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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness, knowledge, and cooperative attitude, making the visa application process smooth and stress-free. Many people appreciate the personalized guidance and support received, often leading to successful visa approvals in a timely manner. The service is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with rudeness and uncooperative behavior from staff members, particularly at certain office locations. A few other people also felt that the service was unprofessional, slow, and unreliable, citing instances of unfulfilled commitments, lack of accountability, and even visa rejections due to improper document handling.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Service

Reviewers highlight ambiguous aspects of service. While many customers praise the exceptional support and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the dedication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is amala From Instant Ventures We have applied for UK Tourist VISA through some other consultant before it got refused. And we come to know about One Vasco Ms. Garima With her guidence we... See more

Rated 5 out of 5 stars

Myself Rashni Bhattacharyya,I had approached Mr Anirban Bhattacharjee,at VFS Office at Kolkata Rene Tower Building,for his guidance related to Czech Republic Visa.He has guided my Aunty and myself ext... See more

Rated 5 out of 5 stars

I would highly recommend Ms. Shivani Sharma from Vasco, Jalandhar for her outstanding support and professionalism. My name is Mehta, and I live in Germany. I applied for tourist visas for my par... See more

Rated 5 out of 5 stars

I had recently applied for my child’s dependency uk visa through one vasco team. They were very professional and responsive. I am very grateful for their service. Special thanks to Saranya mam for al... See more


Company details

  1. Visa Consultant

Written by the company

About Us Since 2012, OneVasco has pioneered revolutionizing the visa concierge services industry. Our deep understanding of visa complexities enables us to provide a streamlined, hassle-free experience. With expertise and a trained team, we stay updated with global regulations, offering accurate information and tailored solutions to meet individual needs. We believe obtaining a visa shouldn't be daunting, so we invest in state-of-the-art technology for a simplified process and timely updates, eliminating stress and uncertainty. Experience OneVasco's commitment to excellence and personalized attention as we make visa applications a seamless and worry-free endeavor.


Contact info

4.0

Great

TrustScore 4 out of 5

255 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very horrible service

Very horrible service, they take ages to get anything done, my visa is 'in process' for the last 3 weeks for something they commit that takes only a week. Save yourself the hassle, they dont even refund it. My entire plan is ruined because flights and hotel bookings are down the drain if I dont have the visa.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

I was grandly supported by Ms

I was grandly supported by Ms. Saranya when I was completely down with my VISA rejection. She made all my confusions to positive solutions and cleared the route for getting my VISA.
HAPPY to share now I'm in Germany.
Thanks Vasco and especially Ms. Saranya .

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Saranya was solid and helpful and went over and above to help us with visa process especially given we had less than a day to get things done, extremely committed and thank you once again

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

I have a very bad experience with vesco

I have a very bad experience with vesco
Even they are not bothered to recheck your documents and not professional. They are simple copy paste the context.
They are not writing the cover letter professionally on the base of your profile.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Poland Study Visa (PhD)

Hello! I was applying for a study visa for Poland for the first time ever and I had no idea how to go about it. It was for Mr. Rishab Agarwal's help that now I have the visa stamp on my passport! He has been guiding and helping me since day 1 of me having numerous questions and doubts, be it early in the morning or late evening, he would always be available to clear my queries. He made sure that I had all the necessary documents so that my visa application runs smoothly and it did. So, I am leaving for Poland soon and for that I owe Mr. Rishab a big one! The staff if definitely very kind and helpful. My experience was excellent!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Anirban Bhattacharjee has been…

Mr Anirban Bhattacharjee has been greatly helpful in assisting my mother with the UK VISA process. He has helped us with the VISA form and other requisites making it sure that all important dossiers are submitted to Home Office to alleviate chances of refusal. We received the VISA within a fortnight. He is very well experienced.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Negative Review

Negative Review: Terrible Experience with Visa Travel Agent – Lost ₹1,20,000 Due to Their Incompetence

I had an extremely frustrating and disappointing experience with [Visa Travel Agent’s Name]. Despite taking 15 days to process my visa application, they failed to deliver any results, causing me to lose ₹1,20,000 due to missed opportunities and non-refundable bookings.

Their service was unprofessional, slow, and completely unreliable. They kept giving excuses instead of updates, and when I followed up, they either ignored me or provided vague responses. By the time I realized they weren’t going to get the job done, it was too late—my travel plans were ruined, and I suffered a huge financial loss.

Worst of all, they showed no accountability for their mistakes and refused to take responsibility for the consequences of their inefficiency. I would strongly advise against using their services if you value your time, money, and peace of mind.

Zero stars—absolutely terrible service!

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

The team has no clue on how to apply…

The team has no clue on how to apply for visas. I had applied with them for the Kyrgyzstan visa and for people who do not know, Kyrgyzstan visa requires a LOI (Letter of Invitation). I had asked this if the team would be providing this and they shared that they would. After checking further, the person handling my visa, says that they submitted the documents and the embassy is asking for LOI. After that I tried to get a LOI by paying a travel agent in kyrgyzstan and that was returned by embassy. The person handling my visa servies, just looked like she did not know what to do next and was asking me for advice. The team had no clue what a LOI looks like , whether they should upload the translated english version or the original version.

Please if you ever need a visa. DO NOT EVER Go with these folks. Its better you do your own research and get it done by yourself or pay a little more and do it with other Visa service companies.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service by One Vasco-VFS Global

I recently approached VFS Global- One Vasco in Chennai for applying for Dubai and Schengen Visa.

It was a great and awesome Experience. They Provided us a check list which had the details of all the documents. I was ably assisted by Ms.Saranya and Ms.Jennefer.

The support given was awesome in filling the application form and applying for visa and scheduling for biometry.

My special thanks to Ms.Saranya for the support,her customer friendly attitude and going the extra mile to extend all assistance.

I will defnitely recommend VFS Global-One Vasco.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt and friendly people

Very prompt and friendly people. Garima, who was my PoC at one Vasco helped me with the entire process and I successfully renewed my US Visa.

When I faced an issue at the visa office, Garima promptly helped me with solving the issue and I completed all procedures without having to rebook an appointment slot.

Thanks for helping me with this One Vasco

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

Worst

Worst. They promise 24-48 hours and took 6 days to get the visa appointment, after aggressive followups with the agent and the main guy they came up with more excuses. Cheaters!

I had to face extreme difficulties in Mexican embassy.

Extremely poor customer support, they won't respond to emails, won't pick any calls and the pain is unlimited so if you are applying here, do it at your own risk. Fraud.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Deepika has been absolutely amazing and…

Deepika has been absolutely amazing and supported us with gathering the right documents and letter invitations for our Dutch visas. Highly recommend OneVasco’s visa processing service, especially from Deepika !

February 6, 2025
Unprompted review

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