One Protect Insurance Reviews 

Agent was helpful and explained policy, but the cancellation terms are terrible. I Had 5 months left on the policy but have sold my car. I expected to have a cancellation fee as I have on a previous company cancellation, but to have no refund is daylight robbery. Will never use these again

Everything about my experience was awesome.Sara was brilliant very professional and patient.Can’t complain about anything.

I had an online chat with NK3, Natasha. She was very helpful, kind and patient. She helped me with breakdown cover and my initial enquiry, explaining everything very clearly.
Kind regards Barbara Bennie.

Still trying to email my no claims over to One protect but the customer portal has no options to do so ,
I have sent many emails explaining this but no reply.
Communication is Zero, One protect best feature is asking for payment.

Used The chat for a new insurance quote. Spoke to a fantastic couple of agents who got me through to the correct person (cl4) who had my details on line already gave me 2 great options with everything spelled out and took payment automatically as well. Never thought I would say this but I would definitely recommend One Protect as their staff are very helpful,kind and patient and sorted out a great deal at a fantastic price.

I had a query with my renewal quote, I went online and spoke to Bethany she was polite, efficient and managed to reduce my quote slightly after a few alterations, thank you

Very straight forward, thanks. Thanks to JL9.

I informed company that I did not wish to renew policy and insured with a different company. The new company had the payment on 10th August and the old company took their payment on the 13th. There was no Direct Debit or Standing order. They took their payment from the debit card I had used for the initial payment. After an hour of chat they offered me a lower quote, but I refused this. Finally they agreed to repay in full. I would not recommend this company.

AM3 is amazing! I had the best experience dealing with Annie! My dilemma was sorted in minutes …made my day!

I used One Protect as it was much cheaper than my previous insurer Admiral. I reached it through the the Blue Light Card/moneysupermarket.com link
The procedure was quite straightforward. It saved me over £300 for similar cover. Well done

Melissa who I dealt with was very helpful but I would rather correspond with people via a phone line

Very good customer service and assistance from AS3. Very helpful processing my refund

CH5. Charlie was being herself and very professional.
Her advice and answering was spot-on and it was obvious that she was treating me as a person and not a number
Keep up the good work, Charlie.
10 out of 10.

The wait for a live chat agent was inconvenient but once we got to speak to HH2, she was very helpful

spoke with JL9 today about my car insurance renewal she was very helpful, quick and on point sorted everything that needed doing. Thank you 🙏

Daylight robbery cancellation fee.

Very good service - clear instructions leading to issue being quickly resolved.

Agent was very helpful and dealt with my query in a professional and speedy manner

EG4 was very helpful and sorted out my problem. Thanks again.

Fast efficient service and resolved my issue swiftly