OneTwoPay Reviews 

96
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is an easy to use program! I was a new business owner with employees and OneTwoPay made payroll a snap for me! I had no business education or know-how to use the standard (Quickbooks) payroll so... See more

Rated 5 out of 5 stars

I found one two pay when I was looking for an easy way to provide a payroll statement to our only employee. This system made it easy to comply with rev Canada remitting and keep track of payroll. I lo... See more

Company replied

Rated 5 out of 5 stars

This service is easily worth the cost to make sure all your payroll needs are organized, neat and accounted for - all in a clean and easy to use platform. Above all, their customer service is responsi... See more

Company replied

Rated 5 out of 5 stars

Works great and I would recommend if you have a small payroll. The support is great and questions are answered promptly.

Company details

  1. #1 of 1 best companies in Payroll Service
  2. #4 of 20 best companies in Business to Business Service

About OneTwoPay

Written by the company

OneTwoPay is an online Canadian payroll service that makes creating pay stubs, T4s, and other payroll reports easy and affordable for accountants, business owners, self-employed individuals, contractors, and anyone who is in need of a cost-effective and hassle-free payroll solution. We’re passionate about giving you the tools you need to generate pay stubs without any extra time or stress. To help you better serve your employees and yourself, our online pay stub platform uses official CRA calculations and prompts you to add all the required information you need for your professional Canadian pay stubs and reports. Whether you’re creating a one-time pay stub, buying pay stub packs for on-demand pay stub generation, or you have a monthly or annual subscription, your ease is our priority, and everything we do is with the intention of making your life easier and eliminating time-consuming, manual, and error-prone tasks. Beyond pay stubs, our customers can easily store employee data, enjoy automatic calculations, and generate T4s, T4As, T4 summaries, remittance summaries, and other reports. We elevate the experience further with dedicated, hands-on customer support, though you shouldn’t have a problem navigating our user-friendly, uber-simplified platform.

Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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4.8

All reviews

(96)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

If you’re wanting honesty

If you’re wanting honesty, the price increase for loyal users is so unfortunate. We will be searching for a new provider in the next fiscal year. A jump from $1 a paystub to $5, is greedy. I could understand a 50-100% mark up. But 500% is greed.

October 16, 2025
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Reply from OneTwoPay

Hi Vivian. I think you left the same review a few months ago and I'd like to clarify, again, that our prices have not changed. Pay stubs for active subscription holders are still $1 each. Pay stubs for non-subscription holders are still $5 each. This has not changed in years. I'd encourage you to reach out to OneTwoPay support if / when you have any questions about billing on your account.

Rated 3 out of 5 stars

fast easy and user friendly within a…

fast easy and user friendly within a small business budget. There are a couple of things that can be improved;
The system does not allow 2 types of regular pay??? Last month when the Ontario minimum wage changed part way through our payroll it would not allow me to do pre-increase hours at that wage and then post increase hours at the wage...not user friendly. It also happens when there is a Stat holiday and a part time employee works as we have to pay the flat pay as per Ontario formula and then time and half for any hours worked but I cannot have 2 Stat/Holiday pays. I can create a new type of pay but then it does not allow me some of the features like classic view showing remittances???

October 16, 2025
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Reply from OneTwoPay

Hi StephanieHi Stephanie,

Thank you for leaving a review! You’re right, our old system only allowed one kind of regular pay. As you mentioned, we released a new version of OneTwoPay last year that allows you to add as many kinds of pay as you need. Thanks to feedback from you and other customers, we have been rolling out updates to ensure you can do everything in the new version that you could do in the old. Two days ago, we added remittance summaries per pay stub so you don’t need to always run a full remittance report. Hopefully you get a chance to try it out and let us know how it goes!

Rated 5 out of 5 stars

Quick

Quick, reliable and accurate every time I need to prepare my payroll...Excellent...

October 1, 2025
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Reply from OneTwoPay

Thank you sharing your review Lanny. Glad to hear it is working well for you!

Rated 5 out of 5 stars

OneTwoPay has a very good and…

OneTwoPay has a very good and supportive features of the website for the business users, and also perfect calculated deductions in a pay stub generated. Thank you.

August 2, 2025
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Reply from OneTwoPay

Great to hear. Thank you for your review!

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