While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness, knowledge, and cooperative attitude, making the visa application process smooth and stress-free. Many people appreciate the personalized guidance and support received, often leading to successful visa approvals in a timely manner. The service is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with rudeness and uncooperative behavior from staff members, particularly at certain office locations. A few other people also felt that the service was unprofessional, slow, and unreliable, citing instances of unfulfilled commitments, lack of accountability, and even visa rejections due to improper document handling.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Service

Reviewers highlight ambiguous aspects of service. While many customers praise the exceptional support and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the dedication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is amala From Instant Ventures We have applied for UK Tourist VISA through some other consultant before it got refused. And we come to know about One Vasco Ms. Garima With her guidence we... See more

Rated 5 out of 5 stars

Myself Rashni Bhattacharyya,I had approached Mr Anirban Bhattacharjee,at VFS Office at Kolkata Rene Tower Building,for his guidance related to Czech Republic Visa.He has guided my Aunty and myself ext... See more

Rated 5 out of 5 stars

I would highly recommend Ms. Shivani Sharma from Vasco, Jalandhar for her outstanding support and professionalism. My name is Mehta, and I live in Germany. I applied for tourist visas for my par... See more

Rated 5 out of 5 stars

I had recently applied for my child’s dependency uk visa through one vasco team. They were very professional and responsive. I am very grateful for their service. Special thanks to Saranya mam for al... See more


Company details

  1. Visa Consultant

Written by the company

About Us Since 2012, OneVasco has pioneered revolutionizing the visa concierge services industry. Our deep understanding of visa complexities enables us to provide a streamlined, hassle-free experience. With expertise and a trained team, we stay updated with global regulations, offering accurate information and tailored solutions to meet individual needs. We believe obtaining a visa shouldn't be daunting, so we invest in state-of-the-art technology for a simplified process and timely updates, eliminating stress and uncertainty. Experience OneVasco's commitment to excellence and personalized attention as we make visa applications a seamless and worry-free endeavor.


Contact info

4.0

Great

TrustScore 4 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless service

Seamless service. Great team. Assisted throughout by Prabhjot Kaur and Vijay Tomar. Cooperative and helpful during entire process.

September 11, 2023
Unprompted review
Rated 4 out of 5 stars

The visa process with OneVasco could…

The visa process with OneVasco could have been a much better experience There were slight delays and certain hiccups in the middle of the process.

For instance, communication became very difficult and was halted almost completely around the festival of Rakshabandhan.

Mr. Vijay Tomar however ensured to still make it as convenient for us as possible. Other than the delay during Rakshabandhan, I appreciate his support and cooperation during the entire process.

In all we had a satisfactory experience. Thanking you and your team for the kind courtesy!

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

sale helpline not reachable /website error

there was an error on DOB of insured person for travel medical insurance, unable to make any changes on website, having error
tried to contact helpline , sale department, was on the call for nearly 2Hr, on sale option, no one has picked up the call.
attempted to try another option, the person was not helpful, told me to wait for email reply from sale department.
I was due to submit my policy for visa application next day and my request were not assisted at all

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Mr Anirban Bhattachrya gave us excellent assistance

Mr. Anirban Bhattacharya gave me and my wife excellent assistance while filing for our tourist visa to the UK. Beginning from assistance in arranging the documents required, verifying the same to getting our visas he has been guiding us meticulously in every step throughout the process. We would highly recommended Mr.Bhattacharya as a visa counselor and we are very grateful for his assistance.

July 18, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look