they are going to replace the brace. I highly recommend this product to everyone.
May 29, 2026
Unprompted review
Reply from Onecompress
Staying cool and comfortable is such a game-changer, especially during the hottest parts of the year, so it is great to hear that our bamboo material is making a difference for you! It can be so tricky to navigate sizing online, but we are thrilled that our team could get that exchange started for you so you can get the perfect fit.
Thank you for your recommendation and for being a wonderful part of the Onecompress family! 🌟🦵✨
The Onecompress Team
#ComfortInMotion #StayCool #OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
I purchased two leg sleeves from…
I purchased two leg sleeves from Onecompress and the product arrived in a timely fashion. Despite, the pain relief the leg sleeves provided- it kept slipping down my leg all day. Onecompress, has shipped me another leg sleeve in a different size to solve my problem without me asking. Customer service was great!
- Richard
May 22, 2026
Unprompted review
Reply from Onecompress
It is quite impressive that the team proactively identified a potential issue and sent a replacement before you even had to ask! Ensuring the fit is just right is so essential for the sleeve to stay in place, and we are really happy to hear the service lived up to your expectations.
Hopefully, this new size provides that secure fit you need to keep enjoying the pain relief while you are on the move. Thank you for sharing your experience and for being a part of the Onecompress family, Richard! 🌟🦵✨
The Onecompress Team
#ComfortInMotion #ProactiveSupport #OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
This product is amazing
This product is amazing. I was having horrible knee pain, went to orthopedic doctor that ordered an MRI. Came back with torn meniscus and he talked about a procedure. I told him I’d like to try PT first, meanwhile I saw an add about these bamboo sleeves. I ordered one, and after a month I am so much better. Still some pain but not like before. I can actually walk normal. I still may need to get the procedure in the future but for now I’ll use this. Also my exercises I learned when I was doing PT. Highly recommend.
May 31, 2026
Unprompted review
Reply from Onecompress
It is incredible to hear that you have found such significant relief and are walking normally again! Navigating a diagnosis like a torn meniscus is difficult, and having the patience to combine your physical therapy exercises with our sleeve to manage your symptoms is a proactive approach that seems to be paying off well.
We are honored that our product could be a part of your journey toward regaining your mobility. Thank you for sharing your experience and for being a part of the Onecompress family! 🌟🦵✨
The Onecompress Team
#ComfortInMotion #KneeRelief #RecoveryJourney #OnecompressFamily #SupportSquad #GratefulForYou
Thank you for a great product that works!
I severely springed my ankle. I had to wear a heavy awkward boot. I saw an advertisement for Onecompress for the ankle and decided to give it a try! Each day I wore the sleeve the pain began to subside and I could stand to put my weight on it again! It's so much better now after only a few weeks of wearing it! What a great product! So glad I gave it a try! Thank you for a product that keeps its promise!!
May 25, 2026
Unprompted review
Reply from Onecompress
Stepping away from that heavy, awkward boot and finally feeling the relief of putting weight on your ankle again is a huge victory! It is wonderful that our sleeve could provide the support you needed to get back on your feet and make steady progress toward healing.
We are so honored that you trusted us with your recovery, and hearing that our product kept its promise to you is the best feedback we could ask for. Thank you for choosing to be part of the Onecompress family! 🌟👣✨
The Onecompress Team
#ComfortInMotion #AnkleRecovery #OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
The product is true to description
The product is true to description. While I feel this product.....and probably nothing, will cure my issue, I do feel that using this product has helped. And certainly worth the price I paid.
May 30, 2026
Unprompted review
Reply from Onecompress
Finding genuine value in a product is a great feeling, and it is rewarding to hear that it is contributing to your comfort even if it isn't a total cure. We truly appreciate you sharing your honest perspective, and we are glad that it has been a worthwhile investment for you.
Thank you for trusting us to be part of your routine—we are honored to have you as part of the Onecompress family! 🌟🙌
The Onecompress Team
#OnecompressFamily #ComfortInMotion #SupportSquad #GratefulForYou
Outstanding customer service
Outstanding customer service from Kea at Onecompress. The ankle sleeves I ordered originally (based on shoe size) were too large for my skinny ankles! Kea responded to my weekend email very quickly and provided a new, smaller pair. Resolution couldn't have been easier for me. The new pair are still a little loose at the top but provide plenty of compression below the ankle bone and on the foot which is where most of my swelling occurs.
May 23, 2026
Unprompted review
Reply from Onecompress
It is wonderful that Kea was so responsive over the weekend to help resolve that sizing concern for you! We know how important it is to get that right level of support exactly where you need it most, and we are glad the compression around your foot and ankle is successfully targeting that swelling.
Thank you for sharing your experience and for being such a valued member of the Onecompress family! 🌟👣✨
The Onecompress Team
#OnecompressFamily #SupportSquad #ComfortInMotion #FiveStarService #CustomerCareWin #GratefulForYou
Great Customer Service
I received my sleeves today and felt they were too loose. I emailed and within 10 minutes or less I had a notification that I had a new order for a size smaller and an email from customer service. I like the way they feel so I really hope the smaller size works out for me.
May 30, 2026
Unprompted review
Reply from Onecompress
Speed like that is exactly what we strive for! We know how eager you are to get the right fit so you can start feeling the benefits, and we are thrilled that our team could get that replacement on its way to you so quickly.
It is great to hear that you are already enjoying the feel of the material, and we are crossing our fingers that the new size is the perfect match for you. Thank you for choosing the Onecompress family! 🌟📦✨
The Onecompress Team
#OnecompressFamily #SupportSquad #ComfortInMotion #HassleFree #GratefulForYou
I received my knee sleeve today and it…
I received my knee sleeve today and it was not the correct size . I contacted customer service regarding the issue . The agent Mariz Ville replied very quickly . Evidently when I placed the order in messed up and selected Small instead of the Medium I needed . Regardless of my mess up she quickly issued a replacement in the correct size to be sent out to me . She provided excellent service and a very pleasant experience .
May 30, 2026
Unprompted review
Reply from Onecompress
It is fantastic to hear that Mariz was able to get that replacement sorted for you so quickly! Even when an order mix-up happens, we believe that shouldn't stand in the way of you getting the support you need, and we are so glad we could make that process smooth and easy for you.
Thank you for your kind words and for being such a wonderful part of the Onecompress family. We hope the new size provides exactly the relief you are looking for! 🌟🦵✨
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #HassleFree #GratefulForYou
Finally Something That Works!
I tried so many products that just didn't work, but Onecompress is different. They feel amazing, and more importantly, they have significantly reduced my swelling. Thanks to these, I can finally wear a skirt with flats again!
May 25, 2026
Unprompted review
Reply from Onecompress
It is absolutely wonderful to hear that you are back to wearing the clothes you love with confidence! There is no better feeling than finding that perfect balance of comfort and effectiveness, and we are so glad that our sleeves are helping you get there.
Thank you for being part of the Onecompress family—it is a joy to hear that your swelling is down and that you are feeling better. Keep on enjoying those skirts and flats! 🌟👗✨
The Onecompress Team
#ComfortInMotion #OnecompressFamily #SupportSquad #FiveStarService #GratefulForYou
True Customer Service
After careful research, I purchased both the bamboo knee sleeve (MED) and the gloves (MED). I have acute osteoarthritis in the right knee and the knee sleeve helped almost immediately. I wear the sleeve overnight while sleeping but may also consider wearing during the daytime hours, too.
The MED sized hand gloves worked well, too, but felt like it wasn't enough compression and wished I had ordered the SM size instead. When I casually mentioned this to Kurt in a F/UP courtesy note, another staff member contacted me (Tiffany) immediately and offered to make the exchange. I've since received the smaller size and they work much better.
As a longtime sales and customer service professional, I know when I'm receiving excellent service and when I'm not. OneCompress definitely exhibited true customer service. Thank you!
May 19, 2026
Unprompted review
Reply from Onecompress
It is incredibly rewarding to hear that your knee sleeve is providing such immediate relief for your osteoarthritis, and we are so glad you are experiencing better nights of rest as a result. Finding that perfect balance for daytime wear can make a huge difference in staying active, so we are here whenever you have questions about adjusting your routine.
We also appreciate you sharing your professional perspective on our support team. It is a genuine honor to be recognized by someone with your background in sales and service! Knowing that Kurt and Tiffany could step in to make that sizing exchange seamless—and that the smaller gloves are now providing the compression you need—is exactly the type of experience we aim to provide for every member of our community.
Thank you for trusting us with your comfort journey. We are thrilled to have you in the Onecompress family! 🌟🦵🧤
The Onecompress Team
#ComfortInMotion #OsteoarthritisRelief #OnecompressFamily #SupportSquad #FiveStarService #QualityCare #ProfessionalApproval #GratefulForYou
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.