Onerep Reviews 471

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in removing personal information from numerous sites, highlighting the peace of mind it provides. Many appreciate the ease of use and the frequent updates on removal progress, noting the significant time and hassle saved. The customer service and staff are frequently commended for being helpful, responsive, and professional, making the overall experience positive. However, some people were dissatisfied with the website, reporting issues like grayed-out pages or a lack of navigation. A few other people also felt that some information persisted on certain sites despite repeated removal attempts, or that the process was slow for some referrals.

What people talk about most

Website

Reviewers mention ambiguous feedback about websites. Many customers express satisfaction with the removal of... See more

Service

Reviewers highlight positive aspects of service, with many expressing high satisfaction and recommending it... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the ease of use, fast... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Customer Service, and they are superior in dealing with these evil data brokers farming out all tour personal address info, etc. I have been with them for over 2 years and I will continue... See more

Rated 5 out of 5 stars

After discovering the absolutely shocking amount of information that anyone can find out, Onerep has removed a huge majority of the sites. But sadly, new ones pop up and the chase continues. Thanks... See more

Company replied

Rated 5 out of 5 stars

It's always great to receive a monthly report that includes how most of the many sites were removed. I never like to see there are some sites that are still present, but at least, are in the proc... See more

Company replied


Company details

Written by the company

OneRep is the #1 fully automated privacy platform that scrubs sensitive personal information such as your addresses, phone numbers, emails, and legal records from over 200 data broker websites. By doing so, we effectively eliminate your data from Google search results. Removing sensitive personal information from the web helps manage your unwanted online presence, prevent identity theft, reduce online harassment and physical threats, and minimize phishing attacks, robocalls, and spam.


Contact info

  • Tysons Boulevard 1750, 22102, McLean, United States

  • onerep.com

4.7

Excellent

TrustScore 4.5 out of 5

471 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

It appears that my information is…

It appears that my information is available on the same half dozen or so websites every month and your company is unable to remove them from these sites

February 28, 2026
Onerep logo

Reply from Onerep

Hello Freddie! Thank you for your honest review. It took us some time to close the pending items but it should be resolved by now. Please check your dashboard for the update and stay tuned for the monthly report. If you notice any lingering issue with the removals, please contact us directly and we will be glad to fix it as soon as we can. Thank you for choosing Onerep!

Rated 5 out of 5 stars

Onerep delivers - on time or sooner

Fast, friendly service, good follow-up

February 25, 2026
Onerep logo

Reply from Onerep

Hello! Thank you for your feedback! If there’s ever anything more we can do to help, please don’t hesitate to reach out. Your peace of mind is our priority!

Rated 4 out of 5 stars

Would be 5 stars if it wasn’t expensive

Would be 5 stars if it was expensive. It’s a must have to protect your info and identity. I recommend it to everyone. Had it for 2 years now.

February 21, 2026
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Reply from Onerep

Hello! Thank you for your feedback and for being a loyal OneRep customer! We’re glad to hear that you find the service valuable for protecting your personal information and identity. We also truly appreciate your recommendation to others.

Our goal is to provide effective privacy protection while keeping the service accessible and worthwhile for our customers. Your support means a lot to our team, and we’re grateful to have you with us!

Rated 5 out of 5 stars

Notifies me on a monthly basis the…

Notifies me on a monthly basis the number of profiles found, how many that were removed (most of them) and the removals in progress.

February 12, 2026
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Reply from Onerep

Hello Marc! We're glad to hear that our consistent monitoring and updates are making a difference for you. Staying current is a priority for us. If there’s anything else we can do to enhance your experience, feel free to reach out!

Rated 5 out of 5 stars

Onerep has been fantastic and terrific…

Onerep has been fantastic and terrific in helping scrub my personal details. My only suggestion is that some people also have my same name and it's not me. It would b useful to set up a tool to solicit input from the client ( me) as to whether I want to proceed with trying to eliminate information that may or may not be my personal information. There are several on my dashboard that are not 'me'.

February 10, 2026
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Reply from Onerep

Hello Malcolm! Thank you for your honest feedback. We're currently improving the scanning accuracy and you should be seeing less irrelevant search results on your dashboard soon. We’re here whenever you need support or have any questions. Thanks again for choosing us!

Rated 5 out of 5 stars

just feel you are doing what I need…

just feel you are doing what I need done, thx

February 4, 2026
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Reply from Onerep

Hello Sherrie! Thank you for the five stars! Your peace of mind is our top priority. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

Rated 1 out of 5 stars

Utterly useless. Update: worse than useless.

Signed up, page is grayed out and useless. No page navigation. Can't log out. No tech support, phone or email. No nothing.

Next day, asked for additional information. Okay, it got worse.

- The promised callback never occurred. It would have been too much to expect that anyone would answer the phone.

- Waited two hours for the chat Personal Assistant to respond. Again, nothing. Gave up, got this email:

System (OneRep Support Team)
Feb 4, 2026, 02:54 GMT+3
(01:24:44) *** Ronald joined the chat ***
(01:24:45) Ronald: Delete my account. You're more trouble than you're worth.
(01:25:17) Ronald: Delete my account and remove my information from your records. Going elsewhere.
(01:37:56) Ronald: 5:37 PM.
(01:42:21) Ronald: Queue position: 3 Hello?
(01:42:33) Ronald: 5:42 PM.
(02:15:02) Ronald: 6:14 PM.
(02:15:34) Ronald: I've been waiting for hours for a callback.
(02:54:45) *** Ronald left the chat ***

They couldn't get the date right. That was Feb 3, not Feb 4. Maybe they should adjust their calendars.

- Someone named 'Anthony' did eventually send an email. By then I had decided I'd wasted enough time.

- And here I'm asked for 'additional information' about my initial complaint after having given up on them, i.e. to provide free consulting services for them.

- Still waiting for them to delete my account as requested. Still no response. So my complaint has still not been resolved, and I'm still wasting my time.

February 2, 2026
Unprompted review
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Reply from Onerep

Hello Ron,

Thank you for sharing your experience. We’ve reviewed our records and do not see a callback request logged in our system, nor do we show an active paid or trial account associated with your details. That said, we’re absolutely open to connecting and would be glad to speak with you directly. If you’d like, please let us know a convenient time to reach you, or you may contact our support team at +1 (855) 856-6655, available daily from 9:00 a.m. to 5:00 p.m. EST.

Regarding the onboarding issue, our review indicates that the problem was related to an outdated browser and Windows operating system that has not been supported since January 14, 2020. We’ve since addressed the issue on our end, and you’re welcome to return and complete the registration using a supported system.

We remain available and willing to assist should you wish to reconnect.

Rated 5 out of 5 stars

Easy to use

Easy to use. Through information presented in an easy & concise form.

January 31, 2026
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Reply from Onerep

Hello! Thank you for sharing! It’s wonderful to hear that you find the service easy to use. Thanks again for trusting OneRep to help keep your personal information private!

Rated 5 out of 5 stars

Ease of use

Ease of use. But would like to reminders to check my account. Also, I'm not sure if my plan allows me to add my wife.
Thanks
Tom K

January 28, 2026
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Reply from Onerep

Hello Tom! Thank you for taking the time to share your feedback! We've reviewed your account and have sent a follow-up regarding the family plan. If you ever have questions or need anything, we're always here to help!

Rated 5 out of 5 stars

I don’t have to worry about information…

I don’t have to worry about information posted on sites that don’t have my permission.

January 25, 2026
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Reply from Onerep

Hello! Thank you for your feedback! We appreciate your trust in us and remain committed to doing everything we can to protect your privacy. We’re here to support you through it.

Rated 5 out of 5 stars

Onerep deleted all of my personal information

Onerep has deleted it all! About 99% of my public information that was online is now gone. As a public figure, recruiting the Onerep team was an important task and I'm so glad I did it.

January 22, 2026
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Reply from Onerep

Hello Holdyn! Thank you for sharing your experience! We’re thrilled to hear that nearly all of your public information has been successfully removed and that our service has helped protect your privacy. We’re glad it gave you the peace of mind you were looking for. We truly appreciate your trust!

Rated 4 out of 5 stars

Search and removal of nonlawful…

Search and removal of nonlawful information of a person on the Web & Dark Web is a must in todays extreme technology.

January 20, 2026
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Reply from Onerep

Hello Michael! We truly appreciate your trust in us to protect your privacy. Thank you for being part of OneRep!

Rated 5 out of 5 stars

Good service seems to work

Good service seems to work

January 19, 2026
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Reply from Onerep

Hello Robert! Thank you so much for your kind words! Your privacy is our top priority, and we’re honored to play a part in protecting it.

Rated 5 out of 5 stars

Good

Good, professional and helpful.

January 18, 2026
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Reply from Onerep

Hello Ronnie! Thank you for your message! If there’s ever anything more we can do to support you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

It's a company that care about my…

It's a company that care about my privacy. Always unsewered my question and don't ignore my worries This why I continue be the client of this company

January 18, 2026
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Reply from Onerep

Hello Robert! Thank you so much for your kind words and continued trust! Listening to your concerns and making sure your questions are answered is very important to us. Please contact us if you need anything, and thank you for choosing Onerep!

Rated 2 out of 5 stars

Thanks for asking my feedback

Thanks for asking my feedback.
When I signed up for it, I was promised that my personal info along with my address will be removed within a few weeks.
However, it has not yet happened after a year ago or so.
If you search on my full name ‘Manju Mehta’. It displays my home address and other info. My accounts have been hacked and I had a break in a few years ago.
Is it not within OneRep power to remove my info?
If so, please let me know so that I can find another way to do that and cancel my membership.
I rarely get a call back, hope someone responds.

Thanks,
Manju
3234289065

January 18, 2026
Unprompted review
Onerep logo

Reply from Onerep

Hello Manju! Thank you for taking the time to share your feedback. We are truly sorry for the stress and concern this situation has caused you. Please know that we do not want you to feel ignored, and we sincerely apologize if any callbacks were missed. This is not the experience we aim to provide to any client.

We have attempted to follow up with you, but it appears we were unable to connect. When convenient, please reply with a suitable time and the best phone number to reach you, and iwe will make every effort to connect promptly.

Once we review everything together, if you feel that our servce is not meeting your needs, we will of course respect your decision and assist you accordingly.

We appreciate your time and look forward to speaking with your needs, we will of course respect your decision and assist accordingly.

Rated 4 out of 5 stars

Providing Peace of Mind

Their consistency is great. The monthly reports are helpful. And when I have found my info back out on a site and reported it, they are quick to take action on it and get the request to remove my info out to the site.

January 16, 2026
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Reply from Onerep

Hello Russ! We’re glad to hear that our actions give you reassurance and peace of mind. Our team will keep working hard to monitor and remove your information so you can stay protected. Thank you for choosing Onerep!

Rated 5 out of 5 stars

A great job by OneRep

It's always great to receive a monthly report that includes how most of the many sites were removed. I never like to see there are some sites that are still present, but at least, are in the process of being removed. Some of these sites just keep reposting your info not long after it is removed. I can see that this is an never-ending task for OneRep and I appreciate that they are continually working to get the info down.
Overall, I am pleased with the work of OneRep. I can't even begin to imagine one's trying to accomplish what they are so effectively doing.
I feel confident that OneRep is doing an excellent job.

January 13, 2026
Onerep logo

Reply from Onerep

Hello James! Thank you for taking the time to share such thoughtful feedback! Knowing that you feel confident and protected means a great deal to our team. Thank you for choosing OneRep!

Rated 5 out of 5 stars

It is best in class to tackle Data…

It is best in class to tackle Data Aggregator mafia and protect our privacy

January 10, 2026
Onerep logo

Reply from Onerep

Hello! Thank you so much for such a high evaluation of the service! Please feel free to reach out anytime, we’re here to help and keep your information protected.

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